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Compare Marker.io and Userback 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
$39.00 Per Month
Free
Marker.io
Star Rating
(39)4.8 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Browse all 3 pricing plansUserback
Star Rating
(241)4.7 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userback excels in providing a user-friendly experience, with many users appreciating its intuitive interface and ease of use. One user mentioned, "I like Userback because it makes it easy for clients to log any UI and functionality issues directly in our accounts."
- According to verified reviews, Marker.io is praised for its seamless integration with project management tools like ClickUp, making it a practical choice for teams looking to streamline their bug tracking process. Users noted, "Marker.io is easy to implement, and integrates directly with PM tools like ClickUp."
- Users say that Userback's setup process is particularly straightforward, with one reviewer highlighting, "The initial setup was very easy." This ease of onboarding can be a significant advantage for small businesses looking to get started quickly.
- Reviewers mention that while Marker.io is user-friendly, it may require a certain level of skill to fully leverage its capabilities. One user noted, "The simplicity of the tool is good if you are skilled enough," indicating that it might not be as accessible for all users.
- G2 reviewers highlight that Userback has a strong presence in the small business market, with a significant majority of its reviews coming from this segment. This suggests that it is well-tailored to the needs of smaller teams, as reflected in feedback like, "Userback is a great place to collect feedback from our clients and end users."
- According to recent user feedback, Marker.io receives high marks for its customer support, with users appreciating the assistance they receive. One reviewer stated, "Very practical and user-friendly product, integration with Clickup and great customer support," which can be a crucial factor for teams needing reliable help.
Pricing
Entry-Level Pricing
Marker.io
Starter
$39.00
Per Month
Collect unlimited feedback with all core features you need to get you started
- 3 users
- All core features
- Unlimited feedback
Userback
Free Forever
Free
For early-stage teams needing just the essentials.
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
Free Trial
Marker.io
Free Trial is available
Userback
Free Trial is available
Ratings
Meets Requirements
9.4
24
9.1
157
Ease of Use
9.9
26
9.3
158
Ease of Setup
9.3
21
9.3
138
Ease of Admin
9.6
20
9.3
130
Quality of Support
9.8
23
9.5
125
Has the product been a good partner in doing business?
9.8
19
9.6
118
Product Direction (% positive)
10.0
23
9.3
146
Features by Category
User Response Methods
Not enough data
8.4
40
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
51
|
Verified
Not enough data
9.4
48
|
Verified
Participant Selection
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.6
37
|
Verified
Not enough data
8.4
45
|
Verified
Not enough data
8.2
41
|
Verified
Generative AI
Not enough data
6.3
20
User Behavior
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
7.9
7
A/B Testing
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.7
5
Visitor Information
Not enough data
8.9
9
Not enough data
8.1
6
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
9.8
18
9.4
91
9.8
15
9.3
86
9.8
15
8.9
78
Bug Monitoring
9.2
13
8.1
70
9.4
12
8.7
78
8.9
12
8.4
63
Agentic AI - Bug Tracking
Not enough data
6.1
24
Not enough data
6.0
24
Not enough data
6.5
24
Feedback Source
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
4.5
7
Not enough data
4.3
7
Not enough data
4.8
7
Communication
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
9.4
29
Planning
Not enough data
Feature Not Available
Not enough data
9.0
26
Not enough data
8.3
23
Not enough data
8.7
21
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Marker.io and Userback are categorized as Bug Tracking
Unique Categories
Marker.io has no unique categories
Userback is categorized as Session Replay, Product Management, User Research, Software Testing, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Marker.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.3%
Computer Software
24.3%
Information Technology and Services
16.2%
Financial Services
5.4%
Education Management
5.4%
Other
24.3%
Marketing and Advertising
26.6%
Computer Software
18.8%
Information Technology and Services
12.1%
Design
9.2%
Internet
6.3%
Other
27.1%
Discussions
Is Marker io free?
1 Comment
NV
Yes, Marker.io comes with a 15-day free trial!
The trial includes unlimited projects, unlimited reporters, custom branding, console logs recordings, and...Read more
Which bug tracking tool is best?
1 Comment
NV
Bug tracking tools come with their own suite of features tailored to a certain organization type.
That’s why there’s no one best choice—you just have to...Read more
Marker.io has no more discussions with answers
What is Userback used for?
1 Comment
MJ
Userback is used for collecting, managing, and acting on user feedback and bug reports to improve products and enhance user experiences. It serves as a...Read more
Userback has no more discussions with answers
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