Link copied to clipboard # Medallia Customer Experience vs Survicate Comparison - What are their main differences? Share [ Export ](/compare/medallia-customer-experience/survicate/export.csv) Medallia Customer ExperienceSurvicate[+ Add Product](#) Pricing **Medallia Customer Experience** Free Trial **Contact Us** Per Year · Medallia Experience Cloud **Survicate** Free Trial **Free** · Free **Pricing Insights** from reviews Time to Implement **Medallia Customer Experience** 5 months Based on 18 responses **Survicate** 1 monthFaster Based on 36 responses Return on Investment **Medallia Customer Experience** 19 months Based on 14 responses **Survicate** 13 months6 months sooner Based on 20 responses Perceived Cost **Medallia Customer Experience** $$$$$ **Survicate** $$$$$ Average Discount **Medallia Customer Experience** 10% **Survicate** 11%1% more ![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience") ![Survicate](https://images.g2crowd.com/uploads/product/hd_favicon/b919d8a6d8c19dbb2fbe22eb10cc675a/survicate.svg "Survicate") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Medallia Customer Experience** [ Feedback Management (17) ](https://www.g2.com/products/medallia-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1120894&qs=pros-and-cons#reviews)[ Helpful (16) ](https://www.g2.com/products/medallia-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1120176&qs=pros-and-cons#reviews)[ Learning Curve (6) ](https://www.g2.com/products/medallia-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1120020&qs=pros-and-cons#reviews)[ Limitations (6) ](https://www.g2.com/products/medallia-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1120702&qs=pros-and-cons#reviews) **Survicate** [ Ease of Use (27) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045693&qs=pros-and-cons#reviews)[ Survey Management (19) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1045628&qs=pros-and-cons#reviews)[ Survey Issues (12) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047258&qs=pros-and-cons#reviews)[ Limitations (11) ](https://www.g2.com/products/survicate/reviews?filters%5Bsentiment_snippet%5D=1047344&qs=pros-and-cons#reviews) Integrations **Medallia Customer Experience** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_eec7306010aa74e9dc20e6151e30e3bd/fjord.jpeg "Product Avatar Image") Accenture Song (formerly... ](https://www.g2.com/products/accenture-song-formerly-fjord/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-analytics.png "Product Avatar Image") Adobe Analytics ](https://www.g2.com/products/adobe-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ac0e7b10e1efb64107026cb2b241d53/azure-pipelines.jpg "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ View all ](https://www.g2.com/products/medallia-customer-experience/integrations) **Survicate** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image") Amplitude ](https://www.g2.com/products/amplitude-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image") Braze ](https://www.g2.com/products/braze/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b1f08b5eb3285149fd8a0c0b64ebed1c/customer-io.png "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ View all ](https://www.g2.com/products/survicate/integrations) Screenshots **Medallia Customer Experience** ![Medallia Customer Experience screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1338912/Screenshot-2023-09-13-at-2.05.00-PM.png) **Survicate** ![Survicate screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1361899/channels-_2_.png) **Ratings** from reviews Meets Requirements **Medallia Customer Experience** 8.7 8.7155 **Survicate** 8.9 8.9167 Ease of Use **Medallia Customer Experience** 8.6 8.6165 **Survicate** 9.2 9.2171 Ease of Setup **Medallia Customer Experience** 7.4 7.4120 **Survicate** 9.1 9.1118 Ease of Admin **Medallia Customer Experience** 7.7 7.786 **Survicate** 9.0 9.094 Quality of Support **Medallia Customer Experience** 8.6 8.6138 **Survicate** 9.4 9.4163 Has the product been a good partner in doing business? **Medallia Customer Experience** 8.7 8.790 **Survicate** 9.3 9.391 Product Direction (% positive) **Medallia Customer Experience** 9.5 9.5149 **Survicate** 9.2 9.2158 **Features** ratings from reviews Experience Management 8.1 76 8.3 12 Feedback Analytics 8.1 59 8.0 13 Survey Not enough data 8.2 90 User Research Not enough data 8.0 60 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 9.7% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 68.7% Small-Business(50 or fewer emp.) 9.7% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 68.7% Small-Business(50 or fewer emp.) 45.2% Mid-Market(51-1000 emp.) 41.7% Enterprise(\> 1000 emp.) 13.1% Small-Business(50 or fewer emp.) 45.2% Mid-Market(51-1000 emp.) 41.7% Enterprise(\> 1000 emp.) 13.1% **Reviewers' Industry** [![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience")](https://www.g2.com/products/medallia-customer-experience/reviews) Medallia Customer Experience Hospitality 13.5% Financial Services 11.5% Information Technology and Services 7.3% Retail 6.8% Insurance 5.7% Other 55.2% [![Survicate](https://images.g2crowd.com/uploads/product/hd_favicon/b919d8a6d8c19dbb2fbe22eb10cc675a/survicate.svg "Survicate")](https://www.g2.com/products/survicate/reviews) Survicate Computer Software 16.2% Information Technology and Services 12.2% Financial Services 9.1% Marketing and Advertising 6.6% Internet 6.1% Other 49.7% Alternatives **Medallia Customer Experience Alternatives** ![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely") [ AskNicely ](/products/asknicely/reviews) ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience") [ Qualtrics Customer Experience ](/products/qualtrics-customer-experience/reviews) ![InMoment Experience Improvement (XI) Platform](https://images.g2crowd.com/uploads/product/hd_favicon/10777a1508e330761fe8a92a5a22bdc8/inmoment-experience-improvement-xi-platform.svg "InMoment Experience Improvement (XI) Platform") [ InMoment Experience... ](/products/inmoment-experience-improvement-xi-platform/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) **Survicate Alternatives** ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") [ Hotjar by Contentsquare ](/products/hotjar-by-contentsquare/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews)