G2 reviewers report that Miro excels in user satisfaction, boasting a significantly higher overall score compared to TheyDo. Users appreciate Miro's intuitive interface, with one reviewer highlighting the ease of using stickies and connecting them with arrows, which streamlines their workflow by converting ideas into Jira tickets.
According to verified reviews, Miro's implementation process is praised for its quick onboarding, making it a favorite among users who need to collaborate effectively. One user mentioned that Miro is well-organized and synchronized, solving team project problems by providing a collaborative space for idea sharing.
Users say that Miro's multi-user access and collaboration features are top-notch, with many highlighting the ease of collaborating live during working sessions. This feature is particularly beneficial for teams looking to enhance their productivity and communication.
Reviewers mention that TheyDo offers a solid experience for managing customer journey maps, with users appreciating the single view of all steps taken by a customer. This feature helps teams understand customer interactions better, although it may not match the collaborative capabilities of Miro.
G2 reviewers note that while TheyDo has a slightly lower ease of use rating, it still provides valuable tools for communicating customer journeys and opportunities. Users feel supported by the TheyDo team, which can be a significant advantage for enterprises looking for dedicated assistance.
According to recent feedback, Miro's extensive library of templates is a standout feature, allowing users to easily customize their projects. In contrast, TheyDo's template offerings are seen as less robust, which may limit flexibility for users who rely on diverse project formats.
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Idea generation (brainstorming). Idea visualisation (emphasis on "show" rather than "tell"). Idea communication (share with team & other stakeholders). Idea...Read more
TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys...Read more
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