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Compare Lyssna and TestRail 
Featured Products
At a Glance
Market Segments
Small-Business (37.3% of reviews)
Mid-Market (50.2% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Starting at $35.00 1 user Per Month
Lyssna
Star Rating
(158)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansTestRail
Star Rating
(610)4.4 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansLyssna vs TestRail
When assessing the two solutions, reviewers found Lyssna easier to use, set up, and administer. Reviewers also preferred doing business with Lyssna overall.
- Reviewers felt that TestRail meets the needs of their business better than Lyssna.
- When comparing quality of ongoing product support, reviewers felt that Lyssna is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lyssna over TestRail.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
TestRail
Professional Cloud
Starting at $35.00
1 user Per Month
Our cloud-based/SaaS edition hosted on our fast and secure servers.
- No IT required, get started in minutes
- Automated updates & optimizations
- Secure hosting on super-fast servers
Free Trial
Lyssna
Free Trial is available
TestRail
Free Trial is available
Ratings
Meets Requirements
8.5
144
8.6
461
Ease of Use
9.2
146
8.6
463
Ease of Setup
9.2
103
8.5
189
Ease of Admin
8.9
52
8.6
173
Quality of Support
9.1
97
8.4
381
Has the product been a good partner in doing business?
9.0
40
8.7
164
Product Direction (% positive)
9.3
146
8.6
433
Features by Category
User Response Methods
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
113
Not enough data
Insights
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Not enough data
Generative AI
7.1
33
Not enough data
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
Functionality
Not enough data
8.9
230
Not enough data
7.9
228
Not enough data
8.5
228
Management
Not enough data
8.3
227
Not enough data
8.2
211
Not enough data
8.4
210
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
Survey Management
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Not enough data
Survey Customization
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Not enough data
Survey Insights
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Not enough data
Agentic AI - Survey
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
Process Management
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
System Management
8.3
5
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
6.5
8
Not enough data
6.3
8
Not enough data
6.9
9
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and TestRail share no categories
Unique Categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Survey, Crowd Testing Tools, and Consumer Insights Platforms
TestRail is categorized as Software Testing and Test Management
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TestRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Design
11.1%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.7%
Computer Software
29.2%
Information Technology and Services
16.3%
Financial Services
4.1%
Automotive
3.9%
Computer Games
3.1%
Other
43.6%
Discussions
Lyssna has no discussions with answers
Mobile version will come?
2 Comments
SM
Hey Alexander,
Thanks for your post.
TestRail is a standard web application, so you would already be able to access it from mobile devices such as...Read more
What is TestRail tool?
2 Comments
PM
TestRail is one of the best software testing tool for test management. It helps in Creating , Monitoring and Maintaining Test plans ,Test suites and Test...Read more
What is TestRail used for?
2 Comments
PL
TestRail serves as a web-based tool for managing test cases. Testers, developers, and team leaders employ it to efficiently organize, track, and oversee...Read more
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