Compare Guru and Oracle CRM On Demand 
Featured Products
At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Enterprise (47.3% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Guru
Star Rating
(2,308)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruOracle CRM On Demand
Star Rating
(106)3.8 out of 5
Market Segments
Enterprise (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CRM On DemandGuru vs Oracle CRM On Demand
When assessing the two solutions, reviewers found Guru easier to use, set up, and administer. Reviewers also preferred doing business with Guru overall.
- Reviewers felt that Guru meets the needs of their business better than Oracle CRM On Demand.
- When comparing quality of ongoing product support, reviewers felt that Guru is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Guru over Oracle CRM On Demand.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Oracle CRM On Demand
No pricing availableFree Trial
Guru
Free Trial is available
Oracle CRM On Demand
No trial information availableRatings
Meets Requirements
9.3
1,880
7.7
77
Ease of Use
9.3
1,902
7.2
76
Ease of Setup
9.3
916
6.8
37
Ease of Admin
9.0
474
6.6
31
Quality of Support
9.4
1,479
7.1
70
Has the product been a good partner in doing business?
9.4
427
6.6
28
Product Direction (% positive)
9.2
1,778
4.9
73
Features by Category
Sales Force Automation
Not enough data
7.7
50
|
Verified
Not enough data
7.6
37
|
Verified
Not enough data
7.5
45
|
Verified
Not enough data
7.3
51
|
Verified
Not enough data
6.9
36
|
Verified
Not enough data
6.7
42
|
Verified
Not enough data
7.2
37
|
Verified
Not enough data
7.0
35
|
Verified
Not enough data
7.8
36
|
Verified
Marketing Automation
Not enough data
7.4
40
|
Verified
Not enough data
7.4
39
|
Verified
Not enough data
7.4
44
|
Verified
Not enough data
7.3
37
|
Verified
Customer Support
Not enough data
7.7
39
|
Verified
Not enough data
8.0
39
|
Verified
Not enough data
7.9
39
|
Verified
Not enough data
7.6
32
|
Verified
Not enough data
7.6
39
|
Verified
Reporting & Analytics
Not enough data
8.0
41
|
Verified
Not enough data
8.0
42
|
Verified
Not enough data
7.6
39
|
Verified
Mobile & Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
31
|
Verified
Platform
Not enough data
7.7
26
|
Verified
Not enough data
7.6
30
|
Verified
Not enough data
8.8
25
|
Verified
Not enough data
8.3
18
|
Verified
Not enough data
8.0
26
|
Verified
Not enough data
7.7
26
|
Verified
Not enough data
8.4
25
|
Verified
Not enough data
7.6
22
|
Verified
Integration
Not enough data
7.9
27
|
Verified
Not enough data
7.8
21
|
Verified
Not enough data
7.3
24
|
Verified
Generative AI
Not enough data
8.8
7
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.6
86
Not enough data
9.5
88
Not enough data
9.5
84
Not enough data
Content Discovery
9.4
88
Not enough data
9.4
85
Not enough data
9.5
83
Not enough data
9.2
83
Not enough data
9.6
82
Not enough data
9.5
82
Not enough data
Generative AI
9.4
44
Not enough data
9.4
46
Not enough data
Administration
9.3
641
Not enough data
9.2
636
Not enough data
9.2
631
Not enough data
Knowledge Management
9.7
757
Not enough data
9.3
705
Not enough data
9.2
668
Not enough data
Compliance
9.3
651
Not enough data
9.3
621
Not enough data
9.3
618
Not enough data
9.2
596
Not enough data
Customer Support
9.2
726
Not enough data
9.2
686
Not enough data
9.1
614
Not enough data
Data Security
9.2
598
Not enough data
9.3
593
Not enough data
9.3
616
Not enough data
9.2
599
Not enough data
Administration
9.2
645
Not enough data
9.3
667
Not enough data
9.5
734
Not enough data
Generative AI
9.1
456
Not enough data
Knowledge Pages
9.0
655
Not enough data
9.1
612
Not enough data
9.1
654
Not enough data
8.9
551
Not enough data
8.9
511
Not enough data
9.1
522
Not enough data
Knowledge Dissemination
9.0
638
Not enough data
9.1
635
Not enough data
9.5
709
Not enough data
9.2
682
Not enough data
9.2
547
Not enough data
9.2
549
Not enough data
9.4
554
Not enough data
9.0
525
Not enough data
9.2
532
Not enough data
Agentic AI - Knowledge Base
8.7
77
Not enough data
8.9
77
Not enough data
8.9
78
Not enough data
Compatibility
9.3
74
Not enough data
9.1
72
Not enough data
9.1
75
Not enough data
Agentic AI - Enterprise Search Software
8.9
24
Not enough data
8.9
25
Not enough data
9.2
26
Not enough data
9.0
24
Not enough data
8.9
26
Not enough data
8.8
24
Not enough data
Search Queries
9.4
73
Not enough data
9.4
77
Not enough data
9.3
72
Not enough data
9.4
69
Not enough data
9.2
75
Not enough data
AI powered search - Enterprise Search Software
9.0
20
Not enough data
9.1
18
Not enough data
9.1
19
Not enough data
Functionality
9.1
75
Not enough data
9.4
75
Not enough data
9.3
81
Not enough data
Compatibility - Enterprise Search Software
9.2
18
Not enough data
9.6
19
Not enough data
8.7
18
Not enough data
Functionality - Enterprise Search Software
9.2
19
Not enough data
9.6
19
Not enough data
9.4
20
Not enough data
Search Queries - Enterprise Search Software
9.6
19
Not enough data
8.9
19
Not enough data
9.5
19
Not enough data
9.8
18
Not enough data
Responses
9.1
40
Not enough data
9.3
38
Not enough data
8.8
41
Not enough data
Automation - AI Agents
8.7
36
Not enough data
8.6
38
Not enough data
8.7
38
Not enough data
8.9
41
Not enough data
9.1
38
Not enough data
Platform
9.0
38
Not enough data
9.3
41
Not enough data
9.2
40
Not enough data
Autonomy - AI Agents
9.1
41
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.2
41
Not enough data
Generative AI
8.8
41
Not enough data
9.0
39
Not enough data
Customization - AI Agent Builders
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Oracle CRM On Demand share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Oracle CRM On Demand is categorized as CRM
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle CRM On Demand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.4%
Information Technology and Services
10.5%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.4%
Information Technology and Services
16.3%
Computer Software
12.0%
Computer & Network Security
3.3%
Financial Services
3.3%
Higher Education
3.3%
Other
62.0%
Alternatives
Discussions
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What is Guru platform?
2 Comments
CA
Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:...Read more
Oracle CRM On Demand has no discussions with answers
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