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Compare HCL Commerce and Salesforce Commerce for B2C 
At a Glance
Market Segments
Enterprise (45.3% of reviews)
Mid-Market (40.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
HCL Commerce
Star Rating
(181)4.0 out of 5
Market Segments
Enterprise (45.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HCL CommerceSalesforce Commerce for B2C
Star Rating
(564)4.3 out of 5
Market Segments
Mid-Market (40.5% of reviews)
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while HCL Commerce received a lower score of 7.9. Reviewers mention that the recommendation engine is highly effective in driving sales through personalized suggestions.
- Reviewers mention that Salesforce Commerce for B2C offers superior Ease of Use with a score of 8.3 compared to HCL Commerce's 7.8. Users on G2 appreciate the intuitive interface that simplifies navigation and management tasks.
- G2 users highlight the robust Reporting capabilities of Salesforce Commerce for B2C, scoring 9.0, which allows for detailed insights into sales and customer behavior. In contrast, HCL Commerce's reporting features are rated lower at 7.9, leading some users to feel limited in their analytical capabilities.
- Users say that Salesforce Commerce for B2C shines in Mobile E-Commerce with high scores across various metrics, such as 8.5 for Testing and 8.4 for Multichannel. HCL Commerce, while competitive, does not match these scores, leading some reviewers to prefer Salesforce for mobile-centric strategies.
- Reviewers mention that HCL Commerce has a slight edge in Decoupling for headless commerce with a score of 8.4, compared to Salesforce's 8.1. Users report that this flexibility allows for more tailored front-end experiences, which is crucial for businesses looking to innovate.
- Users on G2 report that Salesforce Commerce for B2C's Quality of Support is rated at 8.3, which is higher than HCL Commerce's 7.8. Reviewers appreciate the responsive customer service and extensive documentation provided by Salesforce, making it easier to resolve issues quickly.
Pricing
Entry-Level Pricing
HCL Commerce
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
HCL Commerce
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.3
124
8.6
339
Ease of Use
7.8
125
8.2
438
Ease of Setup
7.0
54
7.8
265
Ease of Admin
7.4
52
8.1
132
Quality of Support
7.8
121
8.3
320
Has the product been a good partner in doing business?
7.8
53
8.6
130
Product Direction (% positive)
8.1
119
8.6
323
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
8.4
30
8.2
98
8.3
31
8.5
101
8.2
31
8.4
98
8.3
31
8.4
103
8.1
32
8.4
101
Generative AI
8.2
30
8.1
83
8.3
30
8.0
87
Agentic AI - E-Commerce Platforms
Not enough data
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Merchandising/Marketing
7.7
84
8.2
216
7.7
84
8.3
162
7.9
85
8.2
230
8.0
86
8.0
223
7.4
80
7.7
210
7.8
78
8.0
209
8.2
78
8.1
205
Product Catalog
8.1
81
8.4
217
8.0
85
8.2
217
7.9
78
8.2
224
7.6
73
8.2
197
Order Process
8.2
88
8.3
218
8.2
85
8.1
214
8.1
84
8.3
211
8.3
83
8.3
215
8.0
84
8.2
217
8.0
80
7.9
204
8.4
76
8.2
206
8.4
71
8.1
189
Multi-Channel Support
8.5
79
8.3
202
8.1
73
8.2
205
8.3
71
8.3
189
8.2
72
8.2
208
8.3
76
8.0
194
8.1
71
8.1
135
8.2
71
8.2
183
Platform
8.0
79
8.2
199
7.9
81
8.2
215
8.0
77
8.3
202
8.1
80
8.4
217
7.9
80
8.2
221
8.3
81
8.6
210
8.2
76
8.6
198
8.4
83
8.5
202
8.1
77
8.3
188
8.0
78
8.5
184
8.2
82
8.4
195
8.3
86
8.5
215
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
HCL Commerce and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Unique Categories
HCL Commerce has no unique categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
HCL Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.8%
Information Technology and Services
10.4%
Apparel & Fashion
8.3%
Computer Software
6.9%
Management Consulting
3.5%
Other
50.0%
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.6%
Consumer Goods
4.4%
Other
58.4%
Alternatives
Discussions
How can it be useful for more people?
1 Comment
MJ
I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow...Read more
HCL Commerce's Service and productivity.
1 Comment
NN
The endeavour level Online business stage HCL Trade gives various administrations and highlights to help organizations in making and dealing with their...Read more
HCL Commerce has no more discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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