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Compare Exotel Customer Communication Platform and MyOperator 
Featured Products
At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Small-Business (56.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at ₹2,500.00 3 Users Per Month
Exotel Customer Communication Platform
Star Rating
(87)4.3 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansMyOperator
Star Rating
(26)3.6 out of 5
Market Segments
Small-Business (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at ₹2,500.00 3 Users Per Month
Browse all 4 pricing plansExotel Customer Communication Platform vs MyOperator
When assessing the two solutions, reviewers found Exotel Customer Communication Platform easier to use, set up, and administer. Reviewers also preferred doing business with Exotel Customer Communication Platform overall.
- Reviewers felt that Exotel Customer Communication Platform meets the needs of their business better than MyOperator.
- When comparing quality of ongoing product support, reviewers felt that Exotel Customer Communication Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Exotel Customer Communication Platform over MyOperator.
Pricing
Entry-Level Pricing
Exotel Customer Communication Platform
No pricing availableMyOperator
Compact
Starting at ₹2,500.00
3 Users Per Month
Start with WhatsApp &
missed Calls
- 1 Phone Number
- Shared WhatsApp Inbox
- WhatsApp Campaigns, Templates & Analytics
Free Trial
Exotel Customer Communication Platform
Free Trial is available
MyOperator
Free Trial is available
Ratings
Meets Requirements
8.5
64
7.6
17
Ease of Use
8.8
64
7.9
19
Ease of Setup
8.9
39
7.1
13
Ease of Admin
9.2
36
7.7
11
Quality of Support
8.1
64
7.9
18
Has the product been a good partner in doing business?
8.6
36
7.3
11
Product Direction (% positive)
8.5
63
7.3
17
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Support
9.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.2
14
Not enough data
Not enough data
Not enough data
6.8
10
Not enough data
6.7
8
Not enough data
Not enough data
Contacts
Not enough data
6.7
9
Not enough data
6.2
7
Not enough data
6.7
10
Insights
Not enough data
6.1
9
Not enough data
7.9
11
Not enough data
6.8
10
Not enough data
6.0
8
Not enough data
5.5
7
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Exotel Customer Communication Platform and MyOperator are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Exotel Customer Communication Platform is categorized as RCS Business Messaging
MyOperator is categorized as Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, UCaaS Platforms, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Exotel Customer Communication Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyOperator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
12.8%
Financial Services
10.5%
Primary/Secondary Education
9.3%
Consumer Services
7.0%
Computer Software
7.0%
Other
53.5%
Information Technology and Services
16.0%
Education Management
12.0%
Consumer Services
12.0%
Marketing and Advertising
8.0%
Computer Software
8.0%
Other
44.0%
Discussions
Exotel Customer Communication Platform has no discussions with answers
MyOperator has no discussions with answers
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