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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Mid-Market (70.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Azure AI Bot Service
Star Rating
(10)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Azure AI Bot ServiceQualified
Star Rating
(1,323)4.9 out of 5
Market Segments
Mid-Market (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qualified excels in Quality of Support with a score of 9.9, while Microsoft Bot Framework lags behind at 8.7. Reviewers mention that Qualified's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Qualified's Ease of Use is rated at 9.3, significantly higher than Microsoft Bot Framework's 8.9. Users say that Qualified's intuitive interface allows for a smoother onboarding experience, which is crucial for teams with limited technical expertise.
- G2 users highlight Qualified's superior Customization Interface with a score of 9.4, compared to Microsoft Bot Framework's lack of detailed customization options. Users report that Qualified allows for more tailored solutions to fit specific business needs.
- Users on G2 note that Qualified's Lead Qualification feature scores 9.4, while Microsoft Bot Framework's capabilities in this area are less robust. Reviewers mention that Qualified's lead qualification process is streamlined and effective, enhancing sales efficiency.
- Reviewers mention that Qualified's Data Availability scores are impressive, with both Contact and Account Data Availability at 9.4, while Microsoft Bot Framework does not provide the same level of data accessibility. Users say this feature is critical for informed decision-making.
- Users report that Qualified's Generative AI capabilities, particularly in AI Text Generation and AI Text Summarization, are rated at 9.2 and 9.1 respectively, while Microsoft Bot Framework scores slightly higher in these areas at 9.5 and 9.3. However, reviewers mention that Qualified's AI features are still highly effective for automating customer interactions.
Pricing
Entry-Level Pricing
Azure AI Bot Service
No pricing availableQualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Azure AI Bot Service
No trial information availableQualified
No trial information availableRatings
Meets Requirements
8.7
9
9.6
1,070
Ease of Use
8.9
9
9.2
1,079
Ease of Setup
Not enough data
9.2
782
Ease of Admin
Not enough data
9.2
776
Quality of Support
8.7
9
9.9
1,070
Has the product been a good partner in doing business?
Not enough data
9.9
793
Product Direction (% positive)
10.0
9
9.9
1,002
Features by Category
Messenger
Not enough data
9.2
349
|
Verified
Not enough data
9.1
364
|
Verified
Not enough data
9.6
427
|
Verified
Not enough data
9.3
391
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
398
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Not enough data
9.4
377
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.2
388
|
Verified
Not enough data
9.5
376
|
Verified
Not enough data
9.4
376
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
36
Not enough data
8.4
33
Not enough data
8.8
36
Not enough data
8.9
38
Not enough data
9.0
38
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
71
|
Verified
Not enough data
9.2
72
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
74
|
Verified
Organization
Not enough data
9.2
53
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
62
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
199
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
Not enough data
9.4
522
Not enough data
9.5
503
Not enough data
9.6
532
Not enough data
9.3
449
Not enough data
9.0
362
Platform
Not enough data
9.7
545
Not enough data
9.5
533
Not enough data
9.4
508
Not enough data
9.3
528
Not enough data
9.2
415
Not enough data
9.4
470
Not enough data
9.5
484
Generative AI
Not enough data
9.0
178
Not enough data
8.9
173
Notifications
Not enough data
9.3
217
Not enough data
9.2
203
Not enough data
9.5
219
Settings
Not enough data
9.4
220
Not enough data
9.5
227
Not enough data
9.5
217
Personalization
Not enough data
9.4
221
Not enough data
9.5
204
Integrations
Not enough data
9.4
216
Not enough data
9.6
237
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Generative AI
Not enough data
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
152
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Generative AI
9.5
7
9.3
48
9.3
7
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
646
|
Verified
Not enough data
9.4
630
|
Verified
Not enough data
8.7
384
Not enough data
9.4
486
|
Verified
Not enough data
9.1
419
|
Verified
Internal Use
Not enough data
9.4
564
|
Verified
Not enough data
9.3
517
|
Verified
Not enough data
9.5
568
|
Verified
Not enough data
9.3
526
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
508
|
Verified
Automation
Not enough data
9.3
60
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
64
Not enough data
8.9
58
Autonomy
Not enough data
8.8
60
Not enough data
9.1
59
Not enough data
9.0
62
Not enough data
8.8
61
Outbound Sales
Not enough data
9.2
55
Not enough data
9.0
53
Not enough data
8.3
47
Not enough data
9.2
56
Not enough data
9.1
54
Inbound Sales
Not enough data
9.0
61
Not enough data
9.5
60
Not enough data
8.8
55
Not enough data
9.6
63
Not enough data
9.3
62
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Azure AI Bot Service and Qualified are categorized as Bot Platforms
Unique Categories
Azure AI Bot Service has no unique categories
Reviews
Reviewers' Company Size
Azure AI Bot Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
70.0%
Higher Education
10.0%
Computer Software
10.0%
Automotive
10.0%
‐
Other
0.0%
Computer Software
43.7%
Information Technology and Services
19.2%
Computer & Network Security
4.2%
Marketing and Advertising
4.1%
Financial Services
3.0%
Other
25.8%
Alternatives
Discussions
Azure AI Bot Service has no discussions with answers
What's the most creative experience you've created?
1 Comment
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Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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