G2 reviewers report that Workato excels in user experience, with its intuitive design making it accessible for both technical and non-technical users. The platform's "Recipe" approach allows users to visualize workflows clearly, making complex tasks feel manageable.
Users say that Exalate provides strong flexibility and control, particularly in synchronizing tickets between platforms like Zendesk and Jira. Reviewers appreciate the straightforward setup once they grasp the sync configuration, highlighting its effectiveness in managing support tickets.
According to verified reviews, Workato stands out for its extensive library of over 1,000 pre-built connectors, which simplifies integration with popular tools like Salesforce and Slack. This feature is frequently praised for enhancing productivity and streamlining workflows.
Reviewers mention that while Exalate offers robust routing and orchestration capabilities, it may require a steeper learning curve initially. Users noted that understanding the outgoing and incoming sync setup is crucial for maximizing its potential.
G2 reviewers highlight that Workato's implementation process is notably quick and user-friendly, with many users appreciating the intuitive onboarding wizard that helps them get started without extensive technical knowledge.
Users report that while Exalate has a strong support quality, with high ratings for responsiveness, Workato's support is also highly regarded, particularly for its proactive assistance and resources that help users navigate complex integrations.
Pricing
Entry-Level Pricing
Exalate
No pricing available
Workato
Free
Free
50000 Credits
Best for getting started and building your first AI-powered workflows
Hello
How are you
Please go to https://exalate.com/integrations/ and select the instances you want to integrate. From there on, establish a connection...Read more
How do I sync GitHub with Jira?
1 Comment
ML
Hi
Hello How are you Please go to https://exalate.com/integrations/ and click on Github and click on Jira. Install it on both instances. From there on,...Read more
What is Exalate JIRA?
1 Comment
ML
Hi
Here is the installation page: https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-more?tab=overview&hosting=cloud
Exalate for...Read more
It's their word for a workflow. Basically a set of actions following a trigger. Read more
Other knowledge base I can refer to if I want to start understanding complex workflows?
2 Comments
AM
I would look at their Community Recipes library - thousands of recipe examples of different levels of complexity.Read more
Do you integrate with Slack?
2 Comments
Official Response from Workato
Absolutely! Workbot is a chatbot we built for Slack to enhance your team's productivity and collaboration. Use Workbot across multiple teams in your company...Read more
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