Compare ManageEngine ServiceDesk Plus and Qlik Sense 
At a Glance
Market Segments
Mid-Market (60.1% of reviews)
Enterprise (44.2% of reviews)
Entry-Level Pricing
Starts at $1195 (For 10 technicians annually)
$30 USD/user/month. Billed Annually.
ManageEngine ServiceDesk Plus
Star Rating
(246)4.2 out of 5
Market Segments
Mid-Market (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $1195 (For 10 technicians annually)
Browse all 3 pricing plansQlik Sense
Star Rating
(925)4.4 out of 5
Market Segments
Enterprise (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30 USD/user/month. Billed Annually.
Browse all 2 pricing plansManageEngine ServiceDesk Plus vs Qlik Sense
When assessing the two solutions, reviewers found ManageEngine ServiceDesk Plus easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Qlik Sense overall.
- Reviewers felt that ManageEngine ServiceDesk Plus meets the needs of their business better than Qlik Sense.
- When comparing quality of ongoing product support, reviewers felt that ManageEngine ServiceDesk Plus is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Qlik Sense over ManageEngine ServiceDesk Plus.
Pricing
Entry-Level Pricing
ManageEngine ServiceDesk Plus
Standard Edition help desk module
Starts at $1195
(For 10 technicians annually)
The standard edition is free of charge on both the On-Premises and cloud versions, with no restrictions on the number tickets or end users or on the amount of cloud storage supported. You can enjoy a world-class help desk experience with no restrictions!
- Self service portal
- Incident management
- Active Directory integration
Qlik Sense
Qlik Sense® Business
$30
USD/user/month. Billed Annually.
SaaS solution to operationalize analytics across groups and teams.
Free Trial
ManageEngine ServiceDesk Plus
Free Trial is available
Qlik Sense
Free Trial is available
Ratings
Meets Requirements
8.6
219
8.5
601
Ease of Use
8.5
219
8.4
610
Ease of Setup
8.1
161
8.2
332
Ease of Admin
8.4
159
8.0
332
Quality of Support
8.1
203
8.0
549
Has the product been a good partner in doing business?
8.3
151
8.5
328
Product Direction (% positive)
8.2
211
8.4
581
Features by Category
Reports
Not enough data
8.4
419
|
Verified
Not enough data
8.3
396
|
Verified
Not enough data
8.5
431
|
Verified
Not enough data
8.3
335
|
Verified
Not enough data
8.8
428
|
Verified
Self Service
Not enough data
8.4
358
|
Verified
Not enough data
8.7
413
|
Verified
Not enough data
8.5
402
|
Verified
Not enough data
8.4
396
|
Verified
Not enough data
7.9
344
|
Verified
Not enough data
7.4
305
|
Verified
Advanced Analytics
Not enough data
7.4
235
|
Verified
Not enough data
8.7
407
|
Verified
Not enough data
7.9
297
|
Verified
Building Reports
Not enough data
8.7
253
|
Verified
Not enough data
8.8
247
|
Verified
Not enough data
8.1
211
|
Verified
Not enough data
8.0
186
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
8.4
419
|
Verified
Not enough data
8.3
396
|
Verified
Not enough data
8.5
431
|
Verified
Not enough data
8.3
335
|
Verified
Not enough data
8.8
428
|
Verified
Data Preparation
Not enough data
8.6
203
|
Verified
Not enough data
8.4
187
|
Verified
Data Modeling and Blending
Not enough data
8.9
226
|
Verified
Not enough data
9.2
229
|
Verified
Not enough data
8.9
224
|
Verified
Generative AI
Not enough data
7.3
28
Not enough data
7.3
29
Agentic AI - Analytics Platforms
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Self Service
Not enough data
8.4
358
|
Verified
Not enough data
8.7
413
|
Verified
Not enough data
8.5
402
|
Verified
Not enough data
8.4
396
|
Verified
Not enough data
7.9
344
|
Verified
Not enough data
7.4
305
|
Verified
Deployment & Integration - Analytics Platforms
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.7
6
Advanced Analytics
Not enough data
7.4
235
|
Verified
Not enough data
8.7
407
|
Verified
Not enough data
7.9
297
|
Verified
Performance & Scalability - Analytics Platforms
Not enough data
9.4
6
Not enough data
9.7
5
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Agentic AI Capabilities - Analytics Platforms
Not enough data
7.0
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Personalized Intelligence - Analytics Platforms
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
7.0
5
Building Reports
Not enough data
8.7
253
|
Verified
Not enough data
8.8
247
|
Verified
Not enough data
8.1
211
|
Verified
Not enough data
8.0
186
|
Verified
Reports
Not enough data
8.4
419
|
Verified
Not enough data
8.3
396
|
Verified
Not enough data
8.5
431
|
Verified
Not enough data
8.3
335
|
Verified
Not enough data
8.8
428
|
Verified
Self Service
Not enough data
8.4
358
|
Verified
Not enough data
8.7
413
|
Verified
Not enough data
8.5
402
|
Verified
Not enough data
8.4
396
|
Verified
Not enough data
7.9
344
|
Verified
Not enough data
7.4
305
|
Verified
Building Reports
Not enough data
8.7
253
|
Verified
Not enough data
8.8
247
|
Verified
Not enough data
8.1
211
|
Verified
Not enough data
8.0
186
|
Verified
Ticket and Case Management
8.5
32
Not enough data
8.7
33
Not enough data
8.7
33
Not enough data
8.9
32
Not enough data
8.4
33
Not enough data
8.5
33
Not enough data
8.6
32
Not enough data
8.1
31
Not enough data
Generative AI
6.8
13
Not enough data
6.9
13
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.4
32
Not enough data
9.1
33
Not enough data
7.9
27
Not enough data
7.1
24
Not enough data
6.5
24
Not enough data
Platform
7.5
28
Not enough data
7.9
32
Not enough data
8.5
34
Not enough data
7.8
31
Not enough data
8.2
34
Not enough data
8.3
33
Not enough data
Cartography
Not enough data
8.8
62
Not enough data
8.8
55
Not enough data
9.4
65
Not enough data
9.1
56
Analysis
Not enough data
8.8
56
Not enough data
8.9
56
Not enough data
8.9
56
Not enough data
9.0
58
Reporting
Not enough data
9.3
76
Not enough data
9.0
67
Not enough data
9.0
65
Data Source Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Exporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administration
8.8
39
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.9
39
|
Verified
Not enough data
Service Desk
9.2
42
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
Management
8.6
38
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.1
34
|
Verified
Not enough data
Functionality
9.1
39
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
29
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
31
|
Verified
Not enough data
6.4
6
Not enough data
Management Tools
9.2
32
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
Generative AI
7.6
12
Not enough data
7.6
12
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
8.8
71
Not enough data
8.7
66
Not enough data
8.3
68
Data Analysis
Not enough data
9.2
69
Not enough data
9.2
72
Decision Making
Not enough data
8.9
76
Not enough data
9.2
79
Not enough data
8.8
77
Not enough data
9.0
77
Generative AI
Not enough data
8.5
9
Not enough data
8.3
9
Incident Management
8.7
95
Not enough data
8.6
95
Not enough data
8.8
99
Not enough data
7.9
91
Not enough data
8.1
89
Not enough data
Reporting
8.3
95
Not enough data
8.5
86
Not enough data
8.0
74
Not enough data
Access & Usability
7.2
74
Not enough data
8.1
80
Not enough data
8.6
91
Not enough data
7.8
68
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ManageEngine ServiceDesk Plus and Qlik Sense share no categories
Unique Categories
ManageEngine ServiceDesk Plus is categorized as IT Service Management (ITSM) Tools, Service Desk, Incident Management, and Help Desk
Qlik Sense is categorized as Location Intelligence, Productivity Bots, Embedded Business Intelligence, Analytics Platforms, Predictive Analytics, and Data Preparation
Reviews
Reviewers' Company Size
ManageEngine ServiceDesk Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qlik Sense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.9%
Financial Services
5.0%
Hospital & Health Care
4.6%
Oil & Energy
4.2%
Computer & Network Security
2.9%
Other
64.3%
Information Technology and Services
10.9%
Computer Software
6.5%
Financial Services
5.8%
Hospital & Health Care
5.7%
Retail
5.2%
Other
65.9%
Alternatives
Discussions
What is ManageEngine ServiceDesk Plus used for?
1 Comment
AP
Comment deleted by user.Read more
ManageEngine ServiceDesk Plus has no more discussions with answers
Do you recommend switching to Qliksense?
3 Comments
PM
Qliksense is pretty decent tool when it comes to Data Visualization and its script editor feature gives the developer the liberty on data manipulation.Read more
Why there is no enough documentation for implementing connectors to other data sources?
1 Comment
A
Hello, please leverage Qlik Community on product-related questions. https://community.qlik.com/t5/Support-Knowledge-Base/tkb-p/qlik-support-knowledge-base....Read more
Comparing the on-premises and SaaS solutions of Qlik Sense, which one would your recommend?
1 Comment
AP
Hi Joseph,
I am a Qlik Partner Ambassador with a vested interest in the success of Qlik solutions.
It is firstly great to see the debate move on from...Read more
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