Compare Guru and Jira 
At a Glance
Market Segments
Mid-Market (56.6% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Contact Us
Free 10 Users Per Month
Guru
Star Rating
(2,312)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruJira
Star Rating
(7,575)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing visibility into tasks, bugs, and sprint status, making it a strong choice for teams that prioritize structured project management. Users appreciate features like custom workflows and agile boards, which help in managing development work transparently.
- Users say that Guru stands out for its ability to eliminate the "shoulder-tapping" culture by creating a single, verified source of truth. The Trust Score system is particularly praised, as it ensures that information remains accurate and accessible, enhancing knowledge sharing across teams.
- Reviewers mention that Jira's implementation process is generally straightforward, but some users have noted challenges in matching the software to their specific workflow needs. This can lead to configuration hurdles that may require additional time and effort to overcome.
- According to verified reviews, Guru is lauded for its ease of use and integration capabilities. Users find the platform intuitive, with simple templates and helpful AI tools that streamline the knowledge management process, making it easy for any team to adopt.
- G2 reviewers highlight that while Jira has a solid overall satisfaction score, it faces stiff competition from Guru in terms of user experience. Users rate Guru higher for ease of setup and administration, indicating that it may be a better fit for teams looking for a quick and hassle-free onboarding experience.
- Users report that both products have their strengths, but Jira's robust project management features, such as sprint planning and backlog management, provide clear visibility into overall progress. In contrast, Guru's focus on knowledge accuracy and ease of use makes it a compelling choice for teams that prioritize information sharing and collaboration.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Guru
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.3
1,888
8.9
6,167
Ease of Use
9.3
1,910
8.1
6,251
Ease of Setup
9.3
924
8.0
2,453
Ease of Admin
9.0
476
7.6
1,571
Quality of Support
9.4
1,487
8.3
4,845
Has the product been a good partner in doing business?
9.4
429
8.6
1,433
Product Direction (% positive)
9.2
1,786
8.4
5,986
Features by Category
Tasks
Not enough data
9.3
673
Not enough data
9.0
627
Not enough data
9.1
650
Not enough data
8.8
616
Not enough data
8.5
580
Not enough data
8.2
577
Not enough data
8.5
596
Not enough data
8.5
524
Projects
Not enough data
9.0
611
Not enough data
8.7
560
Not enough data
8.2
542
Not enough data
8.5
551
Not enough data
8.6
565
Not enough data
7.8
486
Not enough data
9.2
602
Not enough data
8.3
541
Not enough data
8.1
474
Not enough data
8.1
495
Not enough data
8.7
557
Resource Management
Not enough data
8.3
517
Not enough data
8.4
541
Not enough data
8.5
524
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
524
Not enough data
8.8
577
Generative AI
Not enough data
7.4
452
Not enough data
7.5
450
Agentic AI - Project Management
Not enough data
7.4
317
Not enough data
7.7
316
Not enough data
7.9
342
Not enough data
7.7
315
Not enough data
7.6
319
Not enough data
7.4
315
Not enough data
7.9
327
Content Management
9.6
91
Not enough data
9.5
94
Not enough data
9.5
89
Not enough data
Content Discovery
9.5
94
Not enough data
9.5
91
Not enough data
9.5
89
Not enough data
9.2
86
Not enough data
9.6
86
Not enough data
9.5
86
Not enough data
Generative AI
9.4
48
Not enough data
9.4
51
Not enough data
Administration
9.3
644
Not enough data
9.2
641
Not enough data
9.2
635
Not enough data
Knowledge Management
9.7
763
Not enough data
9.3
709
Not enough data
9.2
673
Not enough data
Compliance
9.3
657
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
601
Not enough data
Customer Support
9.2
731
Not enough data
9.2
692
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.4
621
Not enough data
9.2
602
Not enough data
Administration
9.2
650
Not enough data
9.3
672
Not enough data
9.5
738
Not enough data
Generative AI
9.1
460
Not enough data
Bug Reporting
Not enough data
8.8
1800
Not enough data
8.8
1754
Not enough data
8.9
1840
Bug Monitoring
Not enough data
8.6
1747
Not enough data
8.9
1859
Not enough data
8.8
1726
Agentic AI - Bug Tracking
Not enough data
7.7
264
Not enough data
7.8
265
Not enough data
7.6
265
Knowledge Pages
9.0
660
Not enough data
9.1
614
Not enough data
9.1
659
Not enough data
8.9
556
Not enough data
8.9
517
Not enough data
9.1
527
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
640
Not enough data
9.5
715
Not enough data
9.2
686
Not enough data
9.2
553
Not enough data
9.2
555
Not enough data
9.4
557
Not enough data
9.0
530
Not enough data
9.2
538
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
81
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
8.9
31
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.2
82
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Responses
9.2
43
9.5
39
9.2
44
9.4
39
8.9
47
9.4
39
Automation - AI Agents
8.7
39
9.0
38
8.7
44
9.1
37
8.8
44
9.0
38
9.0
45
9.4
38
9.1
43
9.4
38
Platform
9.1
44
9.4
39
9.3
45
9.5
43
9.0
46
9.3
40
Autonomy - AI Agents
9.1
44
9.0
38
9.1
42
9.2
38
9.2
46
9.3
38
9.2
44
9.1
38
Generative AI
8.9
48
9.2
42
9.0
44
9.2
39
Customization - AI Agent Builders
9.8
7
Not enough data
9.3
7
Not enough data
9.3
5
Not enough data
Functionality - AI Agent Builders
9.3
7
Not enough data
9.8
7
Not enough data
10.0
5
Not enough data
9.2
6
Not enough data
Data and Analytics - AI Agent Builders
9.2
6
Not enough data
9.8
7
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
7
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2706
Not enough data
8.2
2557
Not enough data
8.2
2463
Planning
Not enough data
8.7
3182
Not enough data
8.8
3288
Not enough data
8.8
3057
Not enough data
8.7
3217
Not enough data
8.3
2686
Workflow Management
Not enough data
8.6
3053
Not enough data
8.9
3448
Not enough data
7.9
2297
Not enough data
8.4
2529
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Jira are categorized as AI Agents For Business Operations
Unique Categories
Guru is categorized as Knowledge Base, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Information Technology and Services
23.9%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.1%
Other
39.7%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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