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Compare UserVoice and VMware Tanzu Labs 
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At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
$29.10 per month
UserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansVMware Tanzu Labs
Star Rating
(107)4.1 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.10 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserVoice excels in feedback management, with a ranking of 9.5 for its ability to collect and manage user feedback effectively, while Pivotal Tracker, although strong, has a slightly lower ranking of 8.6 in this area.
- Reviewers mention that UserVoice's community forum feature is highly rated at 8.7, providing a robust platform for user interaction, whereas Pivotal Tracker's community forum is rated lower at 6.7, indicating less engagement and support.
- G2 users highlight UserVoice's superior integrations with a score of 9.7, allowing seamless connectivity with other tools, while Pivotal Tracker's integrations, although functional, score lower at 8.1, which may limit users' workflow efficiency.
- Users say that UserVoice's custom reports and dashboards feature, rated at 8.5, offers more flexibility and insights compared to Pivotal Tracker's score of 7.0, which may restrict users' ability to analyze data effectively.
- Reviewers mention that UserVoice provides a better user scoring system, achieving a perfect score of 10.0, which helps in prioritizing feedback based on user engagement, while Pivotal Tracker lacks this level of granularity in user analytics.
- Users on G2 report that UserVoice's real-time analysis feature, rated at 8.2, allows for immediate insights into user feedback, whereas Pivotal Tracker's real-time capabilities are rated lower at 8.0, potentially delaying critical decision-making.
Pricing
Entry-Level Pricing
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
UserVoice
No trial information availableVMware Tanzu Labs
Free Trial is available
Ratings
Meets Requirements
8.9
180
8.5
92
Ease of Use
8.8
182
7.9
93
Ease of Setup
8.5
82
8.9
31
Ease of Admin
8.6
93
8.7
29
Quality of Support
9.1
140
8.0
58
Has the product been a good partner in doing business?
9.1
88
8.6
29
Product Direction (% positive)
8.1
179
6.5
90
Features by Category
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
Feedback
9.5
29
Not enough data
9.5
39
Not enough data
Idea Sources
9.5
37
Not enough data
9.3
37
Not enough data
Idea Collection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.7
21
Not enough data
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Not enough data
Feedback Analysis
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
Feedback Sources
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Not enough data
Process Management
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
Not enough data
System Management
8.9
54
|
Verified
Not enough data
8.8
38
Not enough data
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
7.6
40
7.2
30
Feature Not Available
6.7
27
8.9
74
7.4
25
Planning
Feature Not Available
8.1
47
Feature Not Available
8.6
46
7.5
31
7.9
37
7.6
29
7.0
39
Feature Not Available
7.5
35
Workflow Management
Feature Not Available
7.5
38
Feature Not Available
8.3
47
Feature Not Available
6.7
27
7.5
27
7.8
29
Categories
Categories
Shared Categories
UserVoice and VMware Tanzu Labs are categorized as Product Management
Unique Categories
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Product Analytics, Idea Management, and Enterprise Feedback Management
VMware Tanzu Labs has no unique categories
Reviews
Reviewers' Company Size
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VMware Tanzu Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Computer Software
24.8%
Information Technology and Services
11.4%
Internet
8.6%
Marketing and Advertising
7.6%
Financial Services
4.8%
Other
42.9%
Discussions
UserVoice has no discussions with answers
VMware Tanzu Labs has no discussions with answers
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