# Salesforce Backup & Recover vs Vendasta Yesware Comparison --- ## AI Generated Summary - Users report that Yesware excels in email tracking and automation with a score of 9.1, making it a preferred choice for sales teams looking to streamline their outreach efforts. In contrast, Own's email tracking features are less emphasized, leading to a lower overall satisfaction in this area. - Reviewers mention that Own shines in ease of setup and administration, scoring 9.3 in both categories, which is higher than Yesware's scores of 8.8. This suggests that users find Own more user-friendly and easier to manage, particularly for teams without dedicated IT support. - G2 users highlight Yesware's strong performance in real-time sync with a score of 8.8, which is crucial for teams needing up-to-date information across devices. However, Own's storage capacity and remote backup features, scoring 9.3 and 9.4 respectively, are noted as superior, providing users with peace of mind regarding data security and accessibility. - Users on G2 report that Own's quality of support is rated at 9.2, significantly higher than Yesware's 8.5. This indicates that users feel more supported and valued when using Own, which can be a critical factor for businesses relying on timely assistance. - Reviewers mention that Yesware's integrations, particularly with CRM systems, score 8.3, which is beneficial for sales teams. However, Own's multi-calendar integration and communication features, scoring 7.3, are seen as less robust, potentially limiting users who rely on comprehensive integration capabilities. - Users say that while both products offer customization options, Yesware's email platform integration and scheduling features score 8.7, providing users with more flexibility in managing their email outreach. In contrast, Own's customization options are perceived as less comprehensive, which may affect user experience for those seeking tailored solutions. | | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 415 | 821 | | **Largest Market Segment** | Mid-Market (54.5% of reviews) | Small-Business (45.3% of reviews) | | **Entry Level Price** | No pricing available | $15.00 1 Seat Per Month | --- ## Top Pros & Cons ### Salesforce Backup & Recover Pros: - Ease of Use (76 reviews) - Salesforce Integration (46 reviews) Cons: - Expensive (25 reviews) - Limitations (16 reviews) ### Vendasta Yesware Pros: - Features (4 reviews) - Helpful (4 reviews) Cons: - Limitations (2 reviews) - Poor Customer Support (2 reviews) --- ## Ratings Comparison | Rating | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Meets Requirements** | 9.2 (240 reviews) | 8.7 (731 reviews) | | **Ease of Use** | 8.9 (325 reviews) | 8.8 (737 reviews) | | **Ease of Setup** | 9.0 (285 reviews) | 8.9 (166 reviews) | | **Ease of Admin** | 9.3 (207 reviews) | 8.7 (161 reviews) | | **Quality of Support** | 9.2 (218 reviews) | 8.5 (587 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (200 reviews) | 8.7 (154 reviews) | | **Product Direction (% positive)** | 8.7 (230 reviews) | 7.9 (730 reviews) | --- ## Pricing ### Salesforce Backup & Recover #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Vendasta Yesware #### Entry-Level Pricing Plan: Pro Price: $15.00 1 Seat Per Month Description: For solo sales professionals & small businesses Key Features: - Unlimited email open tracking - Unlimited email link tracking - Unlimited attachment tracking [Browse all 4 editions](https://www.g2.com/products/vendasta-yesware/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | N/A | N/A | | **Vendasta Yesware** | 7.7/10 | 189 | #### Integrated Workflows | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Task Management** | Not enough data | 7.9 (113 reviews) ✓ Verified | | **Email Tracking/Automation** | Not enough data | 9.1 (171 reviews) ✓ Verified | | **Calls and Voice** | Not enough data | 6.7 (58 reviews) | | **Other Outreach Options ** | Not enough data | 7.6 (80 reviews) ✓ Verified | | **CRM Integration** | Not enough data | 8.3 (119 reviews) ✓ Verified | | **Calendar** | Not enough data | 7.6 (33 reviews) | | **Shared Records** | Not enough data | 7.2 (24 reviews) | #### Repeatability and Reportability | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Content Management** | Not enough data | 8.2 (111 reviews) ✓ Verified | | **Workflow Management** | Not enough data | 8.3 (110 reviews) ✓ Verified | | **Workflow Performance** | Not enough data | 8.2 (115 reviews) ✓ Verified | | **Sales Coaching and Insights** | Not enough data | 7.6 (71 reviews) | | **Gamification** | Not enough data | 5.8 (18 reviews) | #### AI and Automation | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Lead Prioritization** | Not enough data | Feature Not Available | | **Lead Scoring** | Not enough data | Feature Not Available | | **Best Time of Day Scheduling** | Not enough data | Feature Not Available | | **Buyer Intelligence** | Not enough data | Feature Not Available | | **Machine Learning** | Not enough data | Feature Not Available | #### Generative AI | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Agentic AI - Sales Engagement | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### SaaS Backup | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | 8.3/10 | 192 | | **Vendasta Yesware** | N/A | N/A | #### Functionality | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Real-time Sync** | 8.8 (118 reviews) | Not enough data | | **Storage Capacity** | 9.3 (170 reviews) | Not enough data | | **Remote Backup** | 9.4 (160 reviews) | Not enough data | | **Versioning** | 9.2 (159 reviews) | Not enough data | #### Compatibility | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Endpoint Variety** | Feature Not Available | Not enough data | | **SaaS Application Variety** | 8.8 (121 reviews) | Not enough data | | **Storage Formats** | 9.1 (130 reviews) | Not enough data | #### Management | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **File Sharing** | 8.6 (128 reviews) | Not enough data | | **Security Standards** | 9.3 (158 reviews) | Not enough data | | **Encrypted Storage** | 9.3 (153 reviews) | Not enough data | #### Agentic AI - SaaS Backup | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | 6.4 (7 reviews) | Not enough data | | **Multi-step Planning** | 6.9 (7 reviews) | Not enough data | | **Cross-system Integration** | 7.2 (9 reviews) | Not enough data | | **Adaptive Learning** | 6.9 (7 reviews) | Not enough data | | **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | | **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | | **Decision Making** | 7.3 (5 reviews) | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | N/A | N/A | | **Vendasta Yesware** | 8.4/10 | 14 | #### Notifications | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Confirmations & Reminders** | Not enough data | 9.3 (10 reviews) | | **Appointment Follow-Up** | Not enough data | 9.4 (9 reviews) | | **Scheduling Notifications** | Not enough data | 9.4 (9 reviews) | #### Settings | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Time Zone Detection** | Not enough data | 8.8 (8 reviews) | | **Availability Settings** | Not enough data | 9.2 (8 reviews) | | **Blocked Time Settings** | Not enough data | 9.0 (8 reviews) | #### Personalization | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Branding** | Not enough data | 4.3 (5 reviews) | | **Links** | Not enough data | 8.2 (11 reviews) | #### Integrations | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Multi- Calendar Integration** | Not enough data | 8.1 (7 reviews) | | **Website Integration** | Not enough data | Feature Not Available | | **Payment Acceptance** | Not enough data | Feature Not Available | | **Video Conferencing** | Not enough data | Not enough data | | **Communication** | Not enough data | Feature Not Available | #### Generative AI | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | | **AI Text-to-Image** | Not enough data | Feature Not Available | | **AI Text-to-Speech** | Not enough data | Feature Not Available | | **AI Image-to-Text** | Not enough data | Feature Not Available | #### Agentic AI - Online Appointment Scheduling | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Integrations | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | N/A | N/A | | **Vendasta Yesware** | 8.6/10 | 413 | #### Agentic AI - Email Tracking | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Open Rates** | Not enough data | 8.7 (373 reviews) | | **Link Activity** | Not enough data | 8.5 (348 reviews) | | **Attachment Activity** | Not enough data | 8.4 (325 reviews) | #### Customizations | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Email Platform Integration** | Not enough data | 8.6 (328 reviews) | | **Email Scheduling** | Not enough data | 8.7 (324 reviews) | | **Notifications** | Not enough data | 8.6 (350 reviews) | | **Email Categorization** | Not enough data | 8.4 (161 reviews) | | **Templates** | Not enough data | 8.5 (334 reviews) | #### Generative AI | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | ### Backup | Product | Score | Reviews | |---|---|---| | **Salesforce Backup & Recover** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Management | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | --- ## Categories **Unique to Salesforce Backup & Recover (1):** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Unique to Vendasta Yesware (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Salesforce Backup & Recover | Vendasta Yesware | |---|---|---| | **Small-Business** | 14.2% | 45.3% | | **Mid-Market** | 54.5% | 44.9% | | **Enterprise** | 31.3% | 9.7% | ### By Industry #### Salesforce Backup & Recover - **Financial Services:** 14.2% - **Information Technology and Services:** 10.1% - **Non-Profit Organization Management:** 9.9% - **Computer Software:** 6.1% - **Higher Education:** 6.1% - **Hospital & Health Care:** 4.8% - **Manufacturing:** 2.5% - **Insurance:** 2.5% - **Telecommunications:** 2.3% - **Consumer Goods:** 2.0% - **Other:** 39.5% #### Vendasta Yesware - **Computer Software:** 21.0% - **Internet:** 14.6% - **Information Technology and Services:** 13.6% - **Marketing and Advertising:** 12.3% - **Financial Services:** 3.1% - **Real Estate:** 2.8% - **Telecommunications:** 1.5% - **Education Management:** 1.5% - **Staffing and Recruiting:** 1.4% - **E-Learning:** 1.3% - **Other:** 27.1% --- ## Alternatives ### Alternatives to Salesforce Backup & Recover - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews) - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) — 4.2/5 stars (229 reviews) - [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews) - [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (189 reviews) - [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews) — 4.7/5 stars (293 reviews) - [Commvault Cloud](https://www.g2.com/products/commvault-cloud/reviews) — 4.3/5 stars (181 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews) - [Flosum](https://www.g2.com/products/flosum/reviews) — 4.8/5 stars (214 reviews) - [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews) ### Alternatives to Vendasta Yesware - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1458 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25849 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9688 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3572 reviews) - [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews) - [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (782 reviews) - [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews) --- ## Top Discussions ### Salesforce Backup & Recover - Title: [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Details here, Moses: https://www.ownbackup.com/partners" - Title: [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) — 1 comment > **Top comment:** "Hi Murthy, You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too. In my personal..." - Title: [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) — 1 comment, 1 upvote > **Top comment:** "Hey Dor, OwnBackup is a SaaS application with updates provided automatically. Any major updates will be communicated to all customers.   Information..." - Title: [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) — 1 comment, 1 upvote > **Top comment:** "Hi Jordan, My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have..." ### Vendasta Yesware - Title: [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) — 2 comments, 1 upvote > **Top comment:** "We only support O365 when it is on the backend. Yesware currently works on the Microsoft Outlook desktop application for Outlook 2010, 2013 on Windows 7..." - Title: [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) — 1 comment > **Top comment:** "Email tracking primarily" - Title: [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) — 1 comment > **Top comment:** "Yes it is safe, it allows you do email tracking. Has great support and it is easy to use" - Title: [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) — 1 comment, 1 upvote > **Top comment:** "Hi - I have an individual plan that works nicely for me. I pay month-to-month auto-billing. Works great! " - Title: [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yesware email tracking gives salespeople real-time feedback on when prospects open their emails. Our 'open' tracking works by embedding an unique tracking..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/salesforce-backup-recover-vs-vendasta-yesware)