G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sociality.io. Users appreciate its intuitive interface, noting that scheduling posts across multiple platforms is straightforward, making it easy for newcomers to manage social media effectively.
Users say that Sociality.io shines in customer support, with many praising the responsiveness and helpfulness of the support team. One user highlighted their experience managing over 100 social media pages, emphasizing that the support team was instrumental in enhancing their marketing efforts.
Reviewers mention that Hootsuite's robust features, such as the link shortener and image library, are incredibly useful for saving time and optimizing posting schedules. This functionality is particularly beneficial for users managing multiple clients, as it streamlines the content planning process.
According to verified reviews, Sociality.io offers superior ease of use and setup, with users reporting a seamless onboarding experience. This is particularly appealing for teams looking for a quick transition to a new platform without extensive training.
G2 reviewers highlight that Hootsuite has a larger market presence and a wealth of user feedback, which contributes to its reliability. With over 6,600 reviews, users feel confident in the platform's capabilities, especially for small businesses looking to enhance their social media management.
Users report that while Sociality.io provides excellent features for competitor analysis and social listening, it lacks the extensive user base and community support that Hootsuite offers. This can make it challenging for new users to find resources and shared experiences to help them navigate the platform.
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
A brand's or competitor's one social media page and each team member calculated as 1 service. In order to find your total cost, you should sum up all your...Read more
Which plan should I choose?
1 Comment
Official Response from Sociality.io
It depends on how many users will use the platform, how many followers do your pages have, how much data do your monitoring keywords consume and for how long...Read more
Can I add/drop services during my subscription?
1 Comment
Official Response from Sociality.io
Of course. You can always change your mind at any time. Please take a look on our Terms of Service page in order to view our policy about this topic.
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