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Compare Heartland Payroll+ and TriNet 
Featured Products
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Small-Business (59.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Heartland Payroll+
Star Rating
(135)4.3 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Heartland Payroll+TriNet
Star Rating
(775)4.0 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TriNet excels in providing a comprehensive platform for payroll processing, with users highlighting its efficiency and reliability. The robust employee benefits and self-service tools are particularly appreciated, making it easier for employees to manage their own information.
- Users say Heartland Payroll+ offers a seamless transition from previous payroll systems, with many noting the ease of accessing employee information. The quick response time from support is also a significant advantage, allowing users to resolve issues swiftly.
- Reviewers mention that while TriNet has a strong overall user satisfaction score, it faces challenges in specific areas like ease of setup and user experience. Some users have pointed out configuration difficulties that can hinder their workflow.
- According to verified reviews, Heartland Payroll+ shines in scheduling features, with users appreciating the intuitive layout that clearly displays employee availability alongside scheduled shifts. This functionality is noted as a significant time-saver compared to competitors.
- G2 reviewers highlight that TriNet's chat support feature is a standout, providing immediate access to real people for assistance. This level of support is crucial for users who need quick answers to their payroll questions.
- Users report that Heartland Payroll+ is particularly strong in payroll entry and reporting capabilities, with many praising its efficiency in completing payroll tasks. This has led to a more streamlined process, allowing users to focus on other important aspects of their business.
Pricing
Entry-Level Pricing
Heartland Payroll+
No pricing availableTriNet
No pricing availableFree Trial
Heartland Payroll+
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
9.1
117
8.4
664
Ease of Use
8.8
116
8.2
671
Ease of Setup
8.3
79
7.9
419
Ease of Admin
8.7
79
8.2
457
Quality of Support
8.9
116
8.0
620
Has the product been a good partner in doing business?
8.8
79
8.2
457
Product Direction (% positive)
7.7
113
7.3
660
Features by Category
Core HR
Not enough data
8.0
260
Not enough data
7.8
265
Not enough data
6.5
165
Not enough data
7.7
225
Not enough data
8.4
273
Not enough data
8.6
320
Generative AI
Not enough data
6.3
62
Platform
Not enough data
6.7
226
Not enough data
6.6
164
Not enough data
6.6
157
Not enough data
8.1
291
Not enough data
8.1
282
Not enough data
7.9
227
Not enough data
7.6
292
Not enough data
8.1
292
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
8.6
76
|
Verified
8.6
412
|
Verified
8.8
34
|
Verified
8.3
399
|
Verified
7.0
26
|
Verified
8.2
308
|
Verified
Administration
9.1
84
|
Verified
8.7
385
|
Verified
8.4
51
|
Verified
7.8
324
|
Verified
9.5
88
|
Verified
9.3
407
|
Verified
8.7
5
7.6
237
|
Verified
9.1
78
|
Verified
8.8
363
|
Verified
9.1
46
|
Verified
8.0
221
|
Verified
9.4
42
|
Verified
8.5
299
|
Verified
9.7
64
|
Verified
8.5
309
|
Verified
9.6
75
|
Verified
8.7
328
|
Verified
Taxes
9.2
86
|
Verified
8.6
355
|
Verified
9.0
81
|
Verified
8.6
328
|
Verified
Feature Not Available
8.7
318
|
Verified
Integration
8.6
20
|
Verified
7.1
191
|
Verified
8.6
22
|
Verified
7.2
191
|
Verified
8.8
23
|
Verified
7.2
184
|
Verified
8.4
16
|
Verified
7.6
217
|
Verified
Platform
8.9
83
|
Verified
7.9
383
|
Verified
8.8
78
|
Verified
8.3
379
|
Verified
8.7
86
|
Verified
8.5
379
|
Verified
9.1
65
|
Verified
8.4
361
|
Verified
Compliance
Not enough data
8.1
161
Not enough data
7.3
105
Not enough data
7.8
121
Platform
Not enough data
7.9
166
Not enough data
7.7
151
Not enough data
8.3
172
Support
Not enough data
7.8
154
Not enough data
7.7
160
Not enough data
7.5
146
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
184
Not enough data
7.9
173
Performance reviews
Not enough data
7.9
30
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
7.7
29
|
Verified
Goals
Not enough data
7.5
30
|
Verified
Not enough data
6.9
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.3
28
Not enough data
7.1
29
Data
Not enough data
7.7
34
|
Verified
Not enough data
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Categories
Categories
Shared Categories
Heartland Payroll+ and TriNet are categorized as Payroll
Unique Categories
Heartland Payroll+ has no unique categories
TriNet is categorized as Global Employment Platforms (GEP), PEO Providers, Time Tracking, Core HR, Performance Management, and Expense Management
Reviews
Reviewers' Company Size
Heartland Payroll+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
7.6%
Construction
7.6%
Insurance
6.1%
Restaurants
5.3%
Non-Profit Organization Management
5.3%
Other
68.2%
Information Technology and Services
11.7%
Computer Software
11.7%
Non-Profit Organization Management
6.1%
Financial Services
5.9%
Marketing and Advertising
4.0%
Other
60.5%
Discussions
How can I get my employee set up to view her payroll details?
1 Comment
Official Response from Heartland Payroll+
Employees are always able to see their check details on their pay stub. However, if they have a direct deposit and do not receive a hard direct deposit slip,...Read more
Is there a way to add an Earning at the end of month payroll, every other payroll automatically?
1 Comment
Official Response from Heartland Payroll+
Yes, we can set that up in the system for a client. Your dedicated payroll specialist would be able to create additional payroll grids and earning codes (or...Read more
Heartland Payroll+ has no more discussions with answers
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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