Compare Hitsteps Web Analytics and Matomo (Formerly Piwik) 
At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
$0 Forever
FREE download
Hitsteps Web Analytics
Star Rating
(43)4.4 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Forever
Browse all 5 pricing plansMatomo (Formerly Piwik)
Star Rating
(95)4.2 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
FREE download
Browse all 3 pricing plansHitsteps Web Analytics vs Matomo (Formerly Piwik)
When assessing the two solutions, reviewers found Hitsteps Web Analytics easier to use, set up, and administer. Reviewers also preferred doing business with Hitsteps Web Analytics overall.
- Reviewers felt that Hitsteps Web Analytics meets the needs of their business better than Matomo (Formerly Piwik).
- When comparing quality of ongoing product support, reviewers felt that Hitsteps Web Analytics is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hitsteps Web Analytics over Matomo (Formerly Piwik).
Pricing
Entry-Level Pricing
Hitsteps Web Analytics
Free
$0
Forever
Include Basic Analytics
To track up to 1 website up to 2k pageviews per month.
- Analytics
Matomo (Formerly Piwik)
On-Premise (Self-Hosted)
FREE download
GPL v3+ licensed. Premium Features & Support options available.
Read more on whether On-Premise is right for you: https://matomo.org/what-is-on-premise/
Downloadable digital analytics plaform that runs on your servers and database and you 100% own the data.
Free Trial
Hitsteps Web Analytics
Free Trial is available
Matomo (Formerly Piwik)
Free Trial is available
Ratings
Meets Requirements
8.6
33
8.4
79
Ease of Use
9.1
33
8.0
81
Ease of Setup
9.5
17
7.6
52
Ease of Admin
9.1
16
7.9
48
Quality of Support
9.1
28
7.7
48
Has the product been a good partner in doing business?
9.0
15
8.4
31
Product Direction (% positive)
8.5
32
8.1
79
Features by Category
Metrics
8.8
25
8.5
62
8.4
26
8.5
57
8.2
26
8.8
58
8.3
25
8.5
60
8.1
21
8.2
58
8.0
24
8.1
49
8.2
23
8.1
51
8.0
21
7.9
46
7.9
20
7.5
38
Reporting
9.0
26
8.3
58
8.1
20
8.1
40
8.0
22
8.2
42
8.1
21
7.9
49
8.2
22
8.1
37
8.2
20
8.0
42
8.5
20
8.3
55
Other
8.5
24
8.4
55
8.0
23
8.5
52
Feature Not Available
7.8
41
7.8
21
8.3
45
Feature Not Available
7.9
30
Feature Not Available
7.4
22
8.0
18
8.3
40
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
14
8.4
38
8.3
16
7.8
34
8.3
18
8.5
49
8.5
18
8.9
54
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.9
14
Not enough data
9.1
16
Not enough data
8.8
15
Not enough data
8.8
15
Not enough data
9.3
14
Not enough data
Reporting
8.9
16
Not enough data
Feature Not Available
Not enough data
9.6
16
Not enough data
8.7
14
Not enough data
Tools
Not enough data
8.2
13
Not enough data
9.3
20
Not enough data
8.7
15
Metrics
Not enough data
9.1
18
Not enough data
8.9
20
Not enough data
9.2
19
Not enough data
9.0
19
Not enough data
9.0
17
Not enough data
8.6
14
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hitsteps Web Analytics and Matomo (Formerly Piwik) are categorized as Digital Analytics
Unique Categories
Hitsteps Web Analytics is categorized as Heatmap Tools and SEO Tools
Matomo (Formerly Piwik) is categorized as Content Analytics
Reviews
Reviewers' Company Size
Hitsteps Web Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Matomo (Formerly Piwik)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.3%
Information Technology and Services
11.9%
Consumer Goods
7.1%
Accounting
4.8%
Media Production
4.8%
Other
57.1%
Marketing and Advertising
14.6%
Computer Software
11.2%
Information Technology and Services
9.0%
Internet
9.0%
Retail
4.5%
Other
51.7%
Alternatives
Discussions
Integrate a better startup intuitive response
1 Comment
FK
Once you added Tracking code or Hitsteps API Code and Hitsteps started receiving visitor data from your website, It will log and store all information. You...Read more
Hitsteps Web Analytics has no more discussions with answers
Is the data your own?
3 Comments
BT
If by security and privacy reasons you refer to GDPR framework, yes, Matomo has its privacy by design feature, allowing you to use this tool in complete...Read more
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