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At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Mid-Market (56.1% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
Free
MaintainX
Star Rating
(1,370)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansMaintenance Care
Star Rating
(98)4.6 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Maintenance Care" excels in "Work Order Management" with a score of 9.6, while "MaintainX" follows closely with a score of 9.5. Reviewers mention that the intuitive interface of Maintenance Care makes it easier to manage work orders efficiently.
- Reviewers mention that "MaintainX" shines in "Mobile Field Access" with a score of 9.1, compared to Maintenance Care's score of 8.3. Users on G2 appreciate the seamless mobile experience that allows for real-time updates and task management on the go.
- Users say that "MaintainX" offers superior "Service Request Portal" features, scoring 9.0, while Maintenance Care scores 8.3. Reviewers highlight that the user-friendly portal in MaintainX enhances communication and service requests from staff.
- G2 users report that "Maintenance Care" has a strong "Preventative Maintenance (PM)" feature, both products scoring 9.3, but users mention that Maintenance Care's scheduling capabilities are more robust, allowing for better planning and execution of maintenance tasks.
- Reviewers mention that "MaintainX" has a more comprehensive "Vendor Management" feature, scoring 8.3 compared to Maintenance Care's 8.0. Users appreciate the ability to track vendor performance and manage contracts more effectively in MaintainX.
- Users report that "Maintenance Care" has a better "Quality of Support" rating at 9.2, while MaintainX scores 9.6. Reviewers say that the responsive customer service and extensive knowledge base of MaintainX are standout features that enhance user experience.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Maintenance Care
FREE EDITION
Free
Start exploring the world of CMMS without risk!
- Instant Access
- User Guide Support
- Single User, Single Facility
Free Trial
MaintainX
Free Trial is available
Maintenance Care
Free Trial is available
Ratings
Meets Requirements
9.1
1,232
9.0
80
Ease of Use
9.4
1,253
9.2
83
Ease of Setup
9.1
1,115
8.9
67
Ease of Admin
9.3
975
8.9
63
Quality of Support
9.6
1,197
9.3
78
Has the product been a good partner in doing business?
9.6
960
9.3
64
Product Direction (% positive)
9.7
1,217
9.2
74
Features by Category
Asset Definition
9.4
161
9.0
10
9.0
153
9.1
9
8.7
149
8.9
9
Asset Tracking
8.3
151
8.5
8
8.9
151
8.9
9
9.1
156
9.1
9
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
9.0
13
9.2
95
8.8
13
8.8
91
8.3
10
Analytics
8.8
91
8.9
12
8.9
93
8.8
13
8.4
89
8.3
11
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Task Tracking
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Not enough data
Checklist Options
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Not enough data
Software Availability
8.3
320
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Not enough data
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Condition Monitoring
Not enough data
7.5
20
Not enough data
7.9
20
Not enough data
7.8
20
Not enough data
7.3
20
Not enough data
6.4
19
Detection & Identification
Not enough data
6.5
20
Not enough data
7.0
20
Not enough data
6.8
19
Analysis & Insights
Not enough data
7.1
20
Not enough data
7.0
20
Not enough data
6.7
19
Agentic AI - Predictive Maintenance
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
88
Not enough data
Facility Management Platform Features
9.2
455
8.7
57
8.7
444
7.6
52
Feature Not Available
7.2
46
Feature Not Available
7.2
42
8.3
427
7.0
45
8.9
430
8.4
52
Feature Not Available
6.1
42
8.8
440
8.2
50
Feature Not Available
7.8
50
9.1
436
8.4
51
CMMS Platform Features
9.5
802
|
Verified
9.5
24
9.3
783
|
Verified
9.4
23
8.5
703
8.5
19
8.6
702
|
Verified
8.3
17
8.7
687
|
Verified
8.3
21
8.9
690
|
Verified
8.7
19
9.0
715
|
Verified
8.9
19
8.5
643
|
Verified
8.4
17
8.3
662
|
Verified
8.1
18
8.9
749
|
Verified
8.8
23
Categories
Categories
Shared Categories
MaintainX and Maintenance Care are categorized as CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, and Enterprise Asset Management (EAM)
Maintenance Care is categorized as Predictive Maintenance
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maintenance Care
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.1%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Hospital & Health Care
21.4%
Non-Profit Organization Management
11.2%
Facilities Services
8.2%
Health, Wellness and Fitness
4.1%
Education Management
4.1%
Other
51.0%
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
Maintenance Care has no discussions with answers
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