Compare Luma Health and MyChart 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Enterprise (51.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthMyChart
Star Rating
(39)4.4 out of 5
Market Segments
Enterprise (51.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartLuma Health vs MyChart
- Reviewers felt that Luma Health meets the needs of their business better than MyChart.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over MyChart.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableMyChart
No pricing availableFree Trial
Luma Health
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
9.5
53
9.0
21
Ease of Use
9.5
53
8.9
21
Ease of Setup
9.0
34
Not enough data
Ease of Admin
9.3
34
Not enough data
Quality of Support
9.5
55
8.8
18
Has the product been a good partner in doing business?
9.7
35
Not enough data
Product Direction (% positive)
10.0
52
9.3
17
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
7.7
11
Not enough data
8.5
9
Patient Management
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Patient Experience
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.8
29
Not enough data
9.8
29
Not enough data
9.7
24
Not enough data
9.7
26
Not enough data
9.7
29
Not enough data
9.8
26
Not enough data
9.4
26
Not enough data
9.9
26
Not enough data
Patient Convenience
9.4
6
Not enough data
9.2
6
Not enough data
9.5
11
Not enough data
9.8
9
Not enough data
9.5
11
Not enough data
Administration
9.4
12
Not enough data
9.8
14
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.0
12
Not enough data
9.5
7
Not enough data
Patient-Centered Functions
9.3
18
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.6
13
|
Verified
Not enough data
9.8
19
|
Verified
Not enough data
Feature Not Available
Not enough data
Operations
9.3
30
|
Verified
Not enough data
9.4
27
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
9.6
21
|
Verified
Not enough data
9.5
17
|
Verified
Not enough data
9.3
14
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Luma Health and MyChart are categorized as Patient Engagement and AI Patient Engagement & Operations
Unique Categories
Luma Health is categorized as Patient Intake, HIPAA Compliant Messaging, Medical Practice Management, Patient Scheduling, and Patient Relationship Management (PRM)
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Hospital & Health Care
51.4%
Health, Wellness and Fitness
10.8%
Medical Practice
5.4%
Management Consulting
5.4%
Biotechnology
5.4%
Other
21.6%
Alternatives
Discussions
What is patient engagement platform?
1 Comment
AL
Hello! Taking care of your health especially your mental health is very important and you can check it out at...Read more
Does Luma Health send HIPAA-compliant messages?
1 Comment
Official Response from Luma Health
Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority. Read more
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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