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Compare Luma Health and Solutionreach 
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthSolutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachLuma Health vs Solutionreach
When assessing the two solutions, reviewers found Luma Health easier to use, set up, and administer. Reviewers also preferred doing business with Luma Health overall.
- Reviewers felt that Luma Health meets the needs of their business better than Solutionreach.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Solutionreach.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableSolutionreach
No pricing availableFree Trial
Luma Health
No trial information availableSolutionreach
No trial information availableRatings
Meets Requirements
9.5
53
8.7
150
Ease of Use
9.5
53
8.7
150
Ease of Setup
9.0
34
8.2
90
Ease of Admin
9.3
34
8.6
92
Quality of Support
9.5
55
8.4
148
Has the product been a good partner in doing business?
9.7
35
8.4
91
Product Direction (% positive)
10.0
52
8.5
141
Features by Category
Information Flow
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Patient Experience
Feature Not Available
8.2
11
Feature Not Available
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Platform
9.8
29
8.8
12
9.8
29
8.8
13
9.7
24
9.4
9
9.7
26
8.9
9
9.7
29
8.6
11
9.8
26
8.8
11
9.4
26
9.7
10
9.9
26
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
9.4
6
Feature Not Available
9.2
6
6.5
9
9.5
11
Feature Not Available
9.8
9
7.8
12
9.5
11
8.1
12
Administration
9.4
12
6.9
12
9.8
14
8.1
16
9.2
6
Feature Not Available
8.9
6
Feature Not Available
9.0
12
8.2
12
9.5
7
Feature Not Available
Patient-Centered Functions
9.3
18
|
Verified
8.0
22
9.3
22
|
Verified
8.3
23
9.6
13
|
Verified
Feature Not Available
9.8
19
|
Verified
8.4
20
|
Verified
Feature Not Available
Feature Not Available
Operations
9.3
30
|
Verified
8.3
22
|
Verified
9.4
27
|
Verified
8.1
26
|
Verified
9.0
12
|
Verified
7.7
19
|
Verified
9.6
21
|
Verified
8.4
21
9.5
17
|
Verified
8.3
16
|
Verified
9.3
14
|
Verified
8.3
12
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Categories
Categories
Shared Categories
Luma Health and Solutionreach are categorized as Patient Intake, Patient Engagement, HIPAA Compliant Messaging, Patient Scheduling, and Patient Relationship Management (PRM)
Unique Categories
Luma Health is categorized as Medical Practice Management
Solutionreach is categorized as Patient Case Management
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
Is there a way to import copay's into the patient profile under insurance?
1 Comment
MF
We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ...Read more
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