Introducing G2.ai, the future of software buying.Try now
Compare Fin by Intercom and SleekFlow 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FAQ Ally
Visit Website
At a Glance
Market Segments
Small-Business (58.7% of reviews)
Small-Business (78.5% of reviews)
Entry-Level Pricing
$0.99 1 Resolution
$0.00 Per Month
Fin by Intercom
Star Rating
(3,672)4.5 out of 5
Market Segments
Small-Business (58.7% of reviews)
Entry-Level Pricing
$0.99 1 Resolution
Free Trial is available
Browse all 5 pricing plansSleekFlow
Star Rating
(193)4.6 out of 5
Market Segments
Small-Business (78.5% of reviews)
Entry-Level Pricing
$0.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Fin by Intercom and SleekFlow offer strong multi-channel coverage, Fin excels in email communication with a score of 9.4 compared to SleekFlow's 7.7. Reviewers mention that the email features in Fin are more robust, allowing for better engagement and follow-up.
- Reviewers mention that Fin by Intercom shines in live chat functionality, scoring 9.5, while SleekFlow only reaches 8.0. Users say that the live chat experience in Fin is more intuitive and responsive, making it easier for businesses to connect with customers in real-time.
- Users on G2 highlight that Fin's proactive engagement features, scoring 9.0, are superior to SleekFlow's 8.5. Reviewers say that the proactive messaging capabilities in Fin help businesses reach out to customers before they even ask for help, enhancing customer satisfaction.
- G2 users report that Fin by Intercom's reporting capabilities are exceptional, with a score of 9.2, while SleekFlow lags behind at 7.9. Reviewers mention that the detailed analytics and reporting tools in Fin provide deeper insights into customer interactions and business performance.
- Users say that Fin's customization options, scoring 8.8, allow for a more tailored experience compared to SleekFlow's 8.6. Reviewers mention that the ability to customize workflows and user interfaces in Fin makes it a more flexible solution for diverse business needs.
- Reviewers mention that both products have similar quality of support scores at 8.6, but users report that Fin's support team is more responsive and helpful, making it easier to resolve issues quickly and efficiently.
Pricing
Entry-Level Pricing
Fin by Intercom
Fin with your current helpdesk
$0.99
1 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
SleekFlow
Free
$0.00
Per Month
For individuals to discover the power of AI in transforming customer engagement
- 50 monthly active contacts
- Includes 3 user accounts
- Test all core features without affecting your live business using the testing channel
Free Trial
Fin by Intercom
Free Trial is available
SleekFlow
Free Trial is available
Ratings
Meets Requirements
8.8
2,809
8.6
154
Ease of Use
8.9
2,839
8.6
157
Ease of Setup
8.4
1,451
8.3
138
Ease of Admin
8.6
1,302
8.3
107
Quality of Support
8.6
2,705
8.6
155
Has the product been a good partner in doing business?
8.8
1,299
8.8
106
Product Direction (% positive)
8.8
2,660
9.1
153
Features by Category
Ticket and Case Management
8.6
1098
|
Verified
Not enough data
8.8
1116
|
Verified
Not enough data
8.7
1093
|
Verified
Not enough data
8.6
1141
|
Verified
Not enough data
8.3
678
|
Verified
Not enough data
8.8
1134
|
Verified
Not enough data
8.8
1058
|
Verified
Not enough data
8.6
959
|
Verified
Not enough data
Generative AI
8.3
245
Not enough data
8.2
246
Not enough data
Agentic AI - Help Desk
7.8
58
Not enough data
8.3
59
Not enough data
7.9
59
Not enough data
Communication Channels
8.8
889
|
Verified
Not enough data
8.8
1088
|
Verified
Not enough data
9.4
1262
|
Verified
Not enough data
8.3
810
Not enough data
7.6
520
Not enough data
Platform
8.1
718
|
Verified
Not enough data
8.2
1265
|
Verified
Feature Not Available
8.7
821
|
Verified
Not enough data
8.6
786
|
Verified
Not enough data
8.1
1013
|
Verified
Not enough data
8.2
1015
|
Verified
Not enough data
Messenger
8.8
383
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
9.3
478
|
Verified
Not enough data
8.5
327
|
Verified
Not enough data
Channels
8.0
293
|
Verified
Not enough data
9.0
438
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
7.3
121
Not enough data
8.1
229
|
Verified
Not enough data
Customers
8.8
428
|
Verified
Not enough data
8.6
432
|
Verified
Not enough data
8.2
436
|
Verified
Not enough data
8.3
387
|
Verified
Not enough data
8.2
379
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
8.6
140
Not enough data
8.4
157
Not enough data
User Support
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Not enough data
Walkthrough Type
8.9
136
Not enough data
9.0
146
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
8.7
226
8.7
69
8.3
218
8.3
62
Feature Not Available
Feature Not Available
Design
Feature Not Available
8.2
65
Feature Not Available
8.0
64
8.7
230
8.6
67
8.7
222
8.5
62
8.6
215
8.5
60
Generative AI
Feature Not Available
7.7
25
8.2
84
7.7
25
Functionality
Not enough data
Feature Not Available
Not enough data
7.9
70
Not enough data
8.0
70
Support
Not enough data
8.1
71
Not enough data
7.8
72
Not enough data
8.5
77
Responses
9.1
84
Not enough data
9.0
86
Not enough data
9.0
83
Not enough data
Automation - AI Agents
7.7
61
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
8.7
63
Not enough data
Platform
9.1
81
Not enough data
8.8
82
Not enough data
9.1
83
Not enough data
Autonomy - AI Agents
8.4
64
Not enough data
8.6
64
Not enough data
8.4
63
Not enough data
8.7
66
Not enough data
Generative AI
Feature Not Available
Not enough data
8.8
50
Not enough data
Responses
8.8
596
8.6
45
8.8
586
8.6
44
9.0
586
8.7
45
8.8
556
8.6
43
8.6
478
8.7
42
Platform
9.5
611
8.6
43
8.9
581
8.4
44
8.8
577
8.3
43
8.7
561
8.1
44
8.2
419
7.7
42
8.9
528
8.2
44
8.8
582
8.4
44
Generative AI
Feature Not Available
8.0
17
8.4
140
7.9
17
Conversational Platform
8.7
1056
8.3
48
8.7
836
8.7
46
8.8
856
8.3
45
9.0
777
8.6
47
Support Automation
8.7
858
8.5
46
8.7
900
8.4
42
8.5
517
8.1
44
8.8
807
8.2
46
Generative AI
Feature Not Available
8.3
21
8.4
154
8.5
21
Customer Support
8.6
197
Not enough data
7.4
183
Not enough data
9.0
203
Not enough data
Automation
8.4
202
Not enough data
8.3
204
Not enough data
8.5
195
Not enough data
Artificial Intelligence
8.5
196
Not enough data
8.6
191
Not enough data
8.5
197
Not enough data
Generative AI
8.3
294
7.8
15
8.3
292
7.8
15
Feature Not Available
7.1
15
Communication
9.2
1439
|
Verified
8.3
42
8.9
1447
|
Verified
8.3
44
8.7
1189
|
Verified
7.0
34
9.1
1354
|
Verified
8.7
42
8.2
593
Feature Not Available
Internal Use
8.2
1265
|
Verified
Feature Not Available
8.8
1092
|
Verified
8.2
44
8.2
1041
|
Verified
8.4
40
8.7
1245
|
Verified
8.1
39
8.9
1317
|
Verified
8.7
43
8.6
1285
|
Verified
8.5
42
Generative AI
8.2
94
Not enough data
Self-Service Experience
8.9
651
Not enough data
8.9
650
Not enough data
Feature Not Available
Not enough data
8.2
489
Not enough data
8.4
534
Not enough data
Self-Service Platform
8.7
529
Not enough data
8.7
533
Not enough data
8.4
472
Not enough data
8.6
518
Not enough data
Agentic AI - Customer Self-Service
7.3
45
Not enough data
7.7
44
Not enough data
7.3
45
Not enough data
7.8
46
Not enough data
8.0
49
Not enough data
7.4
46
Not enough data
7.4
45
Not enough data
Generative AI
Feature Not Available
7.9(won by default)
11
Feature Not Available
8.0(won by default)
11
Process
9.3(won by 1.1)
88
8.2
27
9.0(won by 1.2)
85
7.8
26
9.6(won by 1.4)
88
8.2
25
Channels
9.4(won by 1.7)
88
7.7
22
8.7(tied score)
87
8.7(tied score)
28
9.5(won by 1.5)
90
8.0
27
8.3(won by 1.1)
80
7.2
25
8.8(won by 0.2)
82
8.6
26
Insight
9.1(won by 1.0)
85
8.1
24
9.1(won by 1.2)
86
7.9
26
8.8(won by 0.8)
82
8.0
26
9.3(won by 1.0)
82
8.3
24
Generative AI
Feature Not Available
Not enough data
7.2
16
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
8.6
35
Not enough data
9.1
35
Not enough data
9.0
34
Not enough data
8.7
35
Not enough data
8.9
35
Not enough data
9.0
35
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.6
35
Not enough data
8.4
35
Not enough data
8.3
33
Not enough data
8.0
34
Customer Query Resolution - AI Customer Support Agents
7.6
162
Not enough data
7.9
161
Not enough data
7.7
162
Not enough data
8.5
160
Not enough data
8.0
156
Not enough data
Customer Interaction Automation - AI Customer Support Agents
7.4
155
Not enough data
7.9
156
Not enough data
7.9
156
Not enough data
8.3
153
Not enough data
Automation
8.1
156
Not enough data
7.9
155
Not enough data
7.2
152
Not enough data
Autonomy
7.5
158
Not enough data
7.7
158
Not enough data
7.2
154
Not enough data
7.6
156
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fin by Intercom and SleekFlow are categorized as Conversational Support, Customer Communications Management, Chatbots, Social Customer Service, and Live Chat
Unique Categories
SleekFlow is categorized as Communication Platform as a Service (CPaaS) and WhatsApp Marketing
Reviews
Reviewers' Company Size
Fin by Intercom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SleekFlow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Information Technology and Services
13.1%
Financial Services
7.2%
Internet
5.0%
Marketing and Advertising
4.6%
Other
43.4%
Retail
10.2%
Health, Wellness and Fitness
6.8%
Real Estate
6.2%
Education Management
6.2%
Financial Services
5.6%
Other
65.0%
Alternatives
Discussions
What is Intercom used for?
3 Comments
JT
for sending emails to our correspondents and monitoring our callsRead more
While interaction can be audio visual emojies be developed
2 Comments
SG
I do not think they have developed Intercom that far yet, though it would be great.Read more
¿What is the best economic model in order to use Intercom?
2 Comments
AB
Plus is $39/seat (User) per month.
Its enough to get startedRead more
SleekFlow has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
