Compare IFS Cloud and Service Fusion 
At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Small-Business (83.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $208.00
IFS Cloud
Star Rating
(272)4.0 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IFS CloudService Fusion
Star Rating
(119)4.1 out of 5
Market Segments
Small-Business (83.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansIFS Cloud vs Service Fusion
When assessing the two solutions, reviewers found Service Fusion easier to use, set up, and administer. Reviewers also preferred doing business with Service Fusion overall.
- IFS Cloud and Service Fusion both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Service Fusion is the preferred option.
- When assessing product direction, IFS Cloud and Service Fusion received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
IFS Cloud
No pricing availableService Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
Free Trial
IFS Cloud
No trial information availableService Fusion
No trial information availableRatings
Meets Requirements
8.2
223
8.2
109
Ease of Use
7.6
224
8.5
109
Ease of Setup
6.6
157
7.9
78
Ease of Admin
7.4
151
8.2
76
Quality of Support
6.4
217
8.4
108
Has the product been a good partner in doing business?
7.2
151
8.5
76
Product Direction (% positive)
8.1
217
8.1
110
Features by Category
Accounting
8.4
30
Not enough data
8.0
25
Not enough data
7.9
25
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
8.2
25
Not enough data
7.9
28
Not enough data
8.1
24
Not enough data
8.0
23
Not enough data
7.9
25
Not enough data
Inventory & Warehouse
8.9
30
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
8.3
29
Not enough data
8.1
26
Not enough data
7.8
22
Not enough data
8.5
24
Not enough data
8.1
15
Not enough data
Purchasing
8.2
31
Not enough data
8.8
30
Not enough data
7.9
25
Not enough data
8.4
30
Not enough data
Sales & Marketing
8.5
26
Not enough data
8.3
20
Not enough data
8.6
28
Not enough data
7.8
27
Not enough data
8.3
24
Not enough data
7.7
23
Not enough data
Manufacturing
8.2
28
Not enough data
7.5
23
Not enough data
7.7
22
Not enough data
8.1
27
Not enough data
8.3
26
Not enough data
8.3
27
Not enough data
7.7
20
Not enough data
8.4
21
Not enough data
Quality Management
8.0
23
Not enough data
7.7
24
Not enough data
7.0
20
Not enough data
7.4
23
Not enough data
7.6
19
Not enough data
7.6
21
Not enough data
8.0
21
Not enough data
Distribution
8.4
27
Not enough data
8.5
22
Not enough data
7.6
25
Not enough data
8.6
26
Not enough data
8.3
24
Not enough data
HR
8.3
12
Not enough data
7.6
19
Not enough data
7.4
23
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Process ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
9.8
8
Not enough data
7.2
6
Not enough data
8.6
6
Not enough data
8.1
9
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
9.3
5
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
7.6
7
Not enough data
Inventory & Warehouse
8.3
12
Not enough data
8.6
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
Purchasing
8.0
9
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Sales & Marketing
8.3
11
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
Discrete Manufacturing
8.0
9
Not enough data
7.2
6
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Process Manufacturing
7.2
6
Not enough data
7.1
8
Not enough data
7.2
6
Not enough data
ETO Manufacturing
7.7
8
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Quality Management
8.3
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
Distribution
8.3
9
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mixed Mode ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Administration
Not enough data
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Payment Options
Not enough data
Feature Not Available
Not enough data
8.4
25
Security
Not enough data
8.1
24
Platform
Not enough data
7.1
26
Not enough data
Feature Not Available
Accounting
8.3
23
Not enough data
6.9
16
Not enough data
6.8
16
Not enough data
7.8
22
Not enough data
7.5
19
Not enough data
7.2
21
Not enough data
7.6
18
Not enough data
7.6
20
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
Inventory & Warehouse
8.0
22
Not enough data
7.6
21
Not enough data
7.7
21
Not enough data
7.4
18
Not enough data
6.8
18
Not enough data
Purchasing
7.6
19
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
8.1
20
Not enough data
Sales & Marketing
7.6
19
Not enough data
7.4
14
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.8
19
Not enough data
7.4
17
Not enough data
Manufacturing
8.0
20
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
7.2
15
Not enough data
7.6
18
Not enough data
Quality Management
7.5
16
Not enough data
7.4
16
Not enough data
6.4
15
Not enough data
7.5
16
Not enough data
Distribution
8.1
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
HR
6.3
10
Not enough data
7.4
12
Not enough data
7.3
11
Not enough data
Generative AI
4.3
5
Not enough data
4.7
5
Not enough data
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory & Warehouse
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Manufacturing
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ETO ERP
Not enough data
Not enough data
Accounting
6.9
47
Not enough data
6.8
47
Not enough data
6.9
52
Not enough data
7.2
59
Not enough data
6.5
35
Not enough data
7.6
65
Not enough data
7.5
67
Not enough data
7.6
60
Not enough data
7.3
52
Not enough data
7.1
52
Not enough data
7.5
73
Not enough data
7.0
49
Not enough data
7.5
53
Not enough data
7.1
45
Not enough data
7.7
49
Not enough data
7.7
56
Not enough data
7.5
52
Not enough data
7.4
63
Not enough data
Back Office
7.4
54
Not enough data
7.7
47
Not enough data
6.9
26
Not enough data
7.2
44
Not enough data
7.6
53
Not enough data
7.3
30
Not enough data
6.4
25
Not enough data
8.3
73
Not enough data
8.2
66
Not enough data
7.0
36
Not enough data
7.3
45
Not enough data
7.5
40
Not enough data
7.6
44
Not enough data
7.1
29
Not enough data
Front Office
6.8
31
Not enough data
6.0
24
Not enough data
7.2
39
Not enough data
7.6
36
Not enough data
6.8
29
Not enough data
6.8
20
Not enough data
6.7
22
Not enough data
7.4
48
Not enough data
7.4
42
Not enough data
6.6
29
Not enough data
7.2
50
Not enough data
7.0
41
Not enough data
6.4
20
Not enough data
6.3
21
Not enough data
6.7
22
Not enough data
6.8
31
Not enough data
Integration
6.7
33
Not enough data
7.2
62
Not enough data
7.3
59
Not enough data
Logistics
7.7
62
Not enough data
7.2
51
Not enough data
7.3
52
Not enough data
7.4
67
Not enough data
7.5
66
Not enough data
8.0
65
Not enough data
7.5
58
Not enough data
7.2
56
Not enough data
7.8
64
Not enough data
7.8
59
Not enough data
Platform
7.6
66
Not enough data
7.0
47
Not enough data
7.2
55
Not enough data
7.5
61
Not enough data
7.4
70
Not enough data
7.1
56
Not enough data
Production
7.7
61
Not enough data
6.5
41
Not enough data
7.1
48
Not enough data
6.9
47
Not enough data
7.2
44
Not enough data
6.7
36
Not enough data
7.6
58
Not enough data
7.3
51
Not enough data
7.1
38
Not enough data
7.6
54
Not enough data
6.9
35
Not enough data
7.4
48
Not enough data
Reporting & Analytics
7.3
62
Not enough data
7.5
66
Not enough data
7.3
57
Not enough data
Generative AI
5.9
9
Not enough data
6.2
11
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Asset Definition
8.1
13
Not enough data
7.6
12
Not enough data
7.8
13
Not enough data
7.8
12
Not enough data
Asset Tracking
6.5
13
Not enough data
8.1
13
Not enough data
7.9
14
Not enough data
Inventory
7.8
13
Not enough data
6.7
12
Not enough data
7.1
13
Not enough data
Depreciation
7.4
12
Not enough data
7.8
12
Not enough data
7.2
12
Not enough data
6.5
13
Not enough data
Maintenance
7.8
12
Not enough data
7.5
12
Not enough data
7.5
10
Not enough data
7.7
11
Not enough data
7.8
10
Not enough data
7.9
12
Not enough data
Field Service
8.1
12
Not enough data
8.3
9
Not enough data
7.5
8
Not enough data
Monitoring
7.4
12
Not enough data
8.3
11
Not enough data
7.3
11
Not enough data
Contract & Warranty
7.7
11
Not enough data
7.4
9
Not enough data
6.8
10
Not enough data
Analytics
8.3
15
Not enough data
8.1
15
Not enough data
7.8
12
Not enough data
Integration
9.1
13
Not enough data
6.3
8
Not enough data
8.3
14
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
Logistics and Operations
6.9
7
Not enough data
6.9
6
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.4
9
Not enough data
6.1
9
Not enough data
8.3
7
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
Nonconformance
7.0
18
Not enough data
6.9
18
Not enough data
7.5
16
Not enough data
Quality system
7.6
20
Not enough data
7.3
17
Not enough data
7.3
19
Not enough data
Risk Management
6.3
15
Not enough data
6.3
13
Not enough data
6.7
18
Not enough data
Inspection Management
6.3
17
Not enough data
7.1
18
Not enough data
7.0
17
Not enough data
Compliance
7.0
15
Not enough data
6.8
13
Not enough data
6.8
14
Not enough data
Platform
6.5
21
Not enough data
7.4
23
Not enough data
6.3
15
Not enough data
6.8
23
Not enough data
Services
7.3
22
Not enough data
6.4
24
Not enough data
6.4
23
Not enough data
6.1
20
Not enough data
Generative AI
Not enough data
7.9
20
Not enough data
7.3
20
Before the Job
7.5
31
8.3
78
8.1
36
8.9
80
8.2
32
8.3
78
8.0
33
8.4
80
On the Job
7.9
39
8.1
78
7.8
38
8.0
79
7.7
31
7.4
59
7.4
32
8.1
73
7.3
11
Feature Not Available
After the Job
7.8
44
7.6
75
7.4
38
7.3
71
7.8
32
8.5
78
7.8
25
7.5
63
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Citizen Services - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Audit - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IFS Cloud and Service Fusion are categorized as Field Service Management
Unique Categories
IFS Cloud is categorized as ERP Systems, Enterprise Asset Management (EAM), Aviation MRO, Mixed Mode ERP, Discrete ERP, Construction ERP, Process ERP, ETO ERP, Government ERP, and Quality Management (QMS)
Service Fusion is categorized as Payment Processing and HVAC
Reviews
Reviewers' Company Size
IFS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
8.6%
Oil & Energy
8.3%
Information Technology and Services
7.1%
Manufacturing
5.3%
Construction
4.5%
Other
66.2%
Construction
30.4%
Consumer Services
9.6%
Electrical/Electronic Manufacturing
9.6%
Facilities Services
7.0%
Information Technology and Services
4.3%
Other
39.1%
Alternatives
Discussions
What is IFS FSM?
2 Comments
SN
It’s IFS’s Field Service Module. This is a module developed by IFS to support field agents wherein they can key in requirements/service reports from remote...Read more
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
SK
The support team has tried 3 different ways. It is an extremely frustrating and time consuming situation every month when sending statements out from...Read more
How do I set params on time tracking to round up or down to the nearest half hour?
1 Comment
LM
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manuallyRead more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
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