Link copied to clipboard # Luma Health vs Solutionreach Comparison - What are their main differences? Share [ Export ](/compare/luma-health/solutionreach/export.csv) Luma HealthSolutionreach[+ Add Product](#) Pricing **Luma Health** **Custom Quote Available** Per Year · Basic **Solutionreach** No pricing available **Pricing Insights** from reviews Time to Implement **Luma Health** 1 month Based on 16 responses **Solutionreach** 1 month Based on 65 responses Return on Investment **Luma Health** 14 months Based on 11 responses **Solutionreach** 11 months3 months sooner Based on 52 responses Perceived Cost **Luma Health** $$$$$ **Solutionreach** $$$$$ Average Discount **Luma Health** 8% **Solutionreach** 9%1% more ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health") ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Luma Health** [ Automation (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506439&qs=pros-and-cons#reviews)[ Communication (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2366913&qs=pros-and-cons#reviews)[ Complex Interface (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506424&qs=pros-and-cons#reviews)[ Data Management (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506455&qs=pros-and-cons#reviews) **Solutionreach** [ Appointment Scheduling (1) ](https://www.g2.com/products/solutionreach/reviews?filters%5Bsentiment_snippet%5D=2023809&qs=pros-and-cons#reviews)[ Client Management (1) ](https://www.g2.com/products/solutionreach/reviews?filters%5Bsentiment_snippet%5D=2023813&qs=pros-and-cons#reviews)[ Frequent Updates (1) ](https://www.g2.com/products/solutionreach/reviews?filters%5Bsentiment_snippet%5D=1951240&qs=pros-and-cons#reviews)[ Inconvenience (1) ](https://www.g2.com/products/solutionreach/reviews?filters%5Bsentiment_snippet%5D=1494237&qs=pros-and-cons#reviews) Integrations **Luma Health** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/16472/large_detail_183e9a43b73fd6a4d4b29e3db16b2fff.png "Product Avatar Image") AdvancedMD for Mental Health ](https://www.g2.com/products/advancedmd-for-mental-health/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/119073/large_detail_8cd09fb41a91132266e8882b8a623edf.jpg "Product Avatar Image") Amazing Charts ](https://www.g2.com/products/harris-computer-systems-amazing-charts/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f773c5d860c6cb8b6a34cb3d4828c2ff/clarity-wave.jpg "Product Avatar Image") Clarity Wave ](https://www.g2.com/products/clarity-wave/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_463643fbab6141bdaee15dbc026320ba/curemd-curemd%282%29.png "Product Avatar Image") CureMD ](https://www.g2.com/products/curemd-curemd/reviews)[ View all ](https://www.g2.com/products/luma-health/integrations) **Solutionreach** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c2305cc909bbd0eb9bdd3970b55f7fcb/denticon.png "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f68278d40e8d6b084d10c8a62353bcbc/eyefinity-officemate.png "Product Avatar Image") Eyefinity OfficeMate ](https://www.g2.com/products/eyefinity-officemate/reviews)[ View all ](https://www.g2.com/products/solutionreach/integrations) Screenshots **Luma Health** ![Luma Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1328961/Actionable-Reminders-_-Smart-Waitlist.png) **Solutionreach** No screenshot available **Ratings** from reviews Meets Requirements **Luma Health** 9.5 9.553 **Solutionreach** 8.7 8.7152 Ease of Use **Luma Health** 9.5 9.553 **Solutionreach** 8.7 8.7152 Ease of Setup **Luma Health** 9.0 9.034 **Solutionreach** 8.2 8.291 Ease of Admin **Luma Health** 9.3 9.334 **Solutionreach** 8.6 8.694 Quality of Support **Luma Health** 9.5 9.555 **Solutionreach** 8.4 8.4150 Has the product been a good partner in doing business? **Luma Health** 9.7 9.735 **Solutionreach** 8.4 8.493 Product Direction (% positive) **Luma Health** 10.0 10.052 **Solutionreach** 8.5 8.5143 **Features** ratings from reviews Patient Engagement 9.4 37 8.3 34 Patient Intake 9.4 17 7.6 17 HIPAA Compliant Messaging 9.7 34 9.0 13 Patient Relationship Management (PRM) Not enough data 8.6 12 Medical Practice Management 9.1 18 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 39.5% Mid-Market(51-1000 emp.) 55.6% Enterprise(\> 1000 emp.) 4.9% Small-Business(50 or fewer emp.) 39.5% Mid-Market(51-1000 emp.) 55.6% Enterprise(\> 1000 emp.) 4.9% Small-Business(50 or fewer emp.) 88.0% Mid-Market(51-1000 emp.) 9.6% Enterprise(\> 1000 emp.) 2.4% Small-Business(50 or fewer emp.) 88.0% Mid-Market(51-1000 emp.) 9.6% Enterprise(\> 1000 emp.) 2.4% **Reviewers' Industry** [![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")](https://www.g2.com/products/luma-health/reviews) Luma Health Medical Practice 43.2% Hospital & Health Care 34.6% Health, Wellness and Fitness 14.8% Pharmaceuticals 1.2% Mental Health Care 1.2% Other 4.9% [![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach")](https://www.g2.com/products/solutionreach/reviews) Solutionreach Medical Practice 49.7% Hospital & Health Care 25.7% Health, Wellness and Fitness 16.2% Medical Devices 2.4% Marketing and Advertising 2.4% Other 3.6% Alternatives **Luma Health Alternatives** ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") [ Artera ](/products/artera/reviews) ![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia") [ Phreesia ](/products/phreesia/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) **Solutionreach Alternatives** ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![RevenueWell](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_88418f000c5430e397a5750623d819ba/revenuewell.jpg "RevenueWell") [ RevenueWell ](/products/revenuewell/reviews) ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") [ Artera ](/products/artera/reviews) ![Demandforce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2f96f59213e160aae7521932a7bc64ae/demandforce.JPG "Demandforce") [ Demandforce ](/products/demandforce/reviews) ## Luma Health vs Solutionreach FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Solutionreach vs Luma Health? Luma Health stands out from Solutionreach with higher reviewer ratings, broader feature coverage, and stronger support scores. | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | [Luma Health](https://www.g2.com/products/luma-health/reviews) | | --- | --- | | 4.3/5 (169 reviews) | 4.8/5 (84 reviews) | | Small-Business | Mid-Market | | 8.2 | 9.0 | | 8.4 | 9.5 | | Patient communication | Automation | ### How do the pricing models of Solutionreach and Luma Health compare? Luma Health is rated higher for value, with a stronger Price/Cost satisfaction score than Solutionreach. - **Solutionreach:** In recent reviews, some reviewers cite concerns about pricing and value, mentioning issues with contract terms and perceived overpricing. - **Luma Health:** Reviewers consistently highlight satisfaction with the value provided, noting automation and efficiency improvements as key benefits. - **Switching reasons:** Recent Solutionreach reviewers mention switching due to dissatisfaction with pricing and support. ### What are the best alternatives to Solutionreach and Luma Health? The top three alternatives to Solutionreach and Luma Health are Artera, Weave, and RevenueWell. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5 (169 reviews) | Small-Business | Recent reviews cite pricing concerns | Patient communication | | [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84 reviews) | Mid-Market | Reviewers highlight strong value and automation | Automation | | [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | — | — | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | — | | [RevenueWell](https://www.g2.com/products/revenuewell/reviews) | 4.7/5 (138 reviews) | Small-Business | — | — | ### Which Patient Engagement features should I prioritize when comparing Solutionreach and Luma Health? Buyers should prioritize Patient Portal, Automation, Customization, and Reporting features when comparing Solutionreach and Luma Health. - **Patient Portal:** Luma Health offers Patient Portal functionality, while Solutionreach does not. - **Automation:** Luma Health is frequently cited for automation (all-time mentions: 1); Solutionreach does not have automation as a top-cited feature. - **Customization:** Luma Health is praised for customization and flexibility (all-time mentions: 1); Solutionreach receives fewer mentions for customization. - **Reporting:** Solutionreach offers Dashboards & Reporting, which Luma Health does not. ### What are the pros and cons of Solutionreach vs Luma Health? Luma Health's headline strength is automation and customization, while Solutionreach is most noted for patient communication and reporting. - **Solutionreach strengths:** Patient communication (all-time mentions: 1), ease of use (all-time mentions: 1), time-saving (all-time mentions: 1), mass communication (all-time mentions: 1), dashboards & reporting. - **Solutionreach trade-offs:** Reviewers note issues with pricing, contract terms, and support responsiveness; some mention outdated features and limited customization. - **Luma Health strengths:** Automation (all-time mentions: 1), customization (all-time mentions: 1), efficiency improvement (all-time mentions: 1), comprehensive features, Patient Portal, and strong customer support. - **Luma Health trade-offs:** Some reviewers mention a complex interface and occasional data management challenges. ### Is Solutionreach or Luma Health better for small businesses? Solutionreach is a better fit for small businesses, as it is most frequently reviewed by small-business segment users. - **Solutionreach:** Largest reviewer segment is Small-Business, with reviewers highlighting ease of use and time-saving features for smaller practices. - **Luma Health:** Largest reviewer segment is Mid-Market, with reviewers noting its automation and customization benefits for larger organizations. ### Which Patient Engagement platform has better integrations? Reviewer sentiment does not favor either Solutionreach or Luma Health for integrations, as neither product has recent reviewer-cited integration themes. - **Solutionreach:** No recent reviewer-cited integrations. - **Luma Health:** No recent reviewer-cited integrations. ### How do Solutionreach and Luma Health compare on customer support? Luma Health outperforms Solutionreach on Quality of Support by a material margin, with scores of 9.5 versus 8.4. - **Solutionreach:** Reviewers describe support as responsive and helpful in many cases, but some mention inconsistent experiences and challenges with outsourced support. - **Luma Health:** Reviewers consistently praise customer support, citing attentive, solution-oriented service and rapid response times. ### Which is easier to implement, Solutionreach or Luma Health? Luma Health is easier to implement than Solutionreach, with an Ease of Setup score of 9.0 versus 8.2. - **Solutionreach:** Reviewers report a generally straightforward setup process, but some mention tedious onboarding and challenges with multi-location configuration. - **Luma Health:** Reviewers highlight intuitive setup, minimal training required, and efficient onboarding for most end users. ### Which product has better Patient Portal? Luma Health has a superior Patient Portal, as Solutionreach does not offer this feature. - **Solutionreach:** Does not offer Patient Portal functionality. - **Luma Health:** Offers Patient Portal as a core feature, with reviewers noting its impact on patient engagement and communication. ## Luma Health vs Solutionreach When assessing the two solutions, reviewers found Luma Health easier to use, set up, and administer. Reviewers also preferred doing business with Luma Health overall. - Reviewers felt that Luma Health meets the needs of their business better than Solutionreach. - When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Solutionreach.