Compare Hyland OnBase and OpenText Content Management 
At a Glance
Market Segments
Enterprise (52.1% of reviews)
Enterprise (35.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Hyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseOpenText Content Management
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OpenText Content Management. Users appreciate its ability to organize documents effectively, ensuring easy access and accountability.
- Users say that Hyland OnBase offers a more intuitive and flexible experience, integrating seamlessly with tools like Outlook and various ERPs. This flexibility is highlighted by its no-code configuration options, which streamline workflows and reduce manual steps.
- According to verified reviews, Hyland OnBase stands out for its robust automation capabilities, with users praising features like secure e-signing that eliminate the need for printing and scanning. This functionality contributes to a more efficient document management process.
- Reviewers mention that while OpenText Content Management has its strengths, such as a user-friendly interface and solid integration capabilities, it falls short in overall satisfaction compared to Hyland OnBase. Users have noted that it can be less effective in meeting specific workflow needs.
- G2 reviewers highlight that Hyland OnBase's performance and reliability are superior, with users reporting high scores in areas like process automation and records management. This reliability is crucial for organizations looking to maintain compliance and streamline operations.
- Users express that OpenText Content Management, while functional, has received fewer recent reviews, indicating potential stagnation in user engagement. In contrast, Hyland OnBase has garnered a steady stream of positive feedback, reflecting its ongoing relevance and user satisfaction.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableOpenText Content Management
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Free Trial
Hyland OnBase
Free Trial is available
OpenText Content Management
No trial information availableRatings
Meets Requirements
8.8
167
8.2
57
Ease of Use
8.3
289
8.0
57
Ease of Setup
7.6
201
7.0
28
Ease of Admin
8.1
91
7.5
28
Quality of Support
8.3
149
7.9
55
Has the product been a good partner in doing business?
8.9
89
7.3
27
Product Direction (% positive)
8.0
161
7.5
57
Features by Category
File Management
Not enough data
8.0
14
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.9
11
Not enough data
8.3
13
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.9
13
Not enough data
8.2
12
Not enough data
8.0
11
Not enough data
7.4
13
Administration
Not enough data
8.3
10
Not enough data
7.9
13
Not enough data
8.2
10
Not enough data
7.5
10
Not enough data
7.6
12
Not enough data
8.2
10
Platform
Not enough data
8.2
14
Not enough data
8.1
13
Not enough data
8.8
11
Not enough data
8.2
14
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
90
8.4
43
8.9
74
8.3
40
8.5
69
8.4
35
8.8
68
8.5
41
8.3
73
8.1
38
8.4
67
8.0
41
8.5
71
7.8
37
8.0
62
7.9
38
8.2
58
8.1
37
8.6
93
7.7
41
8.3
74
8.0
41
7.0
41
7.4
28
Workflow
9.2
85
7.9
38
8.7
74
7.7
37
8.6
68
7.9
37
9.0
81
8.5
41
8.7
58
8.2
33
Platform
8.5
42
8.3
33
8.7
87
7.9
43
8.5
73
8.2
41
8.7
76
8.1
37
8.5
64
8.1
36
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and OpenText Content Management are categorized as Enterprise Content Management (ECM) and Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, and No-Code Development Platforms
OpenText Content Management is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.4%
Information Technology and Services
12.3%
Computer Software
7.7%
Oil & Energy
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Discussions
What is OnBase Document Management?
2 Comments
Official Response from Hyland OnBase
Hello,
Thank you for your question. OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,...Read more
What is OnBase used for?
1 Comment
Official Response from Hyland OnBase
OnBase empowers your organization to become more agile, efficient and effective. OnBase helps deliverer better customer and employee experiences through...Read more
Is OnBase a database?
1 Comment
Official Response from Hyland OnBase
Hello. Thank you for your question. OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of...Read more
OpenText Content Management has no discussions with answers
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