G2 reviewers report that Reputation excels in providing a comprehensive view of customer feedback, with features that centralize ratings and reviews from various platforms like Facebook and Google. Users appreciate the real-time review monitoring system that offers analytical reports, ensuring businesses can maintain their reputation effectively.
Users say Oggvo shines in its customer support, with many highlighting the personalized assistance they received during setup and implementation. Reviewers specifically mention the helpful guidance from support staff, making the process clear and straightforward, which is particularly beneficial for small businesses.
According to verified reviews, Reputation has a higher overall satisfaction score, indicating that users feel more positively about their experience with the software. This is reflected in the robust features that allow for timely alerts on new customer reviews, helping businesses respond quickly to feedback.
Reviewers mention that while Oggvo has a slightly higher star rating, its lower G2 Score suggests that it may not be as widely trusted or utilized as Reputation. Users appreciate Oggvo's ease of use, but the lack of recent reviews raises questions about its current market presence and user engagement.
Users highlight that Reputation's features, such as social media management and digital media monitoring, are well-integrated, making it a powerful tool for businesses looking to enhance their online presence. The software's ability to track customer reviews and feedback is seen as a significant advantage.
G2 reviewers note that Oggvo's focus on small businesses allows it to cater specifically to their needs, with features designed to simplify the review process. However, the limited number of recent reviews suggests that it may not be keeping pace with user expectations compared to the more established Reputation.
My favorite marketing tool is Oggvo's social posting!
Oggvo has simplified posting to several platforms at the same time and even planning the posts out....Read more
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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