Justuno Reviews & Product Details

Justuno is the premiere website marketing automation platform that provides retailers with powerful tools to grow their lists and drive more sales. Build high-performing lead capture (SMS & email), exit offers, cart abandonment, banners, product recommendations, and more to create the ultimate conversion journey that delivers the right message to the right shopper at the right time. - Drag-and-drop workflow builder for a 360°view of the customer journey to help automate scalable personalization - Build quizzes and preference lead captures to collect more zero and first-party data and push it to your existing marketing tools (we have 100+ integrations and counting) - Industry-leading email and SMS lead capture (two-step, tap-to-text, and more) for optimal growth - 60+ advanced targeting rules including geo-targeting (down to the zip code), exit intent, cart contents, traffic source, and more - Run A/B & multivariate tests to optimize campaigns - Use intelligent product recommendations anywhere on your site including upsells, cross-sells, best sellers, recently browsed, last abandoned, complete the look, and more - Access a pre-built template library for 200+ designs and workflows from industry-leading partners and ourselves to get started immediately. Looking For More? - Increase Average Order Value: With dynamic shipping banners, in-cart/checkout recommendations, and more - Monitor Performance in Real Time: Justuno’s analytics dashboard reveals actionable insights in real-time to keep your campaigns at their best - Grow Email & SMS Lists: Justuno’s integrations with industry-leading SMS & ESPs allow you to push email & SMS opt-ins simultaneously to your platforms plus create two-step lead forms, use tap-to-text opt-ins on mobile, and more - Hidden Fields: Collect additional information from visitors like UTM info, IP address, first URL landed on, coupon code used, etc.). Combine this with opt-ins for maximum personalization in automated flows. - Looking for a solution for your headless store? Justuno supports headless websites for brands who need to create the ultimate front-end experience. Contact us for details!

Seller

Justuno

Discussions

Justuno Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Kathryn Browning

Pricing

Pricing provided by Justuno.

Justuno Free Trial

Free Trial

2000 Website Monthly Unique Visitors Per Month

20K Lite Plan

$99.00

20000 Website Monthly Unique Visitors Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 67 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Justuno Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Justuno, and what problem is it built to solve?

Justuno is a conversion optimization platform for improving website performance through pop-ups, banners, and other on-site messaging. It is aimed at e-commerce businesses seeking to increase sales, capture leads, and personalize customer interactions.

What languages does Justuno support?

Justuno supports 1 language: English.

What company sizes and industries is Justuno the best fit for?

Justuno’s positive-use experience is most represented among small businesses, with retail and consumer-facing industries especially visible. The strongest clusters are:

Company size: Small businesses with 50 or fewer employees.
Industries: Retail, apparel and fashion, consumer goods, food and beverages, and cosmetics.

How long does it take to implement Justuno across a team?

The most common reported time to go live is under one month, though some teams get campaigns running in under a day. Other reported timelines include longer launches and cases where implementation was never completed.

Time to go live	Relative frequency
Under one month	Most common
Under one day	Also frequent
One to three months	Less common
Never	Occasional

What customer support options does Justuno provide, and how do users find the overall support experience?

Support includes phone, email/help desk, and chat. Users describe helpful, responsive guidance for getting started and resolving questions, though experiences with paid strategic services and response times can vary.

What features or capabilities could make Justuno even more useful?

Justuno could be more useful with a smoother creation and management experience, along with refinements to its design and reporting tools. The improvements users point to include:

Simpler editing and rule setup: Make the interface easier to navigate, reduce unnecessary steps, and clarify complex targeting rules.
More design flexibility: Expand template choices and make it easier to reuse brand colors and create polished designs.
Clearer measurement: Strengthen analytics, A/B test reporting, and data export options.
Broader integrations: Add more connections to marketing tools and improve existing email and SMS workflows.

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Dr Vinit P.

Specialist

Small-Business (50 or fewer emp.)

8/16/2024

"Best way to empower website"

4.5/5

What do you like best about Justuno?

Pop ups, Quizzes and surveys are more beneficial for me Review collected by and hosted on G2.com.

What do you dislike about Justuno?

Nothing at this point of time. The data presented on the website can be more organized. Review collected by and hosted on G2.com.

What problems is Justuno solving and how is that benefiting you?

It has helped out to transform the website visitors to a potential customer. User engagement is quite a lot better with the help of quiz and surveys. It was easy to understand about it and further implement it with my ideas. As things are automatic, it makes life more easier to deal with these marketing activities. Review collected by and hosted on G2.com.

Jaime D.

Small-Business (50 or fewer emp.)

7/31/2023

"Justuno is a Great Pop Up software for Marketers!"

5/5

What do you like best about Justuno?

First and foremost, it's affordable! Their free version is great for small startups, and is scalable! The analytics and customizations are perfect for new users! Review collected by and hosted on G2.com.

What do you dislike about Justuno?

The only thing I dislike about the software is their templates. There aren't a lot of great templates to choose from. Review collected by and hosted on G2.com.

Lucas M.

Mid-Market (51-1000 emp.)

3/22/2023

"Very useful for abandoned carts"

4/5

What do you like best about Justuno?

Justuno is easy to use, meaning that the marketing team can do tasks that otherwise would have to be done by the developers. This is the only tool I've used so far so I cannot compare it to competitors. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

The Justino "widget" that appears on the right side of the site is a pain sometimes. When we are debugging our website it gets in the way. It would be good if we could move it somewhere else. Review collected by and hosted on G2.com.

Marie-Lyne D.

Marketing director

Small-Business (50 or fewer emp.)

6/7/2023

"Great apps full of possibilities"

5/5

What do you like best about Justuno?

The endless possibilities, so many options, programmable in time, when to show up. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

There is nothing I dislike about Justuno! Review collected by and hosted on G2.com.

What problems is Justuno solving and how is that benefiting you?

It helps me promote products directly on our website, promotions targeting specific products and also, educate customers: I use pop ups when I need to deliver an informative msg when customers are on a specific product, like rental for example "Please note that you need to bring back your rental before xxx time" and it works so well. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

Originally submitted 1/17/2023

"Easy to get the hang of"

4/5

What do you like best about Justuno?

I can quickly and easily add any notification to my website in any location on the page, and any device. The rules make sense once you get the hang of them, and editing is straightforward and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

Sometimes it seems a little clunky, and moving back and forth between the dashboard and the project is unintuitive. Also, saving and publishing projects triggers so many prompts about saving and being sure and asking about saving as a revision; it can be overwhelming. On the dashboard menu, to me, clicking on the name of the project should take me to the editing page; I always forget I have to access the edit link on the left side. Being in Australia, setting the timing of a project launch is added work; I have to always pull up a world clock calculator. Review collected by and hosted on G2.com.

What problems is Justuno solving and how is that benefiting you?

Justuno helps me add seasonal notifications on my website, as well as any other message I want customers to see before placing an order. These notifications help avoid any disappointment or confusion by the customer, and that means fewer enquiries are sent to us, freeing our time to process orders. Review collected by and hosted on G2.com.

Phil S.

Chief Revenue Officer

Small-Business (50 or fewer emp.)

3/2/2023

"Great product for DTC websites"

4.5/5

What do you like best about Justuno?

You have the ability to manage some great on-site experiences and assist with email capture that most other platforms don't offer. At a lower cost too. And they have managed services available if you don't have the time. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

Their new version which appears to still be in beta has some bugs. But I am sure they will get worked out over time. There are some additional features they are adding that are highly anticipated but not ready yet. Review collected by and hosted on G2.com.

Jennifer R.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

1/17/2023

"Outstanding Senior Customer Success Strategist"

4.5/5

What do you like best about Justuno?

During our busy time of the year (Black Friday and all the way to New Year’s) Miranda Galindo (Senior Customer Success Strategist) went above and beyond to ensure that our popups worked accurately. Being new to using popups on a website, the Justuno Platform, and marketing during the busiest time of the year for retail, I feel without her assistance our popups wouldn’t have been as successful as I wanted them to be. Since our first meeting, she has provided countless helpful materials and guidance promptly, sometimes within minutes of receiving my email. She is a great asset to us and Justuno. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

How slow the dashboard is. It needs some serious work. Review collected by and hosted on G2.com.

Ty C.

CEO

Small-Business (50 or fewer emp.)

Originally submitted 7/21/2022

"A great drag and drop builder for announcements"

4/5

What do you like best about Justuno?

The flexibility with design with great pre-made templates. The drag-and-drop features are great for creating a custom design. Email captures have gone up 4x since adding Justuno. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

Sometimes the placement on site can be tricky. I would also like to see a better SMS system and a better integration with Klaviyo. But overall it's been an amazing experience for 3+ years Review collected by and hosted on G2.com.

Britanny C.

Small-Business (50 or fewer emp.)

2/28/2023

"Fully customizable, targeted popups no dev needed"

4.5/5

What do you like best about Justuno?

The level of design customization and advanced targeting capabilities are incredible especially when compared to a standard platform like Klaviyo. It is possible to custom code as well so things like "spin to win" are easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

Some of the UI is clunky to work through and you can tell they have used random blocks of code since things like whether they use RGB or Hex codes vary based on the component. Review collected by and hosted on G2.com.

Jeff G.

Small-Business (50 or fewer emp.)

3/2/2023

"Pretty straightforward with good support"

3.5/5

What do you like best about Justuno?

As a developer, installing the necessary code snippets and hooking up data variables was a pleasantly easy experience. The JustUno dashboard quickly updates to confirm that things were installed correctly. Review collected by and hosted on G2.com.

What do you dislike about Justuno?

Documentation can be a little basic and lacking. I had to contact customer support to confirm how a data variable should be set up. Other than that, no real complaints. Review collected by and hosted on G2.com.