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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Enterprise (59.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,345)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansStaffbase
Star Rating
(245)4.6 out of 5
Market Segments
Enterprise (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about StaffbaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Knowledge Base functionality, scoring 9.7, while Staffbase falls behind with a score of 7.6. Reviewers mention that Guru's ability to centralize and manage knowledge effectively makes it a preferred choice for organizations focused on knowledge sharing.
- Reviewers mention that Guru's Document Collaboration feature is rated at 9.0, significantly outperforming Staffbase's score of 5.2. Users say that Guru's collaborative tools allow for seamless teamwork, which is crucial for remote work environments.
- G2 users highlight Guru's superior Search Analytics capabilities, scoring 9.6 compared to Staffbase's 7.9. Users report that Guru's advanced search features, including typo tolerance and faceted search, enhance the user experience by making information retrieval more efficient.
- Users on G2 note that Guru's Performance and Reliability is rated at 9.5, while Staffbase's score is 9.0. Reviewers mention that Guru's consistent uptime and fast response times contribute to a more reliable user experience.
- Reviewers say that Guru's Integrations score of 9.6 is a significant advantage over Staffbase's 7.2. Users report that Guru's ability to integrate with various tools and platforms enhances its functionality and adaptability within existing workflows.
- Users report that Guru's Notifications feature is rated at 9.3, slightly better than Staffbase's 9.0. Reviewers mention that Guru's notification system is more intuitive, ensuring that users stay updated without feeling overwhelmed by alerts.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Staffbase
No pricing availableFree Trial
Guru
Free Trial is available
Staffbase
Free Trial is available
Ratings
Meets Requirements
9.2
1,931
8.8
191
Ease of Use
9.2
1,953
9.3
201
Ease of Setup
9.3
969
8.6
167
Ease of Admin
9.0
478
9.2
163
Quality of Support
9.3
1,528
9.4
190
Has the product been a good partner in doing business?
9.4
431
9.5
162
Product Direction (% positive)
9.2
1,829
9.5
174
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
119
Not enough data
9.2
115
Not enough data
9.3
118
Not enough data
Content Discovery
9.4
117
Not enough data
9.3
118
Not enough data
9.2
117
Not enough data
9.0
106
Not enough data
9.3
106
Not enough data
9.1
107
Not enough data
Generative AI
9.2
77
Not enough data
9.2
79
Not enough data
Administration
9.2
679
Not enough data
9.2
677
Not enough data
9.1
669
Not enough data
Knowledge Management
9.6
802
Not enough data
9.2
743
Not enough data
9.2
702
Not enough data
Compliance
9.1
698
Not enough data
9.1
664
Not enough data
9.2
658
Not enough data
9.1
637
Not enough data
Customer Support
9.2
771
Not enough data
9.2
729
Not enough data
9.0
650
Not enough data
Data Security
9.2
636
Not enough data
9.2
635
Not enough data
9.3
657
Not enough data
9.1
638
Not enough data
Administration
9.2
689
Not enough data
9.3
711
Not enough data
9.4
779
Not enough data
Generative AI
9.0
495
Not enough data
Knowledge Pages
9.0
690
Not enough data
9.1
645
Not enough data
9.0
692
Not enough data
8.8
590
Not enough data
8.9
556
Not enough data
9.0
568
Not enough data
Knowledge Dissemination
8.9
670
Not enough data
9.0
673
Not enough data
9.5
751
Not enough data
9.1
724
Not enough data
9.1
590
Not enough data
9.2
591
Not enough data
9.3
587
Not enough data
9.0
557
Not enough data
9.1
572
Not enough data
Agentic AI - Knowledge Base
8.6
102
Not enough data
9.0
106
Not enough data
8.9
103
Not enough data
Information Distribution
Not enough data
9.0
118
Not enough data
8.1
81
Not enough data
8.9
119
Not enough data
8.4
106
Not enough data
8.0
88
Employee Engagement
Not enough data
8.0
107
Not enough data
8.2
93
Not enough data
8.6
107
Not enough data
7.2
75
Not enough data
8.8
122
Not enough data
8.1
19
Not enough data
6.9
18
Not enough data
6.8
19
User Experience & Accessibility - Employee Communications
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
7.4
18
Not enough data
8.3
18
Content Distribution - Employee Communications
Not enough data
8.5
17
Not enough data
8.3
17
Not enough data
7.0
17
Additional Features - Employee Communications
Not enough data
6.4
17
Not enough data
7.8
18
Not enough data
6.7
16
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.2
106
Not enough data
8.9
99
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.6
53
Not enough data
8.7
44
Not enough data
9.0
49
Not enough data
8.8
44
Not enough data
9.0
50
Not enough data
8.7
44
Not enough data
Search Queries
9.1
99
Not enough data
9.5
100
Not enough data
9.1
93
Not enough data
9.1
89
Not enough data
9.3
103
Not enough data
AI powered search - Enterprise Search Software
8.5
39
Not enough data
8.3
32
Not enough data
9.5
39
Not enough data
Functionality
8.9
99
Not enough data
9.3
101
Not enough data
9.1
99
Not enough data
Compatibility - Enterprise Search Software
8.9
30
Not enough data
9.5
33
Not enough data
8.7
30
Not enough data
Functionality - Enterprise Search Software
8.9
30
Not enough data
9.6
30
Not enough data
9.1
31
Not enough data
Search Queries - Enterprise Search Software
9.0
31
Not enough data
9.2
33
Not enough data
8.4
34
Not enough data
9.3
31
Not enough data
Responses
8.6
59
Not enough data
8.6
66
Not enough data
9.3
70
Not enough data
Automation - AI Agents
8.7
54
Not enough data
8.3
63
Not enough data
8.2
65
Not enough data
8.9
59
Not enough data
9.0
56
Not enough data
Platform
8.7
63
Not enough data
8.8
60
Not enough data
8.5
65
Not enough data
Autonomy - AI Agents
8.9
62
Not enough data
8.8
62
Not enough data
8.7
67
Not enough data
8.9
58
Not enough data
Generative AI
9.1
71
Not enough data
8.8
70
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
6.7
13
Not enough data
6.7
14
Not enough data
7.8
15
Not enough data
7.8
15
Not enough data
7.3
13
Not enough data
7.0
14
Communication Features - Frontline Worker Communication Platforms
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
8.8
15
Not enough data
7.2
15
Operations - Frontline Worker Communication Platforms
Not enough data
4.0
13
Not enough data
7.8
15
Not enough data
5.0
13
Not enough data
5.0
13
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
7.4
12
Not enough data
7.5
12
Not enough data
7.5
12
Newsletter Management Features - Internal Newsletter Software
Not enough data
7.4
12
Not enough data
7.5
12
Not enough data
7.4
12
Administrative Features - Internal Newsletter Software
Not enough data
8.9
12
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
7.9
12
Customization - AI Agent Builders
9.7
10
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.3
9
Not enough data
9.2
10
Not enough data
Not enough data
Not enough data
8.2
10
Not enough data
Data and Analytics - AI Agent Builders
9.0
7
Not enough data
9.8
10
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.1
8
Not enough data
Not enough data
Not enough data
9.0
7
Not enough data
8.7
9
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Staffbase share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Staffbase is categorized as Employee Communications, Employee Intranet, Frontline Worker Communication Platforms, and Internal Newsletter Software
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Staffbase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
53.0%
Hospital & Health Care
8.7%
Transportation/Trucking/Railroad
6.2%
Construction
5.8%
Electrical/Electronic Manufacturing
5.4%
Automotive
4.5%
Other
69.4%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.
1 Comment
Official Response from Staffbase
Hi there,
We're glad you brought this up! We know that pushing your message across channels is key to an effective comms strategy. But, we also hear from...Read more
Staffbase has no more discussions with answers
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