G2 reviewers report that FarEye excels in user satisfaction, boasting a significantly higher overall rating compared to Verizon Connect. Users appreciate its intuitive features, such as live tracking modules that enhance order management, making it easier to monitor deliveries in real-time.
Users say that Verizon Connect offers a solid experience for small businesses, particularly highlighting its ease of use for managing vehicle information and running reports. One user noted the app's structure and bill payment feature as particularly valuable, showcasing its utility for family plans.
Reviewers mention that FarEye's implementation process is seamless, with many users finding it easy to integrate into existing systems. This ease of setup is a notable advantage, especially for enterprises looking to streamline logistics operations.
According to verified reviews, Verizon Connect faces challenges in customer support, receiving lower ratings in this area compared to FarEye. Users have expressed concerns about the quality of support, which can impact the overall experience when issues arise.
G2 reviewers highlight that FarEye provides robust features for managing complex logistics cycles, including first and last-mile delivery models. This versatility is particularly beneficial for businesses handling diverse order types, making it a preferred choice for larger enterprises.
Users report that while Verizon Connect has strong routing capabilities, it may not fully meet the needs of all users, particularly those requiring advanced features. In contrast, FarEye's comprehensive suite of tools, including dynamic routing and performance tracking, is praised for enhancing productivity and efficiency.
Pricing
Entry-Level Pricing
FarEye
No pricing available
Verizon Connect
No pricing available
Free Trial
FarEye
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Verizon Connect
No trial information available
Ratings
Meets Requirements
9.5
217
8.0
654
Ease of Use
9.6
220
8.3
659
Ease of Setup
9.5
132
7.7
549
Ease of Admin
8.2
33
8.1
552
Quality of Support
9.5
217
6.9
640
Has the product been a good partner in doing business?
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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