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Compare Hyland OnBase and Hyland Perceptive Content 
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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Enterprise (51.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseHyland Perceptive Content
Star Rating
(42)4.1 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland Perceptive ContentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its Document Generation feature, which received a score of 8.7, while Perceptive Content's similar feature scored lower at 8.2. Reviewers mention that OnBase allows for more tailored document workflows, enhancing user experience.
- Reviewers mention that OnBase's Invoice Management capabilities, especially in Capture and Supplier Portal, are rated highly at 9.2 and 9.3 respectively. In contrast, Perceptive Content's corresponding features do not match this level of performance, indicating that OnBase may provide a more robust solution for invoice processing.
- Users on G2 highlight OnBase's superior Process Automation capabilities, scoring 9.1 compared to Perceptive Content's 8.7. Reviewers say that OnBase's automation tools streamline workflows more effectively, leading to increased efficiency in daily operations.
- G2 users report that OnBase's Quality of Support is rated at 8.3, significantly higher than Perceptive Content's 7.6. Users mention that OnBase provides more responsive and helpful customer service, which is crucial for organizations relying on these systems for critical operations.
- Reviewers mention that OnBase's Performance and Reliability score of 8.6 outshines Perceptive Content's 7.6, indicating that OnBase is perceived as a more stable platform. Users report fewer downtime issues, which is essential for maintaining productivity.
- Users say that OnBase's API Connection feature is rated at 8.7, while Perceptive Content's API capabilities scored lower at 7.4. Reviewers mention that OnBase offers better integration options with other systems, making it a more flexible choice for businesses looking to connect various software solutions.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableHyland Perceptive Content
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
Hyland Perceptive Content
No trial information availableRatings
Meets Requirements
8.8
166
8.1
25
Ease of Use
8.3
288
8.3
36
Ease of Setup
7.6
200
7.1
25
Ease of Admin
8.1
90
8.1
14
Quality of Support
8.3
148
7.5
21
Has the product been a good partner in doing business?
8.9
88
8.0
15
Product Direction (% positive)
8.0
160
7.7
25
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
Not enough data
8.8
73
Not enough data
8.5
68
Not enough data
8.8
68
Not enough data
8.2
72
Not enough data
8.4
67
Not enough data
8.4
70
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
91
Not enough data
8.3
74
Not enough data
7.0
41
Not enough data
Workflow
9.1
83
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
79
Not enough data
8.7
58
Not enough data
Platform
8.5
42
Not enough data
8.6
86
Not enough data
8.5
72
Not enough data
8.7
74
Not enough data
8.5
64
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and Hyland Perceptive Content are categorized as Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, Enterprise Content Management (ECM), and No-Code Development Platforms
Hyland Perceptive Content has no unique categories
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland Perceptive Content
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Higher Education
39.0%
Hospital & Health Care
14.6%
Education Management
9.8%
Transportation/Trucking/Railroad
7.3%
Information Technology and Services
7.3%
Other
22.0%
Alternatives
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
Who owns perceptive content?
1 Comment
Official Response from Hyland Perceptive Content
Hyland now owns Perceptive Content. Perceptive Content is a key part of Hyland’s business and will continue to evolve with the customers’ content management...Read more
What is perceptive content desktop client?
1 Comment
Official Response from Hyland Perceptive Content
The Perceptive Content desktop client is part of the Perceptive Content platform, a scalable content services platform that manages the entire content...Read more
What is ImageNow?
1 Comment
Official Response from Hyland Perceptive Content
Hi,
Thank you for your question. Perceptive Content was formerly known as ImageNow. If you would like more information regarding Perceptive Content,...Read more
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