G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mention. Users appreciate the platform's intuitive features, such as the ability to schedule posts across multiple social media channels effortlessly, making it a favorite for those managing multiple accounts.
According to verified reviews, Hootsuite's implementation process is praised for its ease, with many users noting how quickly they were able to learn the system and take over social media management. In contrast, Mention, while simple to use, has fewer recent reviews, which may indicate less current user engagement.
Users say that Hootsuite's comprehensive tools, like the link shortener and image library, are incredibly useful for saving time and optimizing posting schedules. Mention, on the other hand, is recognized for its advanced query refinement tools, which help users eliminate false positives, but it may not offer the same breadth of social media management features.
Reviewers mention that Hootsuite's support quality is solid, although it slightly lags behind Mention, which has received positive feedback for its responsive and multilingual support. This could be a deciding factor for teams that require extensive assistance in various languages.
Users highlight that Hootsuite is particularly strong in social analytics and reporting, with features that allow for detailed insights into social media performance. Meanwhile, Mention shines in brand monitoring and alerts, providing users with timely notifications about relevant mentions across the web.
According to recent user feedback, Hootsuite is favored for its user-friendly interface and robust scheduling capabilities, while Mention is appreciated for its collaboration features and reliability in finding specific information online. This makes Hootsuite a better fit for those focused on social media management, while Mention may appeal more to teams needing effective monitoring and collaboration tools.
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
Unlimited users
10+ Basic, Standard and Boolean-search based alerts
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
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