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Compare DocuShare and Softdocs 
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At a Glance
Market Segments
Enterprise (42.6% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DocuShare
Star Rating
(133)4.0 out of 5
Market Segments
Enterprise (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DocuShareSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocuShare excels in its document management capabilities, particularly highlighting its robust search functionality with a score of 9.4, while Softdocs Etrieve, although strong, has a slightly lower score of 8.5 in this area.
- Reviewers mention that Softdocs Etrieve shines in ease of use, achieving a score of 9.0 compared to DocuShare's 8.2, making it a preferred choice for organizations prioritizing user-friendly interfaces.
- G2 users highlight the superior quality of support provided by Softdocs Etrieve, with a remarkable score of 9.8, while DocuShare's support quality is rated at 7.7, indicating a significant gap in user satisfaction regarding assistance and responsiveness.
- Users on G2 report that DocuShare offers strong customization options, particularly with custom fields scoring 9.5, which allows for tailored solutions, whereas Softdocs Etrieve, while still effective, scores slightly lower at 9.3 in this aspect.
- Reviewers say that Softdocs Etrieve's signature workflow features, including mobile signatures and bulk digital signatures, are highly rated, with scores of 8.6 and 8.1 respectively, making it a strong contender for organizations needing efficient signing processes.
- Users report that DocuShare's performance and reliability score of 9.0 is commendable, but Softdocs Etrieve's overall performance is rated slightly lower at 8.6, suggesting that DocuShare may offer a more stable experience in high-demand environments.
Pricing
Entry-Level Pricing
DocuShare
No pricing availableSoftdocs
No pricing availableFree Trial
DocuShare
No trial information availableSoftdocs
No trial information availableRatings
Meets Requirements
8.6
119
9.5
14
Ease of Use
8.3
120
9.0
15
Ease of Setup
7.1
70
8.5
10
Ease of Admin
7.9
68
9.1
9
Quality of Support
7.7
109
9.8
14
Has the product been a good partner in doing business?
7.8
67
9.8
9
Product Direction (% positive)
7.2
118
9.1
13
Features by Category
Signature Process
Not enough data
8.1
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Edit
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.4
6
Additional Functionality
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.0
97
Not enough data
8.7
91
Not enough data
8.7
84
Not enough data
8.9
92
Feature Not Available
8.3
86
Not enough data
Feature Not Available
Not enough data
8.2
68
8.3
5
8.4
72
Not enough data
8.3
72
Not enough data
8.5
100
Not enough data
8.5
95
Not enough data
8.0
54
Not enough data
Workflow
8.2
86
8.7
5
8.0
80
Not enough data
8.0
74
Not enough data
8.4
89
9.0
5
7.9
67
Feature Not Available
Platform
8.8
67
Not enough data
8.6
97
Not enough data
8.4
79
Not enough data
8.4
77
Not enough data
8.6
59
Not enough data
Categories
Categories
Shared Categories
DocuShare and Softdocs are categorized as Enterprise Content Management (ECM)
Unique Categories
DocuShare has no unique categories
Softdocs is categorized as Document Scanning, Online Form Builder, E-Signature, Document Management, and Workflow Management
Reviews
Reviewers' Company Size
DocuShare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Financial Services
7.3%
Education Management
6.5%
Higher Education
5.7%
Management Consulting
4.9%
Other
65.0%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Discussions
What is the best way to optimize searches to return the correct result?
2 Comments
LW
Hi Ashley,
You can reduce the search to a collection and/or include its sub collections. One way is under ‘Advanced’ search, select to ‘Search Within’ a...Read more
How can I integrate Docushare with Microsoft Teams?
1 Comment
LW
Hi Monzelle,
Currently DocuShare does not have any features with Microsoft Teams, but now the development team is aware that this is a sought-after...Read more
How do we return to a local support team
1 Comment
SP
I am extremely happy with the support we get from our vendor, https://www.criteriafirst.com/index.php/services
When I have a question or problem, they...Read more
Softdocs has no discussions with answers
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