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At a Glance
Market Segments
Mid-Market (57.4% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Free 10 Users Per Month
Guru
Star Rating
(2,311)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansJira
Star Rating
(7,189)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in personalization with a score of 9.4, allowing teams to customize workflows extensively. In contrast, Guru's personalization score of 8.6 indicates it offers fewer customization options, which may limit adaptability for some users.
- Reviewers mention that Guru shines in ease of use, scoring 9.3 compared to Jira's 8.1. Users appreciate Guru's intuitive interface, which simplifies onboarding and daily tasks, making it a preferred choice for teams looking for a user-friendly experience.
- G2 users highlight that Jira's integration capabilities are robust, scoring 9.4, which allows seamless connections with various tools. However, Guru's integration score of 8.9 suggests it may not support as many third-party applications, potentially hindering workflow efficiency for some users.
- Users on G2 report that Guru provides superior quality of support, with a score of 9.3, compared to Jira's 8.3. Many reviewers appreciate Guru's responsive customer service and helpful resources, which enhance the overall user experience.
- Reviewers mention that Jira's task execution capabilities are strong, scoring 9.2, which is beneficial for teams managing complex projects. In contrast, Guru's score of 8.9 indicates it may not be as effective in handling intricate task management, which could be a drawback for larger teams.
- Users say that both products have similar scores in independent decision-making, with both at 8.9. However, Jira's additional features for project tracking and reporting may provide a slight edge for teams needing detailed insights into their workflows.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Guru
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.2
1,910
8.9
5,889
Ease of Use
9.3
1,932
8.1
5,959
Ease of Setup
9.3
949
7.9
2,180
Ease of Admin
9.0
476
7.6
1,464
Quality of Support
9.3
1,508
8.3
4,588
Has the product been a good partner in doing business?
9.4
429
8.5
1,326
Product Direction (% positive)
9.2
1,809
8.4
5,717
Features by Category
Tasks
Not enough data
9.2
606
Not enough data
8.9
602
Not enough data
9.1
604
Not enough data
8.7
594
Not enough data
8.4
572
Not enough data
8.2
572
Not enough data
8.5
588
Not enough data
8.4
526
Projects
Not enough data
8.9
581
Not enough data
8.7
562
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
557
Not enough data
7.7
490
Not enough data
9.1
520
Not enough data
8.3
545
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
531
Resource Management
Not enough data
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
524
Not enough data
8.7
543
Generative AI
Not enough data
7.4
454
Not enough data
7.5
453
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
323
Not enough data
7.8
327
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Content Management
9.3
105
Not enough data
9.3
104
Not enough data
9.4
104
Not enough data
Content Discovery
9.3
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
9.3
99
Not enough data
9.1
101
Not enough data
Generative AI
9.1
63
Not enough data
9.1
64
Not enough data
Administration
9.2
676
Not enough data
9.2
670
Not enough data
9.1
665
Not enough data
Knowledge Management
9.6
789
Not enough data
9.2
739
Not enough data
9.2
700
Not enough data
Compliance
9.2
686
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Not enough data
Customer Support
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
629
Not enough data
9.3
650
Not enough data
9.1
633
Not enough data
Administration
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Not enough data
Generative AI
9.0
483
Not enough data
Bug Reporting
Not enough data
8.8
1813
Not enough data
8.7
1770
Not enough data
8.8
1844
Bug Monitoring
Not enough data
8.6
1757
Not enough data
8.9
1858
Not enough data
8.8
1736
Agentic AI - Bug Tracking
Not enough data
7.6
271
Not enough data
7.7
274
Not enough data
7.7
271
Knowledge Pages
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
582
Not enough data
8.9
542
Not enough data
9.1
554
Not enough data
Knowledge Dissemination
8.9
667
Not enough data
9.0
665
Not enough data
9.5
736
Not enough data
9.1
712
Not enough data
9.1
574
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
558
Not enough data
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
100
Not enough data
8.8
97
Not enough data
Compatibility
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
Not enough data
AI powered search - Enterprise Search Software
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Not enough data
Functionality
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Not enough data
Responses
8.6
53
9.4
37
8.7
52
9.3
37
9.2
55
9.4
37
Automation - AI Agents
8.6
49
8.8
36
8.4
50
9.0
35
8.2
52
8.9
36
8.8
53
9.4
36
9.0
51
9.3
36
Platform
8.8
55
9.3
37
8.7
51
9.4
37
8.6
52
9.2
37
Autonomy - AI Agents
8.9
55
8.9
36
8.8
53
9.0
36
8.8
55
9.2
36
8.8
54
9.0
36
Generative AI
9.0
55
9.1
37
8.8
53
9.1
36
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2696
Not enough data
8.2
2556
Not enough data
8.1
2467
Planning
Not enough data
8.7
3170
Not enough data
8.8
3250
Not enough data
8.8
2986
Not enough data
8.7
3086
Not enough data
8.3
2686
Workflow Management
Not enough data
8.6
3038
Not enough data
8.8
3291
Not enough data
7.9
2297
Not enough data
8.4
2532
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Jira are categorized as AI Agents For Business Operations
Unique Categories
Guru is categorized as Knowledge Base, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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