Compare Miro and TheyDo 
Featured Products
At a Glance
Market Segments
Small-Business (42.7% of reviews)
Enterprise (45.2% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Miro
Star Rating
(12,606)4.6 out of 5
Market Segments
Small-Business (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansTheyDo
Star Rating
(62)4.5 out of 5
Market Segments
Enterprise (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Miro excels in providing a comprehensive visual workspace, making it ideal for creating customer journey maps. Users appreciate its flexibility in design, with one reviewer noting how Miro allows them to build customer demo journeys that clearly communicate complex ideas to non-technical audiences.
- Users say that TheyDo offers a straightforward approach to managing customer experience journey maps, with a focus on simplicity. Reviewers highlight its ability to provide a single view of all customer interactions, which can be beneficial for teams looking to streamline their processes.
- Reviewers mention that Miro's implementation process is notably quick and intuitive, with many users praising the onboarding experience. One user specifically highlighted how Miro's design features help them save time by easily integrating elements like AdWords into their workflows.
- According to verified reviews, Miro's collaborative features stand out, with users enjoying the ability to control sharing permissions and track contributions on boards. This level of control is particularly valued in enterprise settings, where defining business processes is crucial.
- Users appreciate that TheyDo provides solid support for managing multiple client journeys, with feedback indicating that users feel supported by the team. This can be a significant advantage for organizations that require ongoing assistance and guidance in their customer journey mapping efforts.
- G2 reviewers highlight that while Miro offers a rich set of templates and tools for collaboration, TheyDo is recognized for its ease of use. Users find it effective for communicating opportunities within customer journeys, although some may find Miro's extensive features overwhelming at times.
Pricing
Entry-Level Pricing
Miro
Free
Free Trial
Per Month
Discover what Miro can do for you and your team. Always free
- Try Miro AI — 10 credits/month per team
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch
Free Trial
Miro
Free Trial is available
TheyDo
Free Trial is available
Ratings
Meets Requirements
9.0
9,642
8.1
56
Ease of Use
9.0
9,775
8.2
58
Ease of Setup
9.0
6,139
7.9
44
Ease of Admin
8.6
2,443
8.7
26
Quality of Support
8.7
5,528
8.4
44
Has the product been a good partner in doing business?
9.0
2,185
9.4
26
Product Direction (% positive)
9.2
9,285
9.4
57
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
6.5
2083
Not enough data
Execution
9.4
2453
Not enough data
8.3
2343
Not enough data
7.7
2256
Not enough data
Roadmapping
9.0
2360
Not enough data
8.4
2279
Not enough data
Logistics
7.4
35
Not enough data
7.4
32
Not enough data
7.8
34
Not enough data
7.7
30
Not enough data
6.8
29
Not enough data
Editing & Design
9.1
44
Not enough data
8.7
33
Not enough data
9.0
39
Not enough data
8.9
35
Not enough data
9.1
33
Not enough data
Agentic AI - Org Chart
7.2
23
Not enough data
6.9
22
Not enough data
Design Tools
8.3
6247
Not enough data
8.5
6250
Not enough data
9.0
6346
Not enough data
8.6
6410
Not enough data
9.1
6471
Not enough data
Communication Tools
8.4
5674
Not enough data
8.9
6302
Not enough data
Integrations
6.8
4370
Not enough data
8.3
5859
Not enough data
Software Offering
9.0
6211
Not enough data
8.0
5352
Not enough data
6.9
4950
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
1285
Not enough data
6.3
1277
Not enough data
6.2
1268
Not enough data
Collaboration Tools
9.4
4577
Not enough data
8.2
3900
Not enough data
9.0
4428
Not enough data
Visual Tools
8.5
4366
Not enough data
8.9
4403
Not enough data
8.1
3970
Not enough data
Mind Map Availability
8.3
4055
Not enough data
7.8
3432
Not enough data
7.3
3561
Not enough data
8.6
4046
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
2053
7.7
52
7.9
2001
6.5
51
9.0
2073
8.1
50
8.3
1930
8.6
50
Feature Not Available
6.0
44
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Collaboration
8.0
4534
Not enough data
7.9
4647
Not enough data
8.6
5506
Not enough data
8.5
4894
Not enough data
Hardware
Feature Not Available
Not enough data
8.6
4800
Not enough data
Security
8.3
5127
Not enough data
8.6
4753
Not enough data
Agentic AI - Visual Collaboration Platforms
6.1
1777
Not enough data
6.3
1781
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Data
Not enough data
7.8
16
Not enough data
6.8
16
Not enough data
6.5
16
Not enough data
7.0
16
Platform Additional Functionality
Not enough data
9.3
16
Not enough data
5.8
16
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.1
430
Not enough data
8.2
415
Not enough data
7.9
424
Not enough data
8.2
431
Not enough data
Platform Additional Functionality
8.0
410
Not enough data
Feature Not Available
Not enough data
7.4
405
Not enough data
7.9
406
Not enough data
Agentic AI - Prototyping
6.1
318
Not enough data
6.5
318
Not enough data
Feature Not Available
Not enough data
6.3
314
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.2
1162
Not enough data
8.4
1188
Not enough data
8.1
1156
Not enough data
8.2
1159
Not enough data
8.2
1172
Not enough data
Platform Additional Functionality
7.9
1142
Not enough data
8.2
1137
Not enough data
8.1
1164
Not enough data
Communication
6.8
1755
Not enough data
6.9
1758
Not enough data
7.7
1768
Not enough data
Planning
7.3
1728
Not enough data
7.6
1759
Not enough data
7.6
1750
Not enough data
8.0
1760
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Miro and TheyDo are categorized as Customer Journey Mapping
Reviews
Reviewers' Company Size
Miro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TheyDo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.7%
Information Technology and Services
12.7%
Design
5.9%
Marketing and Advertising
4.7%
Financial Services
4.1%
Other
59.9%
Design
6.5%
Telecommunications
6.5%
Consulting
4.8%
Financial Services
4.8%
Retail
4.8%
Other
72.6%
Discussions
What is Miro good for?
39 Comments
EN
Idea generation (brainstorming). Idea visualisation (emphasis on "show" rather than "tell"). Idea communication (share with team & other stakeholders). Idea...Read more
Is Miro a software?
5 Comments
VK
Yes, Miro is a software used for online collaboration, brainstorming, and project planning.Read more
What is TheyDo used for?
1 Comment
Official Response from TheyDo
TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys...Read more
TheyDo has no more discussions with answers
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