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Compare Hotjar and TWIPLA 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free 400 visits Per Month
Hotjar
Star Rating
(334)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansTWIPLA
Star Rating
(46)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 400 visits Per Month
Browse all 6 pricing plansHotjar vs TWIPLA
When assessing the two solutions, reviewers found TWIPLA easier to use, set up, and administer. Reviewers also preferred doing business with TWIPLA overall.
- Reviewers felt that TWIPLA meets the needs of their business better than Hotjar.
- When comparing quality of ongoing product support, reviewers felt that TWIPLA is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TWIPLA over Hotjar.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
TWIPLA
Free Plan
Free
400 visits Per Month
All Features included.
Unlimited agents.
Unlimited websites.
100% GDPR compliant.
Full Online Support.
- 25 Visitor Recordings
- 1 Heatmap
- 1 Funnel
Free Trial
Hotjar
Free Trial is available
TWIPLA
Free Trial is available
Ratings
Meets Requirements
8.7
257
8.9
32
Ease of Use
8.9
260
9.3
32
Ease of Setup
9.0
121
9.1
19
Ease of Admin
8.9
111
9.2
12
Quality of Support
8.5
176
9.1
25
Has the product been a good partner in doing business?
8.7
98
9.4
12
Product Direction (% positive)
8.1
253
8.2
32
Features by Category
Metrics
8.7
25
9.1
29
9.1
27
9.2
28
9.0
24
9.0
28
9.1
23
9.4
11
8.8
20
8.6
25
8.6
19
8.8
25
8.7
17
8.5
25
8.9
20
8.5
25
8.9
25
8.2
17
Reporting
Feature Not Available
8.8
26
8.9
19
8.5
10
Feature Not Available
8.7
10
8.1
20
8.5
24
8.5
19
8.3
25
8.2
17
8.4
24
8.8
21
8.3
8
Other
8.0
24
8.4
26
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.6
17
8.6
22
8.1
15
8.1
22
Feature Not Available
Feature Not Available
Feature Not Available
8.0
22
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
8.5
19
Feature Not Available
Feature Not Available
8.9
139
9.1
24
8.8
139
9.0
23
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
A/B Testing
9.1
36
|
Verified
Feature Not Available
8.8
36
Feature Not Available
8.8
49
|
Verified
Feature Not Available
8.8
36
|
Verified
Feature Not Available
Visitor Information
7.6
45
|
Verified
Feature Not Available
8.6
40
Feature Not Available
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
8.9
6
8.3
6
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Customization
Not enough data
Feature Not Available
8.3
5
8.9
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Insights
8.3
5
9.2
6
Feature Not Available
Feature Not Available
Not enough data
9.2
6
Not enough data
8.9
6
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
95
Not enough data
8.6
109
Not enough data
8.1
101
Not enough data
8.9
125
Not enough data
Reporting
9.3
153
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Categories
Categories
Shared Categories
Hotjar and TWIPLA are categorized as Session Replay, Heatmap Tools, Survey, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, and E-Commerce Analytics
TWIPLA has no unique categories
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TWIPLA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Marketing and Advertising
12.2%
Health, Wellness and Fitness
7.3%
Entertainment
4.9%
Computer Games
4.9%
Apparel & Fashion
4.9%
Other
65.9%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Is there a way to make the tool not count you (the owner) as a visitor?
2 Comments
AV
Yes! Go to Settings-> General-> Ignore your own visits. From there you will have the option to ignore visits form a specific browser or a specific IP.Read more
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