Compare Dynamics 365 Sales and folk 
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (97.5% of reviews)
Entry-Level Pricing
$210/month per user
Starting at $30.00 1 Users Per Year
Dynamics 365 Sales
Star Rating
(1,612)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansfolk
Star Rating
(323)4.5 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $30.00 1 Users Per Year
Browse all 2 pricing plansDynamics 365 Sales vs folk
When assessing the two solutions, reviewers found folk easier to use, set up, and administer. Reviewers also preferred doing business with folk overall.
- Reviewers felt that folk meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that folk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of folk over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
folk
Standard
Starting at $30.00
1 Users Per Year
- Pipeline management
- Email campaigns
- Enrichment
Free Trial
Dynamics 365 Sales
No trial information availablefolk
Free Trial is available
Ratings
Meets Requirements
8.1
1,286
8.4
316
Ease of Use
7.4
1,292
8.9
318
Ease of Setup
7.2
412
8.9
268
Ease of Admin
7.6
383
8.7
112
Quality of Support
7.5
1,127
9.0
267
Has the product been a good partner in doing business?
7.8
378
8.9
107
Product Direction (% positive)
6.3
1,266
9.6
313
Features by Category
Sales Force Automation
8.1
965
|
Verified
8.6
265
7.9
679
|
Verified
7.8
242
7.9
904
|
Verified
8.3
252
7.8
970
|
Verified
7.4
249
7.6
735
|
Verified
Feature Not Available
7.9
867
|
Verified
8.3
250
7.6
729
|
Verified
Feature Not Available
7.8
719
|
Verified
Feature Not Available
8.0
768
|
Verified
7.1
231
Marketing Automation
7.6
754
|
Verified
7.7
238
7.5
732
|
Verified
7.4
229
7.8
820
|
Verified
8.5
246
7.6
642
|
Verified
Feature Not Available
Customer Support
8.0
708
|
Verified
Feature Not Available
7.8
672
|
Verified
Feature Not Available
7.9
694
|
Verified
Feature Not Available
7.7
603
|
Verified
Feature Not Available
7.9
630
|
Verified
Feature Not Available
Reporting & Analytics
7.9
896
|
Verified
6.8
67
7.9
945
|
Verified
7.0
67
7.7
783
|
Verified
Feature Not Available
Mobile & Social
7.5
556
|
Verified
7.2
228
7.6
550
|
Verified
7.7
238
7.4
620
|
Verified
6.9
63
Platform
8.1
293
|
Verified
7.8
244
8.1
308
|
Verified
7.9
242
8.2
301
|
Verified
8.0
239
7.9
227
|
Verified
Feature Not Available
7.9
249
|
Verified
Feature Not Available
7.8
275
|
Verified
Feature Not Available
7.7
291
|
Verified
8.6
244
7.8
254
|
Verified
Feature Not Available
Integration
7.9
297
|
Verified
8.5
229
7.8
232
|
Verified
7.5
224
7.6
238
|
Verified
Feature Not Available
Generative AI
8.1
18
7.0
209
Agentic AI - CRM
8.0
5
6.0
17
6.7
5
6.7
17
7.4
7
6.6
16
9.0
5
6.2
15
8.3
5
6.6
16
8.7
5
6.0
15
8.3
5
6.4
16
Email Marketing
Not enough data
7.8
102
Not enough data
8.3
103
Not enough data
7.9
99
Not enough data
8.4
99
Not enough data
8.2
100
Not enough data
8.1
98
Not enough data
7.6
98
Not enough data
7.8
97
Not enough data
6.7
91
Reporting & Analytics
Not enough data
6.5
96
Not enough data
7.3
93
Generative AI
Not enough data
7.3
57
Not enough data
6.9
54
Agentic AI - Email Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
4.7
5
Integration
Not enough data
8.2
102
Not enough data
7.2
99
Not enough data
6.9
97
Not enough data
7.7
98
Not enough data
7.0
98
Not enough data
6.4
94
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.1
70
Not enough data
8.0
69
Not enough data
7.6
68
Customizations
Not enough data
8.4
69
Not enough data
7.3
67
Not enough data
7.9
67
Not enough data
7.4
68
Not enough data
8.1
68
Generative AI
Not enough data
7.2
41
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and folk are categorized as CRM
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Marketing and Advertising
10.7%
Consulting
10.1%
Computer Software
10.1%
Venture Capital & Private Equity
6.6%
Financial Services
6.3%
Other
56.3%
Alternatives
Discussions
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
G2
To set up and customize your sales pipeline in Dynamics 365 Sales:
Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more
folk has no discussions with answers
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