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Compare Invoca and Retreaver 
Featured Products
At a Glance
Market Segments
Small-Business (38.7% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Invoca
Star Rating
(961)4.5 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaRetreaver
Star Rating
(63)4.9 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RetreaverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Invoca excels in providing detailed insights through its combination of call attribution and conversation intelligence, which helps marketing and sales teams understand customer interactions better. Users appreciate how it tracks calls from various marketing channels, allowing for optimized spending based on performance.
- Users say Retreaver stands out for its customizability and ease of use, with many finding it simple to set up and tailor to their specific needs. Reviewers highlight the platform's ability to route calls based on defined parameters, which significantly enhances campaign optimization.
- According to verified reviews, Invoca has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the feedback praising its robust call data analysis capabilities, which provide valuable insights into customer journeys.
- Reviewers mention that while Retreaver has a slightly higher star rating, its smaller number of reviews suggests that its user base may not be as extensive as Invoca's. This could mean that while the feedback is positive, it may not represent a broad spectrum of user experiences.
- Users highlight Invoca's strong support quality, with many noting the responsiveness and helpfulness of the customer service team. This support is crucial for users who rely on the platform for critical business insights and call tracking.
- G2 reviewers indicate that Retreaver's features, such as call scheduling and dynamic number insertion, are highly rated, making it a strong contender for businesses looking for specific functionalities. However, some users feel that Invoca's comprehensive reporting tools provide a more in-depth analysis of call performance.
Pricing
Entry-Level Pricing
Invoca
No pricing availableRetreaver
No pricing availableFree Trial
Invoca
Free Trial is available
Retreaver
Free Trial is available
Ratings
Meets Requirements
8.8
815
9.4
53
Ease of Use
8.4
816
9.0
57
Ease of Setup
8.0
552
9.4
43
Ease of Admin
8.3
536
9.3
34
Quality of Support
9.1
803
9.6
53
Has the product been a good partner in doing business?
9.2
540
9.9
35
Product Direction (% positive)
8.8
801
9.8
55
Features by Category
Call Analytics
9.1
93
Not enough data
8.5
78
Not enough data
8.6
89
Not enough data
8.3
75
Not enough data
Agent Performance Management
8.4
70
Not enough data
8.0
79
Not enough data
8.3
70
Not enough data
Generative AI
8.2
22
Not enough data
Agentic AI - Conversation Intelligence
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.4
11
Not enough data
Quality Assurance
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Not enough data
Engagement
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Not enough data
Performance
8.9
42
Not enough data
9.1
41
Not enough data
Generative AI
8.2
18
Not enough data
8.6
18
Not enough data
Attribution Modeling
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Not enough data
Agentic AI - Attribution
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
Marketing
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Not enough data
Reporting
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
Not enough data
Generative AI
8.5
8
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.8
302
9.5
30
9.2
328
9.7
35
8.5
200
9.5
25
Tracking
8.7
310
9.6
25
8.9
318
9.9
26
8.7
279
9.6
28
Analytics
9.0
338
9.7
32
9.2
314
9.8
33
8.6
316
9.5
33
8.6
157
9.8
20
Call Routing
8.7
253
9.7
31
8.7
195
9.9
26
8.3
163
9.9
31
Administration
8.6
138
9.8
18
9.1
164
9.8
21
9.2
190
9.8
22
Agentic AI - Inbound Call Tracking
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Not enough data
Marketing Operations
8.4
49
Not enough data
9.1
57
Not enough data
8.8
51
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Not enough data
Campaign Activity
8.8
59
Not enough data
8.7
63
Not enough data
8.4
52
Not enough data
8.7
56
Not enough data
8.8
51
Not enough data
7.9
49
Not enough data
Agentic AI - Marketing Analytics
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Not enough data
Categories
Categories
Shared Categories
Invoca and Retreaver are categorized as Inbound Call Tracking
Unique Categories
Invoca is categorized as Conversation Intelligence, Marketing Analytics, Attribution, Speech Analytics, and Contact Center Quality Assurance
Retreaver has no unique categories
Reviews
Reviewers' Company Size
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retreaver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.1%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.6%
Marketing and Advertising
55.6%
Insurance
20.6%
Internet
9.5%
Health, Wellness and Fitness
3.2%
Staffing and Recruiting
1.6%
Other
9.5%
Alternatives
Discussions
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
What is Retreaver used for?
1 Comment
Official Response from Retreaver
The platform is a cloud-based Software-as-a-Service (SaaS) call tracking and reporting system that empowers users to optimize and automate pay-per-call...Read more
Retreaver has no more discussions with answers
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