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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Enterprise (35.4% of reviews)
Entry-Level Pricing
No pricing available
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Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseOpenText Content Management
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization capabilities, with a score of 9.5, allowing for tailored solutions that fit specific business needs. In contrast, OpenText Extended ECM, while still strong, has a lower customization score of 8.4, which may limit flexibility for some users.
- Reviewers mention that OnBase's document management features, particularly its versioning and metadata capabilities, are highly rated at 8.8 and 8.8 respectively. OpenText Extended ECM, while competitive, scores slightly lower at 8.5 for versioning and 8.3 for metadata, indicating a potential gap in advanced document handling.
- G2 users highlight OnBase's superior file management, particularly in search functionality, which scored 8.6 compared to OpenText Extended ECM's 7.7. This suggests that users may find it easier to locate documents and files within OnBase's system.
- Users on G2 report that OnBase's ease of use is rated at 8.3, making it more user-friendly than OpenText Extended ECM, which has a score of 8.0. This could be a significant factor for organizations prioritizing user adoption and training time.
- Reviewers mention that OnBase's quality of support is rated at 8.3, which is higher than OpenText Extended ECM's 7.9. This indicates that users may experience better assistance and responsiveness when issues arise with OnBase.
- Users say that OnBase's mobile app functionality is rated at 8.3, providing a robust mobile experience, while OpenText Extended ECM's mobile app score is lower at 7.4. This difference may impact users who require access to documents and workflows on the go.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableOpenText Content Management
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Free Trial
Hyland OnBase
Free Trial is available
OpenText Content Management
No trial information availableRatings
Meets Requirements
8.8
166
8.2
57
Ease of Use
8.3
288
8.0
57
Ease of Setup
7.6
200
7.0
28
Ease of Admin
8.1
90
7.5
28
Quality of Support
8.3
148
7.9
55
Has the product been a good partner in doing business?
8.9
88
7.3
27
Product Direction (% positive)
8.0
160
7.5
57
Features by Category
File Management
Not enough data
8.0
14
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.9
11
Not enough data
8.3
13
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.9
13
Not enough data
8.2
12
Not enough data
8.0
11
Not enough data
7.4
13
Administration
Not enough data
8.3
10
Not enough data
7.9
13
Not enough data
8.2
10
Not enough data
7.5
10
Not enough data
7.6
12
Not enough data
8.2
10
Platform
Not enough data
8.2
14
Not enough data
8.1
13
Not enough data
8.8
11
Not enough data
8.2
14
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
8.4
43
8.8
73
8.3
40
8.5
68
8.4
35
8.8
68
8.5
41
8.2
72
8.1
38
8.4
67
8.0
41
8.4
70
7.8
37
8.0
62
7.9
38
8.2
58
8.1
37
8.6
91
7.7
41
8.3
74
8.0
41
7.0
41
7.4
28
Workflow
9.1
83
7.9
38
8.7
74
7.7
37
8.6
68
7.9
37
9.0
79
8.5
41
8.7
58
8.2
33
Platform
8.5
42
8.3
33
8.6
86
7.9
43
8.5
72
8.2
41
8.7
74
8.1
37
8.5
64
8.1
36
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and OpenText Content Management are categorized as Enterprise Content Management (ECM) and Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, and No-Code Development Platforms
OpenText Content Management is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Information Technology and Services
12.3%
Oil & Energy
7.7%
Computer Software
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
OpenText Content Management has no discussions with answers
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