G2 reviewers report that Hyland OnBase excels in overall user satisfaction, reflected in its higher G2 Score of 76.06 compared to Perceptive Content's 63.03. Users appreciate its ability to organize documents and content effectively, ensuring easy access and accountability.
According to verified reviews, Hyland OnBase has a significant advantage in recent user feedback, with 11 reviews in the last 90 days compared to Perceptive Content's lack of recent reviews. This suggests that OnBase is actively meeting user needs and adapting to feedback.
Users say that Hyland OnBase offers a seamless integration with various tools like Outlook and ERPs, enhancing its flexibility. This capability allows for efficient workflow automation, which many users find reduces manual steps and improves productivity.
Reviewers mention that while Hyland Perceptive Content allows for customization through iScripts, some users feel that many of its additional features should be included by default rather than as add-ons. This can lead to a perception of added complexity and cost.
G2 reviewers highlight that Hyland OnBase provides a robust support experience, with a quality of support score that outshines Perceptive Content. Users have noted the effectiveness of OnBase's customer service in resolving issues and providing guidance.
Users find both products to be intuitive in daily use, but Hyland OnBase stands out with its advanced features like geographic system integration and secure e-signing capabilities, which streamline processes and enhance compliance, making it a more comprehensive solution for document management.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing available
Hyland Perceptive Content
No pricing available
Free Trial
Hyland OnBase
Free Trial is available
Hyland Perceptive Content
No trial information available
Ratings
Meets Requirements
8.8
167
8.1
25
Ease of Use
8.3
289
8.3
36
Ease of Setup
7.6
201
7.1
25
Ease of Admin
8.1
91
8.1
14
Quality of Support
8.3
149
7.5
21
Has the product been a good partner in doing business?
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
Hyland now owns Perceptive Content. Perceptive Content is a key part of Hyland’s business and will continue to evolve with the customers’ content management...Read more
What is perceptive content desktop client?
1 Comment
Official Response from Hyland Perceptive Content
The Perceptive Content desktop client is part of the Perceptive Content platform, a scalable content services platform that manages the entire content...Read more
What is ImageNow?
1 Comment
Official Response from Hyland Perceptive Content
Hi,
Thank you for your question. Perceptive Content was formerly known as ImageNow. If you would like more information regarding Perceptive Content,...Read more
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