G2 reviewers report that Instantly excels in user satisfaction, boasting a significantly higher overall score compared to Mailforge. Users appreciate the platform's intuitive dashboard and features like the supersearch function, which allows for targeted filtering based on job titles and locations.
Users say that Instantly's customer support is exceptional, with many highlighting the quick and effective responses to queries. In contrast, while Mailforge also receives praise for its support, users note that Instantly's assistance is more consistently reliable.
Reviewers mention that Instantly offers a more comprehensive feature set for managing email campaigns, including the ability to add unlimited domains and warm them up effectively. This flexibility is particularly beneficial for users sending cold emails, a feature that Mailforge does not emphasize as strongly.
According to verified reviews, both platforms are noted for their ease of setup, but Instantly edges out with a slightly more favorable user experience. Users of Mailforge appreciate its straightforward mailbox domain setup, but some find Instantly's onboarding process to be more seamless and user-friendly.
G2 reviewers highlight that Instantly's capabilities in automated email responses and A/B testing are superior, with users reporting higher satisfaction in these areas. Mailforge, while functional, does not match the level of automation and testing features that Instantly provides.
Users express that while Mailforge is a solid option for small businesses, Instantly's broader range of integrations and advanced features make it a more robust choice for those looking to scale their email marketing efforts effectively.
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