G2 reviewers report that Meltwater excels in overall user satisfaction, boasting a significantly higher G2 Score compared to GroupHigh. Users appreciate its robust media intelligence system, which includes comprehensive social media listening and monitoring capabilities.
Users say Meltwater's implementation process is notably smooth, with many highlighting the intuitive setup and customizable dashboard that allows for brilliant automated analytics and daily reports. In contrast, GroupHigh, while praised for its simplicity, has fewer recent reviews, indicating potential concerns about its current relevance and user experience.
Reviewers mention that Meltwater's customer support is highly responsive, which enhances the overall user experience. This is particularly important for businesses that rely on timely assistance, whereas GroupHigh's support, while rated positively, does not seem to match the level of responsiveness reported by Meltwater users.
According to verified reviews, Meltwater provides extensive global coverage, giving users a broad picture of their brand's media presence. This feature is a standout for users looking for comprehensive monitoring, while GroupHigh's focus on influencer discovery is appreciated but may not offer the same depth in media intelligence.
Users highlight that Meltwater's ease of use is a significant advantage, with many finding the programming intuitive once set up. GroupHigh, while also easy to navigate, has received mixed feedback regarding its ability to meet specific user needs, suggesting that it may not be as adaptable for all workflows.
Reviewers note that Meltwater's influencer segmentation and recruitment features are particularly strong, with users reporting effective tools for identifying and engaging with influencers. GroupHigh does provide a straightforward platform for finding influencers, but its segmentation capabilities are seen as less robust, which could limit effectiveness for more complex marketing strategies.
Pricing
Entry-Level Pricing
GroupHigh
No pricing available
Meltwater
No pricing available
Free Trial
GroupHigh
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
7.5
16
7.9
2,135
Ease of Use
7.5
16
7.9
2,169
Ease of Setup
7.9
12
7.8
1,149
Ease of Admin
7.8
12
8.1
929
Quality of Support
8.5
16
8.5
2,060
Has the product been a good partner in doing business?
I work at Everywhere Agency, a social media marketing agency, and we specialize in influencer marketing. We work with brands of all shapes and sizes to help...Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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