G2 reviewers report that Omnisend excels in user experience, with many praising its intuitive email template builder. Users appreciate how easy it is to design and send emails, highlighting that "Omnisend templates make it easy to use and they help me design useful emails to send."
According to verified reviews, Omnisend's customer support is frequently noted as a strong point, with users mentioning that the support team is "very helpful" and quick to respond. In contrast, Privy users have expressed some limitations in support, with a lower quality rating compared to Omnisend.
Users say that Omnisend offers a straightforward setup process, making it accessible for small businesses. Reviewers have noted that the initial setup was "fairly easy," which is a significant advantage for those looking to get started quickly. Privy, while also easy to set up, does not receive the same level of praise for its onboarding experience.
Reviewers mention that Omnisend provides a robust SMS marketing feature, although it scores slightly lower than Privy in this area. Users appreciate the bulk SMS capabilities and scheduling options, stating that they find it "very easy to use." Privy, while offering SMS features, has received mixed feedback regarding its overall effectiveness.
According to recent user feedback, Privy shines in customization and functionality, particularly for Shopify users. Many users find it impressive that it can handle complex tasks within the Shopify dashboard, stating that it can do "pretty much anything a larger customer contact platform can do." However, Omnisend's broader feature set and higher satisfaction ratings suggest it may be a better fit for users needing more comprehensive marketing automation.
G2 reviewers highlight that both platforms cater well to small businesses, but Omnisend has a significantly larger user base, with over 1,100 reviews compared to Privy's 118. This larger volume of feedback provides a more reliable insight into user satisfaction and product performance, reinforcing Omnisend's reputation as a leading choice in the marketing automation space.
Pricing
Entry-Level Pricing
Omnisend
Free
$0.00
Per Month
Best for starting businesses or for exploring Omnisend
Yes, it is SO much easier to use and integrate. It's a lot more user-friendly. Read more
Is there a way -like Drip tracking pixel- to track my Squarespace website activity in OMNISEND?
2 Comments
NB
If the activity you are referring to is: campaign tracking, conversion tracking, website visitor tracking. Then let me tell you that all these tracking...Read more
Omnichannel marketing
2 Comments
NC
Omnichannel marketing is a strategy that businesses use to create a seamless and integrated experience for customers across multiple channels, both online...Read more
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