1. [Home](https://www.g2.com/) 2. ... 3. [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) 4. [FarEye Discussions](https://www.g2.com/products/fareye/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_abdaaa96d155815ed4b2ab9d55802681/fareye.jpeg "Product Avatar Image") ![Reward for good FarEye reviews](https://images.g2crowd.com/uploads/medal/image/1000599/8d92f9f0eeb109f1bef6d948ec4c6566.svg "Reward for good FarEye reviews") ](/products/fareye/reviews) [ FarEye ](/products/fareye/reviews) (347)4.7/5 FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience. Show More * * * ### 153 Discussions ### 153 Participants ### 83.0 Nps Score Already have FarEye? ### All FarEye Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments RD Loading... [Rahul d.](https://www.g2.com/users/6d750ab4-a40e-47cb-b66d-3771c0433424 "Rahul d.") • 4 months ago IT ADMIN IT ADMIN More Options - [ # FarEye support is quick, but should ticket priorities be handled equally? ](/discussions/fareye-support-is-quick-but-should-ticket-priorities-be-handled-equally) I appreciate FarEye's innovative and quick response on tickets, which helped resolve a logistics related issue efficiently. However, I struggled with ticket prioritization, as low, high, or medium tickets do not seem to be treated equally and that creates inconsistencies in resolution times. Has... [Read more](/discussions/fareye-support-is-quick-but-should-ticket-priorities-be-handled-equally) [ Last Mile Delivery Software ](https://www.g2.com/tags/last-mile-delivery-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.&title=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kirti D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirti D.") KD Loading... [Kirti D.](https://www.g2.com/users/7a9256e0-491f-43f2-9560-f35b7cb278b4 "Kirti D.") • 4 months ago Operation Manager Operation Manager More Options - [ # How do you handle slow or unclear support responses in FarEye for last-mile delivery? ](/discussions/how-do-you-handle-slow-or-unclear-support-responses-in-fareye-for-last-mile-delivery) FarEye has been convenient to use, and customer support is generally strong. The main challenge is that some queries take time, and sometimes the problem is not fully understood, which makes you wish support would call when something is unclear. On the operations side, last-mile delivery and... [Read more](/discussions/how-do-you-handle-slow-or-unclear-support-responses-in-fareye-for-last-mile-delivery) [ Last Mile Delivery Software ](https://www.g2.com/tags/last-mile-delivery-software)[ Transportation Management Systems (TMS) ](https://www.g2.com/tags/transportation-management-systems-tms)[ Route Planning Software ](https://www.g2.com/tags/route-planning-software)[ 3PL Software ](https://www.g2.com/tags/3pl-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.&title=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 26 days ago sr computer operator sr computer operator More Options - [ # How do you handle FarEye data download and sync issues while managing deliveries? ](/discussions/how-do-you-handle-fareye-data-download-and-sync-issues-while-managing-deliveries) FarEye’s dashboard feels user-friendly for managing pickups and deliveries, and the customized reporting helps with assigning shipments to drivers. But I sometimes run into problems downloading data and occasional sync issues. Have you seen the same challenges, and what steps have helped you... [Read more](/discussions/how-do-you-handle-fareye-data-download-and-sync-issues-while-managing-deliveries) [ Transportation Management Systems (TMS) ](https://www.g2.com/tags/transportation-management-systems-tms)[ Last Mile Delivery Software ](https://www.g2.com/tags/last-mile-delivery-software)[ Shipping Software ](https://www.g2.com/tags/shipping-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.&title=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 26 days ago GOL Team GOL Team More Options - [ # How are you handling FarEye integration challenges while keeping tracking data reliable? ](/discussions/how-are-you-handling-fareye-integration-challenges-while-keeping-tracking-data-reliable) FarEye has been helpful for getting proper data points for tracking, and issues tend to get resolved on time. The main struggle has been frequent integration challenges. For those using FarEye, what integrations have been the hardest to maintain, and what has helped you reduce integration issues... [Read more](/discussions/how-are-you-handling-fareye-integration-challenges-while-keeping-tracking-data-reliable) [ Last Mile Delivery Software ](https://www.g2.com/tags/last-mile-delivery-software)[ Supply Chain Visibility Software ](https://www.g2.com/tags/supply-chain-visibility-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.&title=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 29 days ago Associate Manager Associate Manager More Options - [ # How do you handle shipment status sync issues in FarEye integrations? ](/discussions/how-do-you-handle-shipment-status-sync-issues-in-fareye-integrations) We use FarEye to track packaging, shipped, and delivery status, and quick support has been helpful. The main challenge is occasional integration issues where Warehouse IDs and Admin IDs shipment statuses are not synced. Support helps resolve these, but we still want consistent, exact shipment... [Read more](/discussions/how-do-you-handle-shipment-status-sync-issues-in-fareye-integrations) [ Shipping Software ](https://www.g2.com/tags/shipping-software)[ Supply Chain Visibility Software ](https://www.g2.com/tags/supply-chain-visibility-software)[ Last Mile Delivery Software ](https://www.g2.com/tags/last-mile-delivery-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.&title=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 1 month ago multi user management multi user management More Options - [ # How do you keep teams aligned in FarEye while tracking delivery performance and last mile work? ](/discussions/how-do-you-keep-teams-aligned-in-fareye-while-tracking-delivery-performance-and-last-mile-work) I like using FarEye to check delivery performance, bagging, and last mile. One challenge is communication and alignment across teams, where priorities or changes can take time to reach everyone, causing confusion or delays. Clearer ownership and better cross-team coordination could make... [Read more](/discussions/how-do-you-keep-teams-aligned-in-fareye-while-tracking-delivery-performance-and-last-mile-work) [ Last Mile Delivery Software ](https://www.g2.com/tags/last-mile-delivery-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.&title=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FarEye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FarEye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%0aAsk+FarEye+questions+and+get+answers+from+expert+users+in+our+FarEye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/fareye/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "Product Avatar Image") ### Have you used FarEye before? Answer a few questions to help the FarEye community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffareye%2Fdiscuss%3Fsmall_ask%3Dfareye) No ## Top Contributors in FarEye 1 ![Kirti D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirti D.") KD Loading... ### [Kirti D.](https://www.g2.com/users/7a9256e0-491f-43f2-9560-f35b7cb278b4 "Kirti D.") Operation Manager 1 pt 2 RD Loading... ### [Rahul d.](https://www.g2.com/users/6d750ab4-a40e-47cb-b66d-3771c0433424 "Rahul d.") IT ADMIN 1 pt