$95Per User / Per Month
$50/ agent / month billed annually
$135Per User / Per Month
$65/ agent / month billed annually
$160Per User / Per Month
CustomContact Us for Pricing
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
I have used a large number of help desk programs in the past and nothing compares to the dependablilty of helpshift. Fast and easy to learn I highly recommend this!
TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...
|Most Helpful Critical Review|
Not a large amount of support information for certain companies
G2 User in Hospital & Health Care
some enhancements not really necessary, for example: the color alphabet is not useful, whereas, alphabetizing customer/contact would be a great enhancement.
|Ask Helpshift a Question|