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At a Glance
Market Segments
Small-Business (59.4% of reviews)
Small-Business (63.3% of reviews)
Entry-Level Pricing
$99.00 1 user Per Month
Starting at $599.00
Hootsuite
Star Rating
(6,658)4.3 out of 5
Market Segments
Small-Business (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansMention
Star Rating
(440)4.3 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mention. Users appreciate the platform's intuitive features, such as the ability to schedule posts across multiple social media channels effortlessly, making it a favorite for those managing multiple accounts.
- According to verified reviews, Hootsuite's implementation process is praised for its ease, with many users noting how quickly they were able to learn the system and take over social media management. In contrast, Mention, while simple to use, has fewer recent reviews, which may indicate less current user engagement.
- Users say that Hootsuite's comprehensive tools, like the link shortener and image library, are incredibly useful for saving time and optimizing posting schedules. Mention, on the other hand, is recognized for its advanced query refinement tools, which help users eliminate false positives, but it may not offer the same breadth of social media management features.
- Reviewers mention that Hootsuite's support quality is solid, although it slightly lags behind Mention, which has received positive feedback for its responsive and multilingual support. This could be a deciding factor for teams that require extensive assistance in various languages.
- Users highlight that Hootsuite is particularly strong in social analytics and reporting, with features that allow for detailed insights into social media performance. Meanwhile, Mention shines in brand monitoring and alerts, providing users with timely notifications about relevant mentions across the web.
- According to recent user feedback, Hootsuite is favored for its user-friendly interface and robust scheduling capabilities, while Mention is appreciated for its collaboration features and reliability in finding specific information online. This makes Hootsuite a better fit for those focused on social media management, while Mention may appeal more to teams needing effective monitoring and collaboration tools.
Pricing
Entry-Level Pricing
Hootsuite
Standard
$99.00
1 user Per Month
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Free Trial
Hootsuite
Free Trial is available
Mention
Free Trial is available
Ratings
Meets Requirements
8.4
6,005
8.4
384
Ease of Use
8.6
6,082
8.8
388
Ease of Setup
8.7
3,872
8.8
169
Ease of Admin
8.6
2,543
8.7
166
Quality of Support
8.2
4,496
8.5
289
Has the product been a good partner in doing business?
8.6
2,315
8.5
153
Product Direction (% positive)
8.0
5,922
8.0
380
Features by Category
Social Analytics
7.5(won by default)
2144
Not enough data
7.9(won by default)
2351
Not enough data
8.6(won by default)
2477
Not enough data
7.4(won by default)
1811
Not enough data
7.4(won by default)
2035
Not enough data
7.6(won by default)
1485
Not enough data
7.4(won by default)
1446
Not enough data
Reports & Dashboards
8.1(won by default)
2385
Not enough data
8.3(won by default)
2360
Not enough data
8.4(won by default)
2323
Not enough data
7.1(won by default)
1386
Not enough data
Agentic AI - Social Media Analytics
6.7(won by default)
145
Not enough data
6.6(won by default)
144
Not enough data
6.6(won by default)
143
Not enough data
6.6(won by default)
145
Not enough data
6.7(won by default)
145
Not enough data
Content & Collaboration
9.0
2739
Feature Not Available
8.0
2569
Feature Not Available
8.0
2509
Feature Not Available
7.8
2392
Feature Not Available
8.2
2525
Feature Not Available
8.1
2514
Feature Not Available
Social Management
8.1
4459
8.4
22
8.9
4940
Feature Not Available
8.2
4467
Feature Not Available
8.4
4777
Feature Not Available
7.1
3466
Feature Not Available
8.0
2525
Feature Not Available
7.9
2142
Not enough data
Agentic AI - Social Media Management
6.8
277
Feature Not Available
7.0
275
Feature Not Available
7.1
274
Feature Not Available
7.1
274
Feature Not Available
7.1
270
Feature Not Available
6.9
270
Feature Not Available
7.1
266
Feature Not Available
Media Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Geographic Coverage
Not enough data
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Reporting
Not enough data
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
7.7
563
Not enough data
Agentic AI - Social Media Advertising
7.4
59
Not enough data
7.2
58
Not enough data
7.4
59
Not enough data
7.4
60
Not enough data
7.6
59
Not enough data
7.7
60
Not enough data
Social Functionality
8.4
667
Not enough data
Campaign Management
8.4
671
Not enough data
8.1
665
Not enough data
8.1
657
Not enough data
7.9
664
Not enough data
8.1
661
Not enough data
8.4
654
Not enough data
8.2
647
Not enough data
7.8
633
Not enough data
7.7
635
Not enough data
8.1
628
Not enough data
8.0
621
Not enough data
7.5
621
Not enough data
7.7
615
Not enough data
Targeting
8.1
627
Not enough data
7.8
616
Not enough data
7.9
615
Not enough data
7.8
609
Not enough data
Platform
7.7
598
Not enough data
8.3
615
Not enough data
8.5
612
Not enough data
8.6
608
Not enough data
8.3
601
Not enough data
8.2
598
Not enough data
8.3
600
Not enough data
8.0
588
Not enough data
8.1
592
Not enough data
Monitoring & Listening
8.1
1910
8.2
255
7.2
1508
7.8
239
8.2
701
9.0
10
8.0
676
8.3
10
7.9
669
6.7
8
7.7
648
6.7
6
Agentic AI - Social Media Listening Tools
7.3
59
Feature Not Available
7.2
59
Feature Not Available
7.4
58
Feature Not Available
7.3
59
Feature Not Available
7.4
59
Feature Not Available
Data Management & Analysis
7.5
1356
7.6
224
8.1
1860
8.3
230
8.2
718
8.8
10
7.8
646
8.3
7
Categories
Categories
Shared Categories
Hootsuite and Mention are categorized as Social Media Management and Social Media Listening Tools
Unique Categories
Hootsuite is categorized as Social Media Suites, Social Media Analytics, and Social Media Advertising
Mention is categorized as Media Monitoring
Reviews
Reviewers' Company Size
Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Non-Profit Organization Management
8.5%
Higher Education
4.3%
Computer Software
3.9%
Information Technology and Services
3.6%
Other
64.2%
Marketing and Advertising
10.8%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.1%
Other
61.5%
Discussions
What is the most popular feature of Hootsuite?
4 Comments
HV
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How can I use Hootsuite in Instagram?
3 Comments
MY
You are able to publish to you Instagram account(s) using Hootsuite. This includes scheduling to post at a later time. However, you can only publish one...Read more
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
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