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# LiveSession vs Smartlook Comparison - What are their main differences?

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LiveSessionSmartlook[+ Add Product](#)

Reviews

**LiveSession** [

4.6/5(27)

](https://www.g2.com/products/livesession/reviews#reviews)

**Smartlook** [

4.6/5(874)

](https://www.g2.com/products/smartlook/reviews#reviews)

Pricing

**LiveSession**
Free Trial

**Free** 1000 sessions · Free

**Smartlook**
Free Trial

**$0.00** · Free

**Pricing Insights**
from reviews

Time to Implement

**LiveSession**
Not enough reviews yet

**Smartlook**
1 month

Based on 285 responses

Return on Investment

**LiveSession**
Not enough reviews yet

**Smartlook**
11 months

Based on 185 responses

Perceived Cost

**LiveSession**
$$$$$

**Smartlook**
$$$$$

Average Discount

**LiveSession**
Not enough reviews yet

**Smartlook**
9%

 ![LiveSession](https://images.g2crowd.com/uploads/product/hd_favicon/10853169fed8f4fbdea93a2d84fbd74d/livesession.svg "LiveSession")

 ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")

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Pros & Cons

**LiveSession**
Not enough data

**Smartlook**
[
Analytics (2)
](https://www.g2.com/products/smartlook/reviews?filters%5Bsentiment_snippet%5D=1723348&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/smartlook/reviews?filters%5Bsentiment_snippet%5D=1722910&qs=pros-and-cons#reviews)[
Cluttered Interface (1)
](https://www.g2.com/products/smartlook/reviews?filters%5Bsentiment_snippet%5D=2254675&qs=pros-and-cons#reviews)[
Complex Features (1)
](https://www.g2.com/products/smartlook/reviews?filters%5Bsentiment_snippet%5D=1723235&qs=pros-and-cons#reviews)

Screenshots

**LiveSession**
 ![LiveSession screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/204113/cover-product-analytics-simple.png)

**Smartlook**
 ![Smartlook screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/150482/g2-banner-dashboard-1600x1000.png)

Ratings

Meets Requirements

**LiveSession**

8.8

8.820

**Smartlook**

8.9

8.9657

Ease of Use

**LiveSession**

9.2

9.219

**Smartlook**

8.9

8.9663

Ease of Setup

**LiveSession**

9.3

9.310

**Smartlook**

9.1

9.1460

Ease of Admin

**LiveSession**

9.6

9.68

**Smartlook**

9.1

9.1451

Quality of Support

**LiveSession**

9.5

9.518

**Smartlook**

8.8

8.8471

Has the product been a good partner in doing business?

**LiveSession**

8.7

8.79

**Smartlook**

9.0

9.0385

Product Direction (% positive)

**LiveSession**

8.3

8.320

**Smartlook**

9.0

9.0621

Features

Session Replay[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

8.6

18

8.5

253

User Behavior

Click Tracking

9.0

14

|

Verified

9.1(won by 0.1)

221

|

Verified

Mouse Movement 

8.9(tied score)

14

|

Verified

8.9(tied score)

205

|

Verified

Frustration Tracking

8.6(won by 0.2)

11

|

Verified

8.4

166

|

Verified

A/B Testing 

Error and Bug Tracking

8.5(won by 0.1)

9

|

Verified

8.4

127

|

Verified

Split URL Testing

Not enough data

8.0(won by default)

86

|

Verified

Data Analysis

Not enough data

8.3(won by default)

124

|

Verified

Notes

Not enough data

8.3(won by default)

104

|

Verified

Visitor Information

User Identification

8.9(won by 0.5)

16

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

167

|

Verified

Search Box

7.9

8

|

Verified

8.4(won by 0.5)

125

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Agentic AI - Session Replay

Cross-system Integration

Not enough data

Not enough data

Digital Analytics[Hide 31 FeaturesShow 31 Features](javascript:void(0);)

Not enough data

8.5

475

Metrics

Sessions - Digital Analytics

Not enough data

8.8(won by default)

157

Engagement

Not enough data

8.7(won by default)

78

Entry and Exit Pages

Not enough data

8.5(won by default)

153

Standard Event Tracking

Not enough data

8.6(won by default)

149

Custom Event Tracking

Not enough data

8.6(won by default)

130

Retention

Not enough data

8.2(won by default)

65

Return

Not enough data

8.4(won by default)

68

Conversions

Not enough data

8.6(won by default)

126

Funnels

Not enough data

8.7(won by default)

126

Reporting

Real-Time Reporting

Not enough data

8.8(won by default)

149

Trending

Not enough data

8.5(won by default)

63

Retroactive Reporting

Not enough data

8.6(won by default)

121

Segmentation

Not enough data

8.6(won by default)

117

Mobile Reporting

Not enough data

8.3(won by default)

108

Unification Across Devices

Not enough data

7.8(won by default)

18

Custom Reports and Dashboards

Not enough data

8.7(won by default)

119

Other

User Data

Not enough data

8.7(won by default)

135

Site Search Reporting

Not enough data

8.6(won by default)

109

Campaign Tracking

Not enough data

8.5(won by default)

91

E-Commerce

Not enough data

8.4(won by default)

90

Administration Alerts

Not enough data

8.3(won by default)

91

Load Time Monitoring

Not enough data

Feature Not Available

Promotional Messages

Not enough data

Feature Not Available

Agentic AI - Digital Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Administration

API / Integrations

Not enough data

8.4(won by default)

208

QA Testing

Not enough data

8.6(won by default)

100

Performance and Reliability

Not enough data

8.8(won by default)

316

User, Role, and Access Management

Not enough data

Feature Not Available

Mobile App Analytics[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

8.5

90

User Identification

User Segmentation

Not enough data

8.4(won by default)

59

Geolocation

Not enough data

8.7(won by default)

64

Demographics

Not enough data

Feature Not Available

Predictive Analytics

Not enough data

Not enough data

Tracking & Reporting

Custom Event Tracking

Not enough data

8.3(won by default)

64

Real-Time Insights

Not enough data

8.6(won by default)

69

Attribution

Not enough data

8.5(won by default)

60

Activity Dashboard

Not enough data

8.6(won by default)

77

User Path Tracking

Not enough data

8.9(won by default)

72

User Activity History

Not enough data

8.7(won by default)

74

Multi-Channel Attribution

Not enough data

Not enough data

In-App Events Tracking

Not enough data

Not enough data

Metrics

Engagement

Not enough data

8.8(won by default)

34

Exit Tracking

Not enough data

8.5(won by default)

33

Retention

Not enough data

8.1(won by default)

29

Return

Not enough data

8.0(won by default)

29

Conversions

Not enough data

8.5(won by default)

28

Engagement Tracking

Not enough data

Not enough data

Uninstall Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Revenue Tracking

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Push Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

For Marketers

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Product Analytics[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

Not enough data

8.6

137

Product Analytics

User-Level Analytics

Not enough data

8.7(won by default)

109

Segmentation

Not enough data

8.5(won by default)

91

Funnels

Not enough data

8.7(won by default)

97

Alerts

Not enough data

8.4(won by default)

72

Multi-Product Analytics

Not enough data

8.1(won by default)

44

Integrations

Not enough data

8.9(won by default)

83

Account-Level Analytics

Not enough data

Feature Not Available

User Scoring

Not enough data

Feature Not Available

Usage Tracking/Analytics

Not enough data

Not enough data

Agentic AI - Product Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Behavioral Analytics - Product Analytics

Multi-Product Analytics

Not enough data

Not enough data

User level Analytics

Not enough data

Not enough data

Account level Analytics

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Funnels

Not enough data

Not enough data

Platform Infrastructure - Product Analytics

Cross System integrations

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

AI driven optimization - Product Analytics

User scoring

Not enough data

Not enough data

Adaptive learning

Not enough data

Not enough data

Automated insights

Not enough data

Not enough data

Autonomous task execution

Not enough data

Not enough data

Additional Functionality

Conversion Tracking

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Heatmap Tools[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

8.7

355

Agentic AI - Heatmap Tools

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Analysis

Conversion Opportunities

Feature Not Available

8.6(won by default)

252

Side-By-Side Analysis

Not enough data

8.5(won by default)

229

Mobile Device Analysis

Not enough data

8.4(won by default)

220

Data Quantification

Feature Not Available

8.5(won by default)

207

Webpage Element Analysis

Not enough data

8.7(won by default)

140

Funnel Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Reporting

Heat Maps

Not enough data

8.7(won by default)

279

Session Replays

Not enough data

9.1(won by default)

312

Monitoring

Not enough data

9.0(won by default)

275

Data Segmentation

Not enough data

8.4(won by default)

223

Real-Time Data

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Scroll Maps

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Floor Plans & Maps

Not enough data

Not enough data

Hover Maps

Not enough data

Not enough data

Additional Functionality

Web Traffic Reporting

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Image Overlay

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Embeddable Widget

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Hierarchical Mapping

Not enough data

Not enough data

Radial Mapping

Not enough data

Not enough data

For Science

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Form Analytics

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Element Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Territorial Mapping

Not enough data

Not enough data

Embeddable

Not enough data

Not enough data

Mobile Analytics[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

8.4

39

Metrics

Engagement

Not enough data

8.8(won by default)

34

Exit Tracking

Not enough data

8.5(won by default)

33

Retention

Not enough data

8.1(won by default)

29

Return

Not enough data

8.0(won by default)

29

Conversions

Not enough data

8.5(won by default)

28

Engagement Tracking

Not enough data

Not enough data

Uninstall Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Revenue Tracking

Not enough data

Not enough data

Mobile App Optimization[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

9.0

61

Variation Testing

A/B Testing

Not enough data

Feature Not Available

WYSIWYG Editor

Not enough data

Feature Not Available

Conversion Goal

Not enough data

Feature Not Available

Percentage of Traffic

Not enough data

Feature Not Available

Confidence Level

Not enough data

Feature Not Available

Multivariant Testing

Not enough data

Feature Not Available

Reporting

Segmentation

Not enough data

9.0(won by default)

29

Reports and Dashboards

Not enough data

8.9(won by default)

33

Personalization

Standard Targeting

Not enough data

9.2(won by default)

28

Custom Targeting

Not enough data

9.0(won by default)

28

Data Segmentation

Not enough data

8.9(won by default)

30

Administration

API / Integrations

Not enough data

8.9(won by default)

41

Performance and Reliability

Not enough data

8.9(won by default)

45

QA Testing

Not enough data

Feature Not Available

User, Role, and Access Management

Not enough data

Feature Not Available

User Insights

Reviewers' Company Size

[![LiveSession](https://images.g2crowd.com/uploads/product/hd_favicon/10853169fed8f4fbdea93a2d84fbd74d/livesession.svg "LiveSession")](https://www.g2.com/products/livesession/reviews)

LiveSession

Small-Business(50 or fewer emp.)

62.5%

Mid-Market(51-1000 emp.)

37.5%

Enterprise(\> 1000 emp.)

0%

[![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")](https://www.g2.com/products/smartlook/reviews)

Smartlook

Small-Business(50 or fewer emp.)

85.4%

Mid-Market(51-1000 emp.)

12.1%

Enterprise(\> 1000 emp.)

2.5%

Small-Business

(50 or fewer emp.)

62.5%

85.4%

Mid-Market

(51-1000 emp.)

37.5%

12.1%

Enterprise

(\> 1000 emp.)

0%

2.5%

Reviewers' Industry

[![LiveSession](https://images.g2crowd.com/uploads/product/hd_favicon/10853169fed8f4fbdea93a2d84fbd74d/livesession.svg "LiveSession")](https://www.g2.com/products/livesession/reviews)
LiveSession

Computer Software

20.8%

Marketing and Advertising

16.7%

Information Technology and Services

16.7%

Financial Services

12.5%

Sports

4.2%

Other

29.2%

[![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")](https://www.g2.com/products/smartlook/reviews)
Smartlook

Computer Software

10.4%

Information Technology and Services

8.1%

Marketing and Advertising

7.9%

Retail

5.4%

Internet

4.9%

Other

63.2%

FAQs

## LiveSession vs Smartlook FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Smartlook vs LiveSession?

Smartlook and LiveSession are both highly rated session replay tools for small businesses, but Smartlook stands out for its analytics and dashboard customization, while LiveSession is noted for its ease of use and support quality.

| [Smartlook](https://www.g2.com/products/smartlook/reviews) | [LiveSession](https://www.g2.com/products/livesession/reviews) |
| --- | --- |
| 4.6/5 (874 reviews) | 4.6/5 (27 reviews) |
| Small-Business | Small-Business |
| 9.1 | 9.3 |
| 8.8 | 9.5 |
| Analytics, dashboard customization | Ease of use, support quality |

### How do the pricing models of Smartlook and LiveSession compare?

LiveSession is rated higher for value, with a stronger Price/Cost satisfaction score than Smartlook.

- **Smartlook:** Reviewers mention Smartlook as affordable and offering a useful free plan, but some cite price as a concern and have switched due to cost.
- **LiveSession:** Reviewers highlight LiveSession as cost-effective and note its value for the features provided, with positive sentiment on pricing in recent reviews.
- **Switching:** Reviewers have switched from Smartlook to other tools like MS Clarity due to pricing concerns.

### What are the best alternatives to Smartlook and LiveSession?

The top three alternatives to Smartlook and LiveSession are Fullstory, Glassbox, and Contentsquare.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Smartlook](https://www.g2.com/products/smartlook/reviews) | 4.6/5 (874 reviews) | Small-Business | Affordable, useful free plan | Analytics, dashboard customization |
| [LiveSession](https://www.g2.com/products/livesession/reviews) | 4.6/5 (27 reviews) | Small-Business | Cost-effective, positive pricing sentiment | Ease of use, support quality |
| [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1052 reviews) | Mid-Market | — | — |
| [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | — | — |
| [Contentsquare](https://www.g2.com/products/contentsquare/reviews) | 4.6/5 (640 reviews) | Enterprise | — | — |

### Which Session Replay features should I prioritize when comparing Smartlook and LiveSession?

Buyers should prioritize analytics capabilities, dashboard customization, product analytics, conversion opportunities, and data quantification when comparing Smartlook and LiveSession.

- **Analytics capabilities:** Smartlook (2 all-time mentions), LiveSession (Product Analytics feature exclusive)
- **Dashboard customization:** Smartlook (1 all-time mention), LiveSession (—)
- **Product analytics:** LiveSession offers this feature, Smartlook does not
- **Conversion opportunities:** Smartlook offers this feature, LiveSession does not
- **Data quantification:** Smartlook offers this feature, LiveSession does not

### What are the pros and cons of Smartlook vs LiveSession?

Smartlook's headline strength is analytics and dashboard customization, while LiveSession is strongest in ease of use and support quality.

- **Smartlook strengths:** Analytics (2 all-time mentions), dashboard customization (1), ease of use (2), insights (2), affordable (1), easy setup (1)
- **Smartlook trade-offs:** Cluttered interface (1), complex features (1), dashboard issues (1), data retention (1), delays (1), difficult learning (1), difficult navigation (1), display issues (1), error handling (1)
- **LiveSession strengths:** Ease of use, support quality, product analytics feature, cost-effectiveness, clean user experience (recent reviews)
- **LiveSession trade-offs:** Some features not fully developed, heatmaps could be improved (recent reviews)

### Is Smartlook or LiveSession better for small businesses?

Smartlook and LiveSession are both primarily used by small businesses, but Smartlook receives more frequent positive sentiment from small-business reviewers.

- **Smartlook:** Largest segment is Small-Business; reviewers highlight ease of setup, analytics, and affordable options for small projects.
- **LiveSession:** Largest segment is Small-Business; reviewers note ease of use and cost-effectiveness, with positive feedback on support and integration.

### Which Session Replay platform has better integrations?

Reviewers rate Smartlook and LiveSession at parity for integrations, with both products receiving positive but limited recent feedback on integration experiences.

- **Smartlook:** Reviewers mention integration with popular website builders and e-commerce platforms in recent reviews.
- **LiveSession:** Reviewers highlight easy integration and mention that requested integrations are supported by the team.

### How do Smartlook and LiveSession compare on customer support?

LiveSession is rated higher for Quality of Support, with a 0.7-point advantage over Smartlook (9.5 vs 8.8).

- **Smartlook:** Reviewers describe support as attentive and helpful, with several citing positive onboarding and troubleshooting experiences.
- **LiveSession:** Reviewers consistently praise support quality, responsiveness, and helpfulness, with multiple recent reviews highlighting fast issue resolution and proactive assistance.

### Which is easier to implement, Smartlook or LiveSession?

LiveSession scores slightly higher on Ease of Setup, with a 0.2-point advantage over Smartlook (9.3 vs 9.1).

- **Smartlook:** Reviewers describe setup as easy and straightforward, with positive feedback on onboarding and configuration for both web and mobile apps.
- **LiveSession:** Reviewers highlight fast, simple integration and quick implementation, with several noting that setup took only a few minutes.

### Which product has better Sessions?

Smartlook and LiveSession are both highly rated for Sessions, with reviewers consistently citing session recording and replay as a core strength.

- **Smartlook:** Sessions are the most frequently mentioned feature, with reviewers praising session recording, filtering, and replay capabilities.
- **LiveSession:** Reviewers highlight session recording reliability, filtering, and the ability to analyze user behavior through session replays.

Alternatives

**LiveSession Alternatives**

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

[
Fullstory
](/products/fullstory/reviews)

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

 ![LogRocket](https://images.g2crowd.com/uploads/product/hd_favicon/02a7cab8766411b9be06bbe68373a32a/logrocket.svg "LogRocket")

[
LogRocket
](/products/logrocket/reviews)

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

**Smartlook Alternatives**

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

[
Fullstory
](/products/fullstory/reviews)

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare")

[
Contentsquare
](/products/contentsquare/reviews)

 ![LogRocket](https://images.g2crowd.com/uploads/product/hd_favicon/02a7cab8766411b9be06bbe68373a32a/logrocket.svg "LogRocket")

[
LogRocket
](/products/logrocket/reviews)

## LiveSession vs Smartlook

When assessing the two solutions, reviewers found LiveSession easier to use, set up, and administer. However, reviewers preferred doing business with Smartlook overall.

- Reviewers felt that Smartlook meets the needs of their business better than LiveSession.
- When comparing quality of ongoing product support, reviewers felt that LiveSession is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over LiveSession.