G2 reviewers report that Workato excels in user satisfaction, boasting a significantly higher overall score compared to Exalate. Users appreciate its intuitive interface, with one reviewer noting that "Workato makes it very easy to build and deploy integrations quickly," highlighting the platform's user-friendly design.
According to verified reviews, Workato's implementation process is praised for its speed and efficiency. Users mention that the "recipes are intuitive to set up," which allows teams to get started without extensive training, contrasting with Exalate, where some users found the setup process more complex.
Reviewers mention that Workato offers a wide range of prebuilt connectors, making it easier to integrate with various platforms. This flexibility is a significant advantage for users who need to connect multiple systems quickly, while Exalate, although effective for specific integrations like Zendesk and Jira, may not offer the same breadth of options.
Users say that Workato provides excellent automation capabilities, allowing teams to handle their own integrations without relying on external vendors. One user noted, "We can handle everything ourselves using Workato," showcasing its empowering features, whereas Exalate users often rely on third-party partners for more complex setups.
According to recent feedback, Exalate shines in its flexibility and control for specific use cases, particularly in synchronizing tickets between systems. Users appreciate the "intuitive visual triggers" that facilitate this process, but some have noted that it requires a learning curve to fully leverage its capabilities.
G2 reviewers highlight that while Exalate has strong support ratings, Workato's overall support experience is also highly rated, with users noting the quality of assistance they receive. This balance suggests that both platforms are committed to helping their users, but Workato's broader user base may lead to more diverse support resources.
Pricing
Entry-Level Pricing
Exalate
No pricing available
Workato
No pricing available
Free Trial
Exalate
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
9.3
36
9.1
585
Ease of Use
8.5
35
9.0
594
Ease of Setup
7.5
34
8.9
465
Ease of Admin
8.2
33
9.0
369
Quality of Support
9.4
35
9.2
574
Has the product been a good partner in doing business?
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Exalate is an integration tool designed to facilitate data synchronization and collaboration between different issue tracking systems, such as...Read more
What is Exalate JIRA?
1 Comment
ML
Hi
Here is the installation page: https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-more?tab=overview&hosting=cloud
Exalate for...Read more
How do I sync GitHub with Jira?
1 Comment
ML
Hi
Hello How are you Please go to https://exalate.com/integrations/ and click on Github and click on Jira. Install it on both instances. From there on,...Read more
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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