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Compare Parcel Perform and parcelLab 
At a Glance
Market Segments
Mid-Market (51.3% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Parcel Perform
Star Rating
(39)4.7 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 2 pricing plansparcelLab
Star Rating
(201)4.6 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that parcelLab excels in overall user satisfaction, reflected in its higher G2 Score compared to Parcel Perform. Users appreciate the platform's intuitive interface and excellent customer service, which enhances their shipping communication and reduces support efforts.
- Users say that Parcel Perform offers a seamless experience for tracking updates, with many highlighting its ability to quickly pull tracking information from various carriers. This feature is particularly beneficial for organizations looking to streamline their tracking processes.
- Reviewers mention that parcelLab's setup process is smooth and requires minimal prior experience, making it accessible for users of all skill levels. In contrast, while Parcel Perform is noted for its ease of use, some users feel it may not fully meet their specific workflow needs.
- According to verified reviews, Parcel Perform shines in customer support, with users praising the responsiveness and willingness of the support team to address their needs. This level of support is crucial for businesses that rely on timely assistance for tracking issues.
- Users highlight that parcelLab's dashboard is user-friendly and effective for managing returns, which simplifies the process for customers. This feature is a significant advantage for businesses focused on enhancing customer experience through efficient return management.
- Reviewers note that while Parcel Perform has a strong focus on tracking capabilities, parcelLab's comprehensive features, such as the copilot feature for guidance, provide a more extensive solution for managing shipping communications and improving overall customer satisfaction.
Pricing
Entry-Level Pricing
Parcel Perform
Book a demo
Free Trial
Get started for free with Parcel Perform today.
- Receive a thorough consultation from our experts to discuss your specific business needs and challenges
- Get a personalized demo of our platform, customized to match your business requirements
parcelLab
No pricing availableFree Trial
Parcel Perform
Free Trial is available
parcelLab
No trial information availableRatings
Meets Requirements
8.7
38
9.0
181
Ease of Use
9.2
38
8.8
190
Ease of Setup
8.8
31
9.0
162
Ease of Admin
9.2
20
8.8
73
Quality of Support
9.5
37
8.9
173
Has the product been a good partner in doing business?
9.5
22
9.2
76
Product Direction (% positive)
8.8
39
9.7
177
Features by Category
Management - Multicarrier Parcel Management Solutions
9.6
14
Not enough data
7.8
10
Not enough data
8.9
14
Not enough data
8.8
12
Not enough data
8.5
11
Not enough data
9.3
12
Not enough data
Labels
Not enough data
8.5
81
8.3
5
8.8
81
Feature Not Available
8.3
82
Order management
7.6
7
9.4
90
Not enough data
8.9
87
8.0
5
Feature Not Available
10.0
5
9.3
88
Carrier and rate management
Not enough data
Feature Not Available
Not enough data
8.8
82
Not enough data
Feature Not Available
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
Not enough data
9.0
89
Feature Not Available
Feature Not Available
Feature Not Available
8.5
82
Integrations
Not enough data
9.0
96
Not enough data
8.8
89
Not enough data
Feature Not Available
Not enough data
8.7
89
Tracking
Not enough data
9.3
95
Feature Not Available
8.5
31
Transactions
Not enough data
8.4
91
Not enough data
8.8
88
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Logistics Intelligence Software
7.6
12
Not enough data
8.2
12
Not enough data
9.5
13
Not enough data
8.2
17
Not enough data
7.6
13
Not enough data
9.0
13
Not enough data
8.9
16
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.5
27
Not enough data
8.2
25
Not enough data
8.1
26
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Parcel Perform and parcelLab are categorized as Package Tracking, Returns Management, Shipping, and SAP Store
Unique Categories
Parcel Perform is categorized as Answer Engine Optimization (AEO), Multicarrier Parcel Management Solutions, and Logistics Intelligence
parcelLab has no unique categories
Reviews
Reviewers' Company Size
Parcel Perform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.1%
Logistics and Supply Chain
17.9%
Food & Beverages
17.9%
Consumer Goods
7.7%
Apparel & Fashion
7.7%
Other
25.6%
Retail
22.7%
Consumer Goods
12.4%
Consumer Services
11.9%
Apparel & Fashion
11.9%
Furniture
5.7%
Other
35.6%
Discussions
Parcel Perform has no discussions with answers
What is ParcelLab used for?
1 Comment
Official Response from parcelLab
parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
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