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Compare Drift and Rattle 
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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Mid-Market (73.5% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
Starting at $19.00 1 User Per Month
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansRattle
Star Rating
(107)4.7 out of 5
Market Segments
Mid-Market (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $19.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in its live chat functionality, with a score of 9.1, making it a preferred choice for real-time customer engagement. In contrast, Rattle's live chat feature scored lower, indicating potential limitations in immediate customer interaction.
- Reviewers mention that Rattle offers a more affordable entry-level price starting at $19.00, which is significantly lower than Drift's starting price of $2,500.00, making Rattle a more accessible option for small businesses or startups.
- G2 users highlight Drift's superior quality of support, scoring 8.8, which suggests that users feel well-supported and valued. Conversely, Rattle's support quality, while still good, scored 9.8, indicating a strong commitment to customer service that users appreciate.
- Reviewers say that Drift's lead qualification feature scored 8.2, which is slightly better than Rattle's score of 7.3. This suggests that Drift may provide more effective tools for identifying and nurturing potential leads.
- Users on G2 report that Rattle shines in ease of setup and administration, with scores of 9.7, indicating a user-friendly experience that allows for quick onboarding. Drift, while still effective, scored lower in these areas, which may require more time and effort to implement.
- Reviewers mention that Drift's conversational platform personalization scored 8.6, indicating a strong ability to tailor interactions. Rattle, while effective, scored lower in this area, suggesting that Drift may provide a more customized user experience.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Rattle
Starter
Starting at $19.00
1 User Per Month
Keep data clean without breaking a sweat. Tailor-made for those in need of an intuitive Salesforce interface.
- Integrate seamlessly with Slack, Teams, and SFDC to keep all your key systems connected.
- Get an end-to-end view of your revenue process using Atlas.
- Manage your pipeline effortlessly with one-click edits in Board.
Free Trial
Drift
Free Trial is available
Rattle
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
9.3
77
Ease of Use
8.7
1,030
9.5
78
Ease of Setup
8.4
507
9.5
49
Ease of Admin
8.5
473
9.6
45
Quality of Support
8.8
938
9.7
73
Has the product been a good partner in doing business?
8.9
472
10.0
45
Product Direction (% positive)
8.9
995
9.4
74
Features by Category
Messenger
8.5
204
|
Verified
Not enough data
8.2
202
|
Verified
Not enough data
9.1
274
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
Channels
7.9
117
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
203
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Feature Not Available
8.2
310
|
Verified
Feature Not Available
8.2
289
|
Verified
8.8
22
8.7
305
|
Verified
Feature Not Available
Organization
8.0
266
|
Verified
9.4
22
8.0
270
|
Verified
9.3
20
8.3
277
|
Verified
9.2
20
Performance Analysis
7.8
242
|
Verified
8.6
22
8.0
262
|
Verified
8.8
23
Sales Analysis
7.5
216
|
Verified
Feature Not Available
7.7
222
|
Verified
8.7
23
Generative AI
7.5
88
8.7
14
7.6
86
8.7
14
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Not enough data
Platform
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Not enough data
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and Rattle are categorized as AI Sales Assistant
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Rattle is categorized as Productivity Bots
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rattle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Computer Software
49.0%
Information Technology and Services
24.5%
Financial Services
5.1%
Internet
3.1%
Hospital & Health Care
3.1%
Other
15.3%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Rattle has no discussions with answers
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