1. [Home](https://www.g2.com/) 2. ... 3. [iPaaS Software](https://www.g2.com/categories/ipaas) 4. [Exalate Discussions](https://www.g2.com/products/exalate-exalate/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_36024bb73c64682343a86b7097d3afb1/exalate-exalate.png "Product Avatar Image") ](/products/exalate-exalate/reviews) [ Exalate ](/products/exalate-exalate/reviews) (76)4.7/5 Exalate is a bidirectional synchronization solution that enables teams to sync data in real time between work management and ITSM tools – across departments, companies, and organizational boundaries. It connects systems like Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more. Template-based sync tools work for predefined mappings but break when requirements get specific. iPaaS solutions handle orchestration across systems but add complexity and operational overhead at scale. Custom-built integrations offer control but drain resources on maintenance. Exalate sits in between: a Groovy-based scripting engine that handles any sync logic you can define, combined with a console that gives you visibility into what's running across all your connections. Teams that need operational control and flexibility for advanced cross-team or cross-company scenarios – without unpredictable costs – are the primary audience. Key capabilities: Side-by-side configuration: View and edit both sides of any connection in one screen – scripts, sync queues, and errors for each system displayed together. No need to switch between instances or coordinate with the other party to understand what's happening. Real-time bidirectional sync: Sync issues, tickets, incidents, comments, statuses, custom fields, and attachments. Scripts remain separated by direction (incoming/outgoing) for precise control. Test Run: Validate sync scripts and configuration changes before they affect production data. Preview outcomes, then publish when confident. Aida (AI assistant): Get help understanding existing scripts, designing changes, and troubleshooting sync errors – while humans stay in control. Outcome-based pricing: Pay for active work items in sync, not user seats or transaction volumes. Exalate is used by IT teams, integration administrators, DevOps engineers, and operations managers running cross-tool and cross-company integrations – from straightforward team-level syncs to complex multi-party environments with governance requirements. Trusted by 2,500+ organizations worldwide and 200+ partners. ISO 27001 certified. Over a decade in production. Show More * * * ### 77.0 Nps Score Already have Exalate? ### All Exalate Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do I sync GitHub with Jira? ](/discussions/how-do-i-sync-github-with-jira) How do I sync GitHub with Jira? [ iPaaS Software ](https://www.g2.com/tags/ipaas-software)[ On-Premise Data Integration Software ](https://www.g2.com/tags/on-premise-data-integration-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.&title=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Exalate+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss%0aAsk+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.) 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[ iPaaS Software ](https://www.g2.com/tags/ipaas-software)[ On-Premise Data Integration Software ](https://www.g2.com/tags/on-premise-data-integration-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.&title=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Exalate+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss%0aAsk+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.) 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[ iPaaS Software ](https://www.g2.com/tags/ipaas-software)[ On-Premise Data Integration Software ](https://www.g2.com/tags/on-premise-data-integration-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.&title=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Exalate+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss%0aAsk+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.) 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[ iPaaS Software ](https://www.g2.com/tags/ipaas-software)[ On-Premise Data Integration Software ](https://www.g2.com/tags/on-premise-data-integration-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.&title=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Exalate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Exalate+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fexalate-exalate%2Fdiscuss%0aAsk+Exalate+questions+and+get+answers+from+expert+users+in+our+Exalate+Discussions+section.) 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