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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (60.7% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Contact Us Per Year
LogRocket
Star Rating
(2,237)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansLuciq
Star Rating
(236)4.4 out of 5
Market Segments
Small-Business (60.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in bug reporting, with features like User Reports & Feedback scoring 8.5, while LogRocket's similar feature scored lower at 8.0. Reviewers mention that Instabug's interface for collecting user feedback is intuitive and effective.
- Reviewers mention that LogRocket shines in session replays, achieving a high score of 9.4, which users say provides valuable insights into user behavior. In contrast, Instabug's session replay capabilities are less emphasized, leading to a lower perceived value in this area.
- G2 users highlight that LogRocket offers superior performance monitoring, with a score of 8.7 compared to Instabug's 8.3. Users report that LogRocket's Performance Analysis tools are robust, allowing for detailed insights into application performance.
- Users on G2 report that Instabug's crash monitoring features, particularly Constant Monitoring and Timely Alerts, are highly effective, both scoring 8.8. Reviewers mention that this proactive approach helps teams address issues before they escalate.
- Reviewers say that LogRocket's user behavior tracking features, such as Click Tracking and Mouse Movement, are particularly strong, with scores of 8.9 and 8.8 respectively. Users report that these features provide a comprehensive view of user interactions, which is crucial for optimizing user experience.
- Users report that Instabug's ease of setup is commendable, scoring 8.6, while LogRocket outperforms with a score of 9.1. Reviewers mention that LogRocket's setup process is streamlined, making it easier for teams to get started quickly.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
LogRocket
Free Trial is available
Luciq
Free Trial is available
Ratings
Meets Requirements
8.9
1,967
8.7
203
Ease of Use
8.7
2,003
8.7
206
Ease of Setup
9.0
1,055
8.6
112
Ease of Admin
9.1
661
8.2
113
Quality of Support
8.9
1,262
8.8
185
Has the product been a good partner in doing business?
9.1
582
8.7
108
Product Direction (% positive)
8.9
1,925
8.1
198
Features by Category
Metrics
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Not enough data
Reporting
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Not enough data
Other
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Not enough data
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
Not enough data
User Behavior
8.9
1218
|
Verified
Not enough data
8.7
1198
|
Verified
Not enough data
7.9
1092
|
Verified
Not enough data
A/B Testing
8.4
1139
|
Verified
Not enough data
7.1
852
Feature Not Available
7.8
968
Not enough data
7.1
860
|
Verified
Not enough data
Visitor Information
8.7
1236
|
Verified
Not enough data
8.3
1196
Not enough data
Agentic AI - Session Replay
7.1
146
Not enough data
Product Analytics
7.7
366
Not enough data
8.3
405
Not enough data
7.5
370
Not enough data
7.5
361
Not enough data
7.2
359
Not enough data
7.3
337
Not enough data
Feature Not Available
Not enough data
7.5
351
Not enough data
Agentic AI - Product Analytics
6.2
39
Not enough data
5.9
38
Not enough data
6.3
38
Not enough data
6.1
39
Not enough data
Bug Reporting
8.0
775
8.6
43
7.8
729
8.7
42
7.6
723
8.1
39
Bug Monitoring
8.4
842
7.9
33
8.5
873
8.6
40
7.8
840
8.3
36
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Monitoring
8.3
380
8.6
11
8.5
393
8.5
12
8.6
396
8.5
11
7.4
333
6.9
7
8.0
337
6.9
6
Response
8.6
416
8.7
10
8.2
369
8.8
8
8.1
371
7.9
7
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
6.9
12
Not enough data
Performance
8.7
389
8.1
6
8.2
358
6.7
5
Functionality
7.9
329
Feature Not Available
Feature Not Available
4.7
5
Feature Not Available
Feature Not Available
7.7
320
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Agentic AI - Heatmap Tools
6.7
16
Not enough data
7.3
16
Not enough data
6.9
15
Not enough data
6.8
15
Not enough data
7.4
14
Not enough data
7.1
15
Not enough data
Analysis
7.8
190
Not enough data
8.0
190
Not enough data
7.8
185
Not enough data
7.9
188
Not enough data
8.2
197
Not enough data
Reporting
8.5
212
Not enough data
9.4
220
Not enough data
8.8
204
Not enough data
8.0
194
Not enough data
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
150
Not enough data
8.3
156
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
122
Not enough data
Administration
8.6
129
Not enough data
8.6
126
Not enough data
8.8
137
Not enough data
8.7
132
Not enough data
Categories
Categories
Shared Categories
LogRocket and Luciq are categorized as Session Replay, Application Performance Monitoring (APM), and Bug Tracking
Unique Categories
LogRocket is categorized as Product Analytics, Digital Analytics, Mobile App Optimization, and Heatmap Tools
Luciq is categorized as Enterprise Feedback Management, Mobile App Debugging, and Mobile Crash Reporting
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.0%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.4%
Computer Software
23.6%
Information Technology and Services
8.3%
Financial Services
6.6%
Internet
4.4%
Consumer Services
3.5%
Other
53.7%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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