Compare OnPay and TriNet
At a Glance
Market Segments
Small-Business (97.5% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Starting at $49.00
No pricing available
OnPay
Star Rating
(409)4.8 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPay
TriNet
Star Rating
(1,304)4.1 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNet
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OnPay excels in customer support, with users highlighting their hands-on assistance during onboarding. One user mentioned, "The customer service was incredible," which underscores OnPay's commitment to helping new users navigate payroll processes effectively.
- Users say that TriNet offers a user-friendly interface, making it easy to manage pay and clock in. Recent feedback noted, "I appreciate how easy and simple it is to navigate," which suggests that TriNet is well-suited for those who prioritize ease of use in their daily operations.
- Reviewers mention that OnPay simplifies payroll tax management, with one user stating, "They take care of payroll taxes and the tax forms!" This feature is particularly beneficial for small businesses looking to streamline their payroll processes without getting bogged down in tax compliance.
- According to verified reviews, TriNet's setup process is praised for its speed and simplicity, with users noting that the "initial setup was super easy and fast." This can be a significant advantage for businesses that need to get up and running quickly.
- G2 reviewers highlight that OnPay's clear instructions during the first payroll run are a standout feature, especially for those new to payroll. One user appreciated the "hands-on support," indicating that OnPay is particularly effective for users who may feel overwhelmed by the payroll process.
- Users report that while TriNet has a solid interface, it may not always meet specific workflow needs, with some reviewers mentioning configuration challenges. This could be a consideration for businesses with unique payroll requirements that need more customization options.
Pricing
Entry-Level Pricing
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
TriNet
No pricing availableFree Trial
OnPay
Free Trial is available
TriNet
No trial information availableRatings
Meets Requirements
9.7
332
8.6
933
Ease of Use
9.6
338
8.4
949
Ease of Setup
9.4
273
8.3
665
Ease of Admin
9.6
240
8.2
465
Quality of Support
9.5
328
8.2
848
Has the product been a good partner in doing business?
9.7
242
8.2
464
Product Direction (% positive)
9.3
319
7.5
882
Features by Category
Core HR
8.9
22
8.0
269
8.5
18
8.1
391
7.3
14
6.6
176
9.1
20
7.7
230
9.4
20
8.5
300
9.2
14
8.8
460
Generative AI
6.3
5
6.2
63
Platform
8.9
66
6.7
240
8.9
49
6.7
179
Feature Not Available
6.6
159
9.5
70
8.1
311
9.8
79
8.2
352
9.4
59
8.0
251
9.6
74
7.6
307
9.7
83
8.1
311
Expense Reports
Not enough data
8.1
132
Not enough data
7.4
91
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
116
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
8.4
100
Not enough data
8.1
79
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
112
Not enough data
7.4
115
Not enough data
7.8
111
Not enough data
7.8
115
Not enough data
8.1
132
Platform
Not enough data
7.5
139
Not enough data
6.5
95
Not enough data
7.1
85
Not enough data
8.0
140
Not enough data
7.9
120
Not enough data
6.5
83
Employee Self Service
9.6
263
|
Verified
8.7
429
|
Verified
8.8
156
|
Verified
8.3
409
|
Verified
8.7
177
|
Verified
8.2
320
|
Verified
Administration
9.7
276
|
Verified
8.7
395
|
Verified
8.9
176
|
Verified
7.9
345
|
Verified
9.7
259
|
Verified
9.3
424
|
Verified
8.8
162
|
Verified
7.6
241
|
Verified
9.5
207
|
Verified
8.8
371
|
Verified
8.8
139
|
Verified
8.0
223
|
Verified
9.2
169
|
Verified
8.5
302
|
Verified
9.6
199
|
Verified
8.5
317
|
Verified
9.5
184
|
Verified
8.7
332
|
Verified
Taxes
9.7
268
|
Verified
8.7
362
|
Verified
9.6
254
|
Verified
8.6
333
|
Verified
9.7
251
|
Verified
8.7
321
|
Verified
Integration
8.5
132
|
Verified
7.1
193
|
Verified
7.8
112
|
Verified
7.3
194
|
Verified
8.6
150
|
Verified
7.3
185
|
Verified
8.1
118
|
Verified
7.7
220
|
Verified
Platform
9.4
250
|
Verified
7.9
386
|
Verified
9.5
238
|
Verified
8.3
382
|
Verified
9.8
253
|
Verified
8.5
383
|
Verified
9.6
230
|
Verified
8.4
363
|
Verified
Benefits Administration Platform Features
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.1
20
Not enough data
Benefits Administration Platform Features
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.0
19
Not enough data
9.1
20
Not enough data
8.5
19
Not enough data
7.8
9
Not enough data
9.3
10
Not enough data
Generative AI
6.3
8
Not enough data
6.3
8
Not enough data
6.3
8
Not enough data
Platform
8.9
66
6.7
240
8.9
49
6.7
179
Feature Not Available
6.6
159
9.5
70
8.1
311
9.8
79
8.2
352
9.4
59
8.0
251
9.6
74
7.6
307
9.7
83
8.1
311
Compliance
Not enough data
8.2
164
Not enough data
7.4
106
Not enough data
7.8
122
Platform
Not enough data
8.0
169
Not enough data
7.7
152
Not enough data
8.3
174
Support
Not enough data
7.8
156
Not enough data
7.7
161
Not enough data
7.5
147
Not enough data
7.9
149
Not enough data
7.7
148
Not enough data
7.8
188
Not enough data
7.9
177
Performance reviews
Not enough data
8.0
30
|
Verified
Not enough data
8.0
31
|
Verified
Not enough data
7.6
30
|
Verified
Goals
Not enough data
7.6
30
|
Verified
Not enough data
7.0
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.4
28
Not enough data
7.1
29
Data
Not enough data
7.8
34
|
Verified
Not enough data
7.6
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.9
128
Not enough data
7.5
100
Not enough data
7.3
78
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.9
117
Administration
Not enough data
7.4
112
Not enough data
7.4
115
Not enough data
7.8
111
Not enough data
7.8
115
Not enough data
8.1
132
Platform
Not enough data
7.5
139
Not enough data
6.5
95
Not enough data
7.1
85
Not enough data
8.0
140
Not enough data
7.9
120
Not enough data
6.5
83
Categories
Categories
Unique Categories
OnPay is categorized as Benefits Administration
TriNet is categorized as PEO Providers, Time Tracking, Global Employment Platforms (GEP), Performance Management, and Expense Management
Reviews
Reviewers' Company Size
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.3%
Non-Profit Organization Management
6.8%
Retail
4.5%
Financial Services
4.3%
Health, Wellness and Fitness
4.3%
Other
72.9%
Information Technology and Services
10.6%
Computer Software
9.5%
Non-Profit Organization Management
6.8%
Financial Services
6.2%
Marketing and Advertising
3.5%
Other
63.4%
Discussions
OnPay has no discussions with answers
Process of finalizing a payroll.
4 Comments
KC
Once you have completed the payroll entry sheet you can view the final payroll before it is processed. Your rep can also help with this. Easy process.Read more
What customer support does TriNet have to offer?
3 Comments
Official Response from TriNet
TriNet's network of human capital experts and specials guide and protect it's customers by matching the needs of a company's workforce to specific TriNet...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
Official Response from TriNet
Professional Employer Organizations allow their customers to outsource HR, employee benefits, payroll and other HR services to industry recognized experts....Read more
