Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Exalate

Show rating breakdown
66 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2011

Profile Name

Star Rating

50
16
0
0
0

Exalate Reviews

Review Filters
Profile Name
Star Rating
50
16
0
0
0
Brenda  T.
BT
Brenda T.
11/07/2025
Validated Reviewer
Review source: Organic

Seamless Zendesk-Jira Integration for Effortless Ticket Creation

I like the most in the quick relation between Zendesk and Jira for creating tickets that needs support from the engineering team.
PP B.
PB
PP B.
10/31/2025
Validated Reviewer
Review source: Organic

Syncs Jira and GitHub with Ease, But Needs Better Text Rendering

I value Exalate for its ability to synchronize Jira issues with GitHub issues seamlessly, which is crucial in maintaining consistency between the private and public project views. This synchronization ensures that my team can focus their daily work within Jira while simultaneously providing visibility to our community and supported customers on GitHub, where they do not have direct access to Jira. Additionally, I admire the basic setup process, which is straightforward and allows for quick implementation, facilitating efficient initial deployment. Furthermore, after evaluating multiple vendors, I concluded that Exalate was the superior choice, confirming its effectiveness in fulfilling our specific needs.
Jordan P.
JP
Jordan P.
07/17/2025
Validated Reviewer
Review source: Organic

Easy to get started, partner network is key

Once you understand the outgoing/incoming sync set up for both programs, it is pretty straight forward in coding the changes. I leverage ChatGPT, Exalate's AI and a third party partner to complete our integration.

About

Contact

HQ Location:
Antwerpen, Vlaanderen

Social

@exalatetool

What is Exalate?

Exalate is a software company headquartered in Antwerp, Belgium, with a global presence and operational hubs in India, Costa Rica, and Spain. Founded in 2011, the company builds Exalate, a bi-directional integration solution designed to support collaboration across tools, teams, and company boundaries. Exalate connects a wide range of work management and ITSM platforms, including Jira, ServiceNow, Azure DevOps, Salesforce, Zendesk, Freshdesk, Freshservice, Asana, and others, while allowing each side to retain control over data, configuration, and ways of working. Exalate is known for its strong presence in the Atlassian ecosystem, with its Jira connector ranking among the best-selling apps on the Atlassian Marketplace. The product is used by mid-market and enterprise organizations across industries such as software, IT services, manufacturing, finance, and regulated environments. The company works with a global partner network of 200+ partners, providing localized expertise, implementation support, and regional presence across key markets. Exalate is commonly used in vendor–customer collaboration, managed services, mergers and acquisitions, and multi-system operational setups. Exalate places a strong emphasis on engineering quality, long-term reliability, and safe change management. The company is ISO 27001 certified and has been in continuous production use for over a decade. Exalate has also been recognized for its growth, ranking among the top 50 fastest-growing software companies in the Benelux region for three consecutive years.

Details

Year Founded
2011