G2 reviewers report that Pabau Practice Management significantly outperforms Practice Fusion in overall user satisfaction, with a G2 Score of 79.04 compared to Practice Fusion's 52.65. This indicates a more favorable experience for users of Pabau, who appreciate its comprehensive features.
Users say that Pabau's all-in-one system is incredibly convenient, eliminating the need for multiple add-ons. Reviewers highlight how the integration of calendar and diary functions streamlines clinic administration, making daily operations smoother compared to Practice Fusion.
According to verified reviews, Practice Fusion is praised for its user-friendly interface, with one user noting that it is "very easy to use and to understand." However, it struggles to match the customization and tailored solutions that Pabau offers, which users find essential for their specific business needs.
Reviewers mention that Pabau excels in customer support, receiving high marks for its helpful and understanding team. In contrast, Practice Fusion's support is seen as less responsive, which can be a drawback for users needing timely assistance.
Users highlight that Practice Fusion has improved its EHR capabilities, making it faster and better integrated with other platforms. However, Pabau's robust patient engagement features, with a score of 70.65, provide a more comprehensive solution for managing patient interactions.
G2 reviewers note that while Practice Fusion has a solid foundation for small businesses, Pabau's higher number of recent reviews (22 in the last 90 days) suggests a more active and engaged user base, reflecting ongoing improvements and user satisfaction.
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