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Compare Eptura Asset and ServiceChannel 
Featured Products
At a Glance
Market Segments
Mid-Market (58.6% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Eptura Asset
Star Rating
(251)4.1 out of 5
Market Segments
Mid-Market (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Eptura AssetServiceChannel
Star Rating
(116)4.0 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChannelEptura Asset vs ServiceChannel
When assessing the two solutions, reviewers found Eptura Asset easier to use and do business with overall. However, reviewers preferred the ease of set up with ServiceChannel, along with administration.
- Reviewers felt that Eptura Asset meets the needs of their business better than ServiceChannel.
- When comparing quality of ongoing product support, reviewers felt that Eptura Asset is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Eptura Asset over ServiceChannel.
Pricing
Entry-Level Pricing
Eptura Asset
No pricing availableServiceChannel
No pricing availableFree Trial
Eptura Asset
No trial information availableServiceChannel
No trial information availableRatings
Meets Requirements
8.1
218
7.6
96
Ease of Use
8.3
219
7.5
99
Ease of Setup
7.4
191
7.6
56
Ease of Admin
7.9
193
8.0
48
Quality of Support
8.4
217
7.8
93
Has the product been a good partner in doing business?
8.5
193
8.2
48
Product Direction (% positive)
8.2
216
7.8
95
Features by Category
Asset Definition
7.4
11
Not enough data
7.0
10
Not enough data
7.0
11
Not enough data
Asset Tracking
6.3
9
Not enough data
6.8
11
Not enough data
6.2
11
Not enough data
Agentic AI - Asset Tracking
Feature Not Available
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
6.0
10
Not enough data
6.8
10
Not enough data
5.8
11
Platform Performance
Not enough data
5.9
11
Not enough data
6.5
10
Platform Functionality
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Platform Additional Functionality
Not enough data
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Generative AI
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Depreciation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract & Warranty
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Condition Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection & Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Predictive Maintenance
Feature Not Available
Not enough data
Agentic AI - Facility Management
Feature Not Available
7.8
10
Facility Management Platform Features
Not enough data
8.2
34
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.2
18
Not enough data
7.9
30
Not enough data
7.7
35
Feature Not Available
Feature Not Available
Not enough data
7.4
35
Feature Not Available
7.6
26
Not enough data
7.6
27
CMMS Platform Features
8.4
180
8.7
9
8.4
169
7.7
10
6.3
17
Feature Not Available
7.0
132
Not enough data
7.2
137
Not enough data
7.7
136
8.5
9
7.6
154
Feature Not Available
6.4
7
8.3
5
7.2
118
8.0
9
7.7
173
7.8
9
Categories
Categories
Shared Categories
Eptura Asset and ServiceChannel are categorized as Asset Tracking, CMMS, Facility Management, and Enterprise Asset Management (EAM)
Unique Categories
Eptura Asset is categorized as Asset Performance Management and Predictive Maintenance
ServiceChannel is categorized as Contractor Management and ServiceNow Store Apps
Reviews
Reviewers' Company Size
Eptura Asset
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
7.8%
Hospital & Health Care
5.7%
Facilities Services
5.7%
Non-Profit Organization Management
5.3%
Food Production
5.3%
Other
70.1%
Retail
23.8%
Facilities Services
13.3%
Construction
9.5%
Apparel & Fashion
7.6%
Restaurants
6.7%
Other
39.0%
Discussions
How do you keep track of parts that have been ordered?
3 Comments
RC
I am also interested in this answer. I load all my parts with the inventory but as my mechanics use them I have to enter manually the number used. Wish as my...Read more
What does Hippo CMMS cost?
1 Comment
Official Response from Hippo CMMS by iOFFICE
Yearly subscription fees start at $1,980 / year for unlimited users. This includes lifetime technical support and regular software updates.Read more
Are there any set up and training fees?
1 Comment
Official Response from Hippo CMMS by iOFFICE
We offer 3 onboarding packages (set up and training) so that customers can opt into which works best for their business. Standard onboarding is best for...Read more
ServiceChannel has no discussions with answers
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