Users report that Yesware excels in email tracking and automation with a score of 9.1, making it a preferred choice for sales teams looking to streamline their outreach efforts. In contrast, Own's email tracking features are less emphasized, leading to a lower overall satisfaction in this area.
Reviewers mention that Own shines in ease of setup and administration, scoring 9.3 in both categories, which is higher than Yesware's scores of 8.8. This suggests that users find Own more user-friendly and easier to manage, particularly for teams without dedicated IT support.
G2 users highlight Yesware's strong performance in real-time sync with a score of 8.8, which is crucial for teams needing up-to-date information across devices. However, Own's storage capacity and remote backup features, scoring 9.3 and 9.4 respectively, are noted as superior, providing users with peace of mind regarding data security and accessibility.
Users on G2 report that Own's quality of support is rated at 9.2, significantly higher than Yesware's 8.5. This indicates that users feel more supported and valued when using Own, which can be a critical factor for businesses relying on timely assistance.
Reviewers mention that Yesware's integrations, particularly with CRM systems, score 8.3, which is beneficial for sales teams. However, Own's multi-calendar integration and communication features, scoring 7.3, are seen as less robust, potentially limiting users who rely on comprehensive integration capabilities.
Users say that while both products offer customization options, Yesware's email platform integration and scheduling features score 8.7, providing users with more flexibility in managing their email outreach. In contrast, Own's customization options are perceived as less comprehensive, which may affect user experience for those seeking tailored solutions.
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GC
Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.
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DM
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