Introducing G2.ai, the future of software buying.Try now
Compare Microsoft Teams and Ringover 
Featured Products
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$24.00 1 User Per Month
Microsoft Teams
Star Rating
(17,587)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRingover
Star Rating
(441)4.6 out of 5
Market Segments
Small-Business (79.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive communication platform, integrating chat, video calls, and file sharing all in one place. Users appreciate the seamless experience, noting that it simplifies collaboration and keeps everything organized, which is particularly beneficial for larger teams.
- Users say that Ringover stands out for its ease of use and customization options, especially for customer service applications. Reviewers highlight the intuitive interface and the ability to tailor the IVR system to meet specific needs, making it a great choice for small businesses focused on customer interactions.
- According to verified reviews, Microsoft Teams has a significantly higher overall satisfaction score, reflecting its strong market presence and user base. With over 16,000 reviews, users consistently praise its robust features and integration capabilities, which are essential for enterprise-level communication.
- Reviewers mention that while Ringover has a higher star rating, its smaller number of reviews suggests a more niche user base. However, those who use it appreciate the platform's consistent performance and improvements over time, indicating a solid commitment to enhancing user experience.
- Users highlight that Microsoft Teams offers a more comprehensive set of features for larger organizations, including advanced meeting tools and collaboration features. This makes it a preferred choice for enterprises looking for a unified communication solution that can scale with their needs.
- G2 reviewers note that Ringover's pricing is higher compared to Microsoft Teams, which may be a consideration for small businesses. However, users feel that the investment is justified by the quality of service and the platform's ability to meet their specific communication needs effectively.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
Microsoft Teams
No trial information availableRingover
Free Trial is available
Ratings
Meets Requirements
8.9
13,073
9.1
371
Ease of Use
8.8
13,247
9.3
383
Ease of Setup
9.0
3,693
9.1
346
Ease of Admin
8.6
2,034
8.9
175
Quality of Support
8.6
10,521
9.0
368
Has the product been a good partner in doing business?
8.8
2,008
8.8
175
Product Direction (% positive)
8.6
12,503
9.1
360
Features by Category
Business Instant Messaging
8.9
8735
Not enough data
8.7
8991
Not enough data
8.4
8362
Not enough data
Business Instant Messaging
9.0
8285
Not enough data
8.9
8224
Not enough data
Business Instant Messaging
8.8
8028
Not enough data
8.8
8255
Not enough data
8.7
7242
Not enough data
Generative AI - Business Instant Messaging
8.2
982
Not enough data
AI - Business Instant Messaging
8.0
963
Not enough data
8.3
960
Not enough data
7.9
950
Not enough data
8.0
950
Not enough data
Agentic AI - Business Instant Messaging
7.9
554
Not enough data
8.0
549
Not enough data
Channels
Not enough data
9.2
179
Not enough data
8.6
173
Not enough data
8.5
170
Not enough data
8.5
170
Not enough data
8.4
162
Generative AI
Not enough data
8.4
73
Functions
Not enough data
9.0
167
Not enough data
9.0
169
Not enough data
8.8
173
Not enough data
8.7
164
Not enough data
8.8
166
Not enough data
8.8
164
Not enough data
8.8
163
Not enough data
8.8
163
Agentic AI - Contact Center
Not enough data
8.0
33
Not enough data
8.5
34
Not enough data
8.4
31
Not enough data
8.0
31
Administrative
Not enough data
8.9
161
Not enough data
9.0
162
Not enough data
9.0
169
Not enough data
9.0
160
Not enough data
8.9
160
Collaboration Tools
9.0
7809
|
Verified
9.5
10
9.1
5574
|
Verified
9.6
9
Feature Not Available
9.5
10
9.2
5756
|
Verified
9.0
10
Feature Not Available
9.5
10
Meeting Coordination
9.0
7364
|
Verified
Feature Not Available
8.9
6826
|
Verified
Feature Not Available
8.8
7073
|
Verified
9.5
10
8.9
5539
|
Verified
9.5
10
Software Type
8.8
7134
|
Verified
9.3
10
8.7
5227
|
Verified
9.3
9
9.1
5774
|
Verified
9.7
10
Agentic AI - Video Conferencing
7.8
644
Not enough data
7.8
639
Not enough data
7.8
636
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.8
10
Not enough data
9.4
9
Not enough data
9.7
10
Advanced Features - Cloud PBX
Not enough data
9.1
9
Not enough data
9.2
10
Not enough data
9.3
10
Not enough data
9.3
9
Platform Basics - VoIP Providers
Not enough data
7.4
11
Not enough data
7.9
13
Not enough data
7.8
12
Not enough data
8.0
14
Not enough data
6.9
12
Not enough data
6.8
12
Basic Communication
Not enough data
9.3
81
Not enough data
7.6
64
Not enough data
8.5
74
Not enough data
7.5
70
Not enough data
8.1
73
Not enough data
8.8
74
Agentic AI - VoIP Providers
Not enough data
5.5
7
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
5.5
7
Access
Not enough data
8.2
66
Not enough data
8.4
70
Not enough data
8.3
71
Advanced Features
Not enough data
8.4
71
Not enough data
8.3
70
Not enough data
8.9
73
Agentic AI - Outbound Call Tracking
Not enough data
7.5
20
Not enough data
7.5
20
Calling
Not enough data
9.4
137
Not enough data
8.7
131
Not enough data
9.2
131
Not enough data
9.3
133
Not enough data
8.4
25
Contacts
Not enough data
8.9
131
Not enough data
8.8
124
Not enough data
8.8
126
Insights
Not enough data
9.1
131
Not enough data
8.9
129
Not enough data
8.7
126
Not enough data
8.0
124
Not enough data
8.0
122
Not enough data
8.2
21
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
112
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Ringover are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Ringover is categorized as UCaaS Platforms, Cloud PBX Platforms, Outbound Call Tracking, VoIP Providers, and Contact Center
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Staffing and Recruiting
7.7%
Insurance
6.9%
Computer Software
6.5%
Marketing and Advertising
6.0%
Consumer Services
5.5%
Other
67.5%
Discussions
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
