Compare Luma Health and Solutionreach 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (88.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthSolutionreach
Star Rating
(169)4.3 out of 5
Market Segments
Small-Business (88.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachLuma Health vs Solutionreach
When assessing the two solutions, reviewers found Luma Health easier to use, set up, and administer. Reviewers also preferred doing business with Luma Health overall.
- Reviewers felt that Luma Health meets the needs of their business better than Solutionreach.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Solutionreach.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableSolutionreach
No pricing availableFree Trial
Luma Health
No trial information availableSolutionreach
No trial information availableRatings
Meets Requirements
9.5
53
8.7
152
Ease of Use
9.5
53
8.7
152
Ease of Setup
9.0
34
8.2
91
Ease of Admin
9.3
34
8.6
94
Quality of Support
9.5
55
8.4
150
Has the product been a good partner in doing business?
9.7
35
8.4
93
Product Direction (% positive)
10.0
52
8.5
143
Features by Category
Information Flow
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Patient Experience
Feature Not Available
8.2
11
Feature Not Available
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Platform
9.8
29
8.8
12
9.8
29
8.8
13
9.7
24
9.4
9
9.7
26
8.9
9
9.7
29
8.6
11
9.8
26
8.8
11
9.4
26
9.7
10
9.9
26
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
9.4
6
Feature Not Available
9.2
6
6.5
9
9.5
11
Feature Not Available
9.8
9
7.8
12
9.5
11
8.1
12
Administration
9.4
12
6.9
12
9.8
14
8.1
16
9.2
6
Feature Not Available
8.9
6
Feature Not Available
9.0
12
8.2
12
9.5
7
Feature Not Available
Patient-Centered Functions
9.3
18
|
Verified
8.0
23
9.3
22
|
Verified
8.4
25
9.6
13
|
Verified
Feature Not Available
9.8
19
|
Verified
8.6
22
|
Verified
Feature Not Available
Feature Not Available
Operations
9.3
30
|
Verified
8.3
22
|
Verified
9.4
27
|
Verified
8.1
26
|
Verified
9.0
12
|
Verified
7.8
20
|
Verified
9.6
21
|
Verified
8.4
21
9.5
17
|
Verified
8.5
18
|
Verified
9.3
14
|
Verified
8.3
12
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Luma Health and Solutionreach are categorized as Patient Intake, Patient Engagement, HIPAA Compliant Messaging, Patient Scheduling, and Patient Relationship Management (PRM)
Unique Categories
Luma Health is categorized as Medical Practice Management and AI Patient Engagement & Operations
Solutionreach is categorized as Patient Case Management
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Medical Practice
49.7%
Hospital & Health Care
25.7%
Health, Wellness and Fitness
16.2%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
What is patient engagement platform?
1 Comment
AL
Hello! Taking care of your health especially your mental health is very important and you can check it out at...Read more
Does Luma Health send HIPAA-compliant messages?
1 Comment
Official Response from Luma Health
Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority. Read more
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
LG
I had to call customer service and they were able to talk me through the steps over the phone so that the links were connected correctly. Read more
What is your biggest need for texting communication during this time?
1 Comment
CS
To schedule appointments accurately and efficiently. Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
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