G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Echobox Social. Users appreciate its ability to manage multiple accounts and schedule posts efficiently, which is particularly beneficial for those juggling various clients.
Users say that Hootsuite's customer support is a standout feature, with many praising the responsiveness and helpfulness of their representatives. One user highlighted a positive experience with their Hootsuite representative, which adds to the overall satisfaction with the service.
Reviewers mention that Echobox Social shines in its ease of use and setup, with many users finding the interface intuitive and the scheduling features effective. One user noted that the smart algorithm for timing posts has significantly improved their engagement rates.
According to verified reviews, Hootsuite's comprehensive analytics tools are highly valued, allowing users to customize performance reports. This feature helps businesses stay on top of important metrics, which is crucial for strategic planning.
Users highlight that Echobox Social has improved their workflow by allowing more focus on content creation and strategy. The integration of RSS feeds and the ability to manage multiple platforms from one place are frequently mentioned as key benefits.
G2 reviewers note that while Hootsuite has a broader market presence and a wealth of features, Echobox Social's specific strengths in content distribution and engagement optimization make it a valuable tool for users focused on maximizing their social media impact.
Can I please make a suggestion to improve user experience?
2 Comments
Official Response from Echobox Social
Hi Maribelle,
Thank you for this suggestion - we’ve passed it along to our Product team.
Should you have any other feature suggestions, we would love...Read more
Hi Tribune Online,
You can use Echobox to post articles to your Instagram feed or to an Instagram Story, as well as to share photos to your Instagram...Read more
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
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MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
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JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
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