# Hyland OnBase vs Hyland Perceptive Content Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hyland OnBase excels in overall user satisfaction, reflected in its higher G2 Score of 76.06 compared to Perceptive Content's 63.03. Users appreciate its ability to organize documents and content effectively, ensuring easy access and accountability.
- **According to verified reviews** , Hyland OnBase has a significant advantage in recent user feedback, with 11 reviews in the last 90 days compared to Perceptive Content's lack of recent reviews. This suggests that OnBase is actively meeting user needs and adapting to feedback.
- **Users say** that Hyland OnBase offers a seamless integration with various tools like Outlook and ERPs, enhancing its flexibility. This capability allows for efficient workflow automation, which many users find reduces manual steps and improves productivity.
- **Reviewers mention** that while Hyland Perceptive Content allows for customization through iScripts, some users feel that many of its additional features should be included by default rather than as add-ons. This can lead to a perception of added complexity and cost.
- **G2 reviewers highlight** that Hyland OnBase provides a robust support experience, with a quality of support score that outshines Perceptive Content. Users have noted the effectiveness of OnBase's customer service in resolving issues and providing guidance.
- **Users find** both products to be intuitive in daily use, but Hyland OnBase stands out with its advanced features like geographic system integration and secure e-signing capabilities, which streamline processes and enhance compliance, making it a more comprehensive solution for document management.



| | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 324 | 42 | 
| **Largest Market Segment** | Enterprise (52.4% of reviews) | Enterprise (51.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Hyland OnBase

Pros:
- Ease of Use (31 reviews)
- Document Management (22 reviews)

Cons:
- Missing Features (17 reviews)
- Update Issues (12 reviews)

### Hyland Perceptive Content

Pros:
- Ease of Use (3 reviews)
- Features (2 reviews)

Cons:
- Difficult Learning (1 reviews)
- Document Management (1 reviews)

---
## Ratings Comparison
| Rating | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
  | **Meets Requirements** | 8.8 (165 reviews) | 8.1 (25 reviews) | 
  | **Ease of Use** | 8.3 (287 reviews) | 8.3 (36 reviews) | 
  | **Ease of Setup** | 7.6 (199 reviews) | 7.1 (25 reviews) | 
  | **Ease of Admin** | 8.1 (91 reviews) | 8.1 (14 reviews) | 
  | **Quality of Support** | 8.3 (148 reviews) | 7.5 (21 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (89 reviews) | 8.0 (15 reviews) | 
  | **Product Direction (% positive)** | 7.9 (159 reviews) | 7.7 (25 reviews) | 

---
## Pricing

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Hyland Perceptive Content

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 9.3/10 | 14 |
| **Hyland Perceptive Content** | N/A | N/A |

#### Customization

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Customization** | 9.5 (10 reviews) | Not enough data | 
| **HR Integrations** | 9.4 (8 reviews) | Not enough data | 

#### HR Content

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Knowledge Management** | 9.5 (7 reviews) | Not enough data | 
| **Content Delivery** | 9.3 (9 reviews) | Not enough data | 
| **Document Management** | 9.3 (10 reviews) | Not enough data | 

#### Logistics

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Security** | 9.2 (10 reviews) | Not enough data | 
| **Employee Portal** | 9.4 (8 reviews) | Not enough data | 
| **AI ** | 9.2 (8 reviews) | Not enough data | 

#### Management

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Ticketing Platform** | 9.0 (7 reviews) | Not enough data | 
| **Single Sign-On** | 9.3 (9 reviews) | Not enough data | 
| **Business Process Management** | 9.2 (8 reviews) | Not enough data | 
| **Self-Service** | 9.0 (7 reviews) | Not enough data | 
| **Dashboard & Reporting** | 9.1 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 9.1/10 | 20 |
| **Hyland Perceptive Content** | N/A | N/A |

#### Invoice Management

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Capture** | 9.2 (13 reviews) ✓ Verified | Not enough data | 
| **Supplier Portal** | 9.3 (12 reviews) ✓ Verified | Not enough data | 
| **Repository** | 9.2 (15 reviews) ✓ Verified | Not enough data | 

#### Invoice Processing

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Matching** | 9.4 (13 reviews) ✓ Verified | Not enough data | 
| **Payments** | 9.2 (14 reviews) ✓ Verified | Not enough data | 
| **Workflows** | 9.4 (15 reviews) ✓ Verified | Not enough data | 
| **Tax Compliance** | 8.7 (13 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Due Dates** | 8.9 (14 reviews) ✓ Verified | Not enough data | 
| **Benchmarking** | Feature Not Available | Not enough data | 
| **KPIs** | 9.0 (12 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Accounting** | 9.2 (13 reviews) ✓ Verified | Not enough data | 
| **Payment Integration** | 9.3 (12 reviews) ✓ Verified | Not enough data | 
| **ERP** | 8.8 (15 reviews) ✓ Verified | Not enough data | 

#### Risk

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Analysis** | Feature Not Available | Not enough data | 
| **Identification** | 9.1 (9 reviews) | Not enough data | 
| **Scoring** | Feature Not Available | Not enough data | 

#### Recovery

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Recoup** | Feature Not Available | Not enough data | 
| **Reporting** | 9.2 (10 reviews) | Not enough data | 

#### Audit

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Filters** | 8.8 (7 reviews) | Not enough data | 
| **Post Audits** | Feature Not Available | Not enough data | 
| **Overpayments** | 9.3 (7 reviews) | Not enough data | 
| **Duplicates** | 8.8 (8 reviews) | Not enough data | 

#### Fraud

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Vendor Checks** | 9.2 (8 reviews) | Not enough data | 
| **Data Generation** | 8.8 (8 reviews) | Not enough data | 
| **Monitoring** | Feature Not Available | Not enough data | 

#### Agentic AI - AP Automation

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.5/10 | 61 |
| **Hyland Perceptive Content** | N/A | N/A |

#### Generative AI

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **AI Text Generation** | 7.9 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (7 reviews) | Not enough data | 

#### Process Management

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Process Overview** | 8.6 (49 reviews) | Not enough data | 
| **Process Analysis** | 8.4 (48 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.6 (49 reviews) | Not enough data | 
| **Unstructured Processes** | 8.1 (21 reviews) | Not enough data | 
| **API Connection** | 8.8 (22 reviews) | Not enough data | 
| **Intelligence** | Feature Not Available | Not enough data | 
| **Document Approval** | 9.2 (21 reviews) | Not enough data | 

#### Customization

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Document Generation** | 8.7 (53 reviews) | Not enough data | 
| **Process Design** | 8.2 (49 reviews) | Not enough data | 
| **Process Repository** | 8.5 (45 reviews) | Not enough data | 
| **No-Code App Development** | 8.5 (36 reviews) | Not enough data | 
| **Low-Code App Development** | 8.5 (37 reviews) | Not enough data | 

#### Collaboration

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Permissions for Sharing** | 8.4 (48 reviews) | Not enough data | 
| **Data Unification** | 8.7 (51 reviews) | Not enough data | 
| **Accessibility** | 8.6 (53 reviews) | Not enough data | 
| **Process Routing** | 8.9 (49 reviews) | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Process Routing** | 9.3 (20 reviews) | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.4/10 | 106 |
| **Hyland Perceptive Content** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **File Type Support** | 8.6 (89 reviews) | Not enough data | 
| **Metadata** | 8.8 (73 reviews) | Not enough data | 
| **OCR Scanning** | 8.5 (68 reviews) | Not enough data | 
| **Versioning** | 8.8 (67 reviews) | Not enough data | 
| **Collaboration** | 8.2 (72 reviews) | Not enough data | 
| **Document Assembly** | 8.4 (67 reviews) | Not enough data | 
| **Form Creation** | 8.4 (70 reviews) | Not enough data | 
| **Portals and Sites** | 8.0 (62 reviews) | Not enough data | 
| **Disposition** | 8.2 (57 reviews) | Not enough data | 
| **Search** | 8.6 (91 reviews) | Not enough data | 
| **Web Interface** | 8.3 (74 reviews) | Not enough data | 
| **Mobile Apps** | 7.0 (41 reviews) | Not enough data | 

#### Workflow

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Process Automation** | 9.1 (84 reviews) | Not enough data | 
| **Conditions** | 8.7 (74 reviews) | Not enough data | 
| **Activities** | 8.6 (68 reviews) | Not enough data | 
| **Records Management** | 9.0 (79 reviews) | Not enough data | 
| **Case Management** | 8.7 (58 reviews) | Not enough data | 

#### Platform

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Internationalization** | 8.5 (42 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (85 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.5 (72 reviews) | Not enough data | 
| **System of Record Integration** | 8.7 (74 reviews) | Not enough data | 
| **APIs** | 8.5 (64 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **Hyland Perceptive Content** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.7/10 | 5 |
| **Hyland Perceptive Content** | N/A | N/A |

#### User Interface Design

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **WYSIWYG Editor** | 8.7 (5 reviews) | Not enough data | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Document Management Software](https://www.g2.com/categories/document-management)

**Unique to Hyland OnBase (5):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Hyland OnBase | Hyland Perceptive Content | 
|---|---|---|
| **Small-Business** | 5.9% | 2.4% | 
| **Mid-Market** | 41.7% | 46.3% | 
| **Enterprise** | 52.4% | 51.2% | 

### By Industry

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

#### Hyland Perceptive Content

- **Higher Education:** 39.0%
- **Hospital & Health Care:** 14.6%
- **Education Management:** 9.8%
- **Transportation/Trucking/Railroad:** 7.3%
- **Information Technology and Services:** 7.3%
- **Insurance:** 4.9%
- **Manufacturing:** 2.4%
- **Pharmaceuticals:** 2.4%
- **Non-Profit Organization Management:** 2.4%
- **Human Resources:** 2.4%
- **Other:** 7.3%

---
## Alternatives

### Alternatives to Hyland OnBase

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (273 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1800 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (492 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (184 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5258 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (404 reviews)

### Alternatives to Hyland Perceptive Content

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [IBM FileNet Content Manager](https://www.g2.com/products/ibm-filenet-content-manager/reviews) — 4.0/5 stars (139 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (273 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1800 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (404 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (342 reviews)
- [Foxit PDF Editor](https://www.g2.com/products/foxit-pdf-editor/reviews) — 4.6/5 stars (3658 reviews)
- [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) — 4.4/5 stars (716 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3596 reviews)

---
## Top Discussions

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

### Hyland Perceptive Content

- Title: [What is Perceptive Content used for?](https://www.g2.com/discussions/what-is-perceptive-content-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hello and thank you for your question.  Perceptive Content enables comprehensive information management with benefits for customer experience, business..."
- Title: [What is OnBase system?](https://www.g2.com/discussions/what-is-onbase-system) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question. OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."
- Title: [Who owns perceptive content?](https://www.g2.com/discussions/who-owns-perceptive-content) — 1 comment *(includes official response)*
  > **Top comment:** "Hyland now owns Perceptive Content. Perceptive Content is a key part of Hyland’s business and will continue to evolve with the customers’ content management..."
- Title: [What is ImageNow?](https://www.g2.com/discussions/what-is-imagenow) — 1 comment *(includes official response)*
  > **Top comment:** "Hi,
Thank you for your question.  Perceptive Content was formerly known as ImageNow.  If you would like more information regarding Perceptive Content,..."
- Title: [What is perceptive content desktop client?](https://www.g2.com/discussions/what-is-perceptive-content-desktop-client) — 1 comment *(includes official response)*
  > **Top comment:** "The Perceptive Content desktop client is part of the Perceptive Content platform, a scalable content services platform that manages the entire content..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hyland-onbase-vs-hyland-perceptive-content)